Decision search
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Stockport Metropolitan Borough Council (24 015 574)
Statement Closed after initial enquiries Noise 20-Feb-2025
Summary: We will not investigate this complaint about the way the Council considered Mr X’s reports of noise nuisance. There is not enough evidence of fault in the Council’s actions.
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Rochdale Metropolitan Borough Council (24 015 595)
Statement Closed after initial enquiries Disabled facilities grants 20-Feb-2025
Summary: We will not investigate Mr X’s complaint that the Council damaged his property during building works to adapt it to meet his disabilities. This is because the courts are better placed to investigate any liability claims.
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Peterborough City Council (24 015 714)
Statement Closed after initial enquiries Child protection 20-Feb-2025
Summary: We will not investigate this complaint about a child protection enquiry because investigation would not achieve the outcome the complainant is seeking, and there is another body better placed than the Ombudsman to consider the matter.
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Wirral Metropolitan Borough Council (24 010 401)
Statement Not upheld Assessment and care plan 20-Feb-2025
Summary: We have not found fault in Wirral Metropolitan Borough Council’s decision to charge Mr X a contribution toward the cost of his care after he left hospital. There is evidence that professionals from the Council and the NHS were transparent about the possible charges.
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Wirral University Teaching Hospital NHS Foundation Trust (24 010 401a)
Statement Not upheld Assessment and funding 20-Feb-2025
Summary: We have not found fault in Wirral Metropolitan Borough Council’s decision to charge Mr X a contribution toward the cost of his care after he left hospital. There is evidence that professionals from the Council and the NHS were transparent about the possible charges.
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NHS Cheshire and Merseyside ICB (24 010 401b)
Statement Not upheld Assessment and funding 20-Feb-2025
Summary: We have not found fault in Wirral Metropolitan Borough Council’s decision to charge Mr X a contribution toward the cost of his care after he left hospital. There is evidence that professionals from the Council and the NHS were transparent about the possible charges.
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Wirral Community Health and Care NHS Foundation Trust (24 010 401c)
Statement Not upheld Assessment and funding 20-Feb-2025
Summary: We have not found fault in Wirral Metropolitan Borough Council’s decision to charge Mr X a contribution toward the cost of his care after he left hospital. There is evidence that professionals from the Council and the NHS were transparent about the possible charges.
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Suffolk County Council (24 011 007)
Statement Upheld Special educational needs 20-Feb-2025
Summary: Mrs B complained that the Council had failed to provide Occupational Therapy support in accordance with her son C’s Education, Health and Care Plan since November 2023. We found the Council’s inability to find appropriate provision until January 2025 was service failure which caused injustice to both C and Mrs B. The Council has agreed to apologise to Mrs B, pay her £1650 and has provided us with information about the steps it is taking to improve the supply of Occupational Therapists.
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East Sussex County Council (24 011 613)
Statement Closed after initial enquiries School transport 20-Feb-2025
Summary: We will not investigate Miss X’s complaint about home to school transport costs. There are no good reasons to investigate events before March 2023. We cannot investigate issues a Tribunal has considered. And we are unlikely to achieve more than the reimbursement already given.
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Staffordshire County Council (24 011 786)
Statement Upheld Transport 20-Feb-2025
Summary: The Council failed to properly consider the impact of Mrs X’s medical conditions when assessing her application for a blue badge