Decision search
Your search has 53111 results
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London Borough of Waltham Forest (25 003 921)
Statement Closed after initial enquiries Managing council tenancies 01-Jul-2025
Summary: We cannot investigate this complaint about information the Council provided to the complainant about parking permits before he signed a tenancy. This is because we have no power to investigate a council when it is acting as a landlord.
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Elmbridge Borough Council (25 004 039)
Statement Closed after initial enquiries Planning applications 01-Jul-2025
Summary: We cannot investigate this complaint about the Council taking planning enforcement action. The complainant has appealed to the Planning Inspector therefore the matter is outside our jurisdiction.
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London Borough of Wandsworth (25 004 244)
Statement Closed after initial enquiries Parking and other penalties 01-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot have a parking permit. This is because there is insufficient evidence of fault by the Council.
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London Borough of Ealing (25 004 272)
Statement Closed after initial enquiries Council tax 01-Jul-2025
Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council.
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Forest of Dean District Council (25 004 594)
Statement Closed after initial enquiries Enforcement 01-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has appealed to the Planning Inspector.
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Surrey County Council (25 000 549)
Statement Closed after initial enquiries Special educational needs 01-Jul-2025
Summary: We cannot investigate this complaint about the Council’s decisions relating to an Education, Health and Care Plan for Mrs X’s child. This is because Mrs X appealed those decisions to the First-tier Tribunal and the law does not allow us to investigate. Additionally, we will not investigate earlier delays because this is a late complaint. Finally, we will not investigate a complaint about delays in subsequently issuing a plan, because it is unlikely we would find fault.
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Cheshire East Council (25 000 940)
Statement Closed after initial enquiries Special educational needs 01-Jul-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to send an amended Education Health and Care Plan to her child’s school. This is because there is insufficient evidence of fault.
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Leicestershire County Council (25 001 056)
Statement Closed after initial enquiries Special educational needs 01-Jul-2025
Summary: We will not investigate this complaint that the Council has failed to make appropriate educational provision and support available for the complainant’s daughter. This is because the Ombudsman’s intervention would not achieve anything significant or lead to a different outcome, and is not therefore warranted.
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Leicestershire County Council (24 001 324)
Statement Upheld Assessment and care plan 01-Jul-2025
Summary: Mrs X complained the NHS Trust and the Council discharged her father from hospital into an unsuitable care home. We found fault by the NHS Trust, but we could not say this would have led to a different outcome. The NHS Trust has already accepted the fault, but we recommended it apologises to Mrs X for the uncertainty caused. We did not find fault by the Council’s actions, but we did find fault with how it dealt with Mrs X’s complaint. We made recommendations to address this.
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University Hospitals of Leicester NHS Trust (24 001 324a)
Statement Upheld Hospital acute services 01-Jul-2025
Summary: Mrs X complained the NHS Trust and the Council discharged her father from hospital into an unsuitable care home. We found fault by the NHS Trust, but we could not say this would have led to a different outcome. The NHS Trust has already accepted the fault, but we recommended it apologises to Mrs X for the uncertainty caused. We did not find fault by the Council’s actions, but we did find fault with how it dealt with Mrs X’s complaint. We made recommendations to address this.