St Helens Metropolitan Borough Council (25 009 611)

Statement Closed after initial enquiries Enforcement 21-Apr-2026

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against a breach of planning control. We have not seen enough evidence of fault in the way the Council considered the report of a breach of planning control and in the way it approved a retrospective planning application.

North Norfolk District Council (25 019 106)

Statement Closed after initial enquiries Planning applications 21-Apr-2026

Summary: We will not investigate this complaint about the way the Council considered and decided to approve a planning application. We have not seen enough evidence of fault in the Council’s actions. And we cannot achieve the outcome Mr X is seeking.

Derbyshire Dales District Council (25 016 365)

Statement Closed after initial enquiries Planning applications 21-Apr-2026

Summary: We will not investigate this complaint about the installation of a telegraph pole and the Council’s complaint handling. This is because part of the complaint is late and there are no good reasons to exercise discretion to investigate it now.

Pendle Borough Council (25 020 112)

Statement Closed after initial enquiries Planning applications 21-Apr-2026

Summary: We will not investigate part of Mr Y’s complaint about how the Council conducted a public consultation relating to a planning application because there is insufficient evidence of fault. We will not investigate Mr Y’s complaint about the conduct of a councillor because an investigation is unlikely to achieve anything further.

Canterbury City Council (25 014 563)

Statement Closed after initial enquiries Enforcement 20-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning matter at a development near Mr X’s home because it is unlikely an investigation would find fault with the Council’s actions.

London Borough of Redbridge (25 019 070)

Statement Closed after initial enquiries Planning applications 20-Apr-2026

Summary: We will not investigate Mr X’s complaint about how the Council decided planning permission for a neighbour’s garden structure, and how it dealt with his complaints. There is not enough evidence of fault in the Council’s planning decision-making process to warrant us investigating. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint. We also cannot achieve the key outcomes Mr X seeks from his complaint.

Trafford Council (25 019 801)

Statement Closed after initial enquiries Enforcement 20-Apr-2026

Summary: We will not investigate this complaint about the Council’s refusal to take planning enforcement action. There is not enough evidence of fault in its decision-making to warrant our involvement.

Mid Suffolk District Council (25 022 208)

Statement Closed after initial enquiries Enforcement 20-Apr-2026

Summary: We will not investigate Mr X’s complaint the Council failed to update him when a named point of contact changed. The Council has already apologised to Mr X for its oversight, and we could achieve nothing more by investigating further.

Tandridge District Council (25 009 488)

Statement Upheld Planning applications 19-Apr-2026

Summary: Mr X complained about the Council’s approval of a planning permission for a neighbouring wall and the failure to consider the impact on his amenity. We have not found fault causing injustice.

Buckinghamshire Council (25 018 873)

Statement Closed after initial enquiries Enforcement 19-Apr-2026

Summary: We cannot investigate part of this complaint about the Council’s handling of Ms Y’s planning application because she appealed to the Planning Inspectorate. We will not investigate part of this complaint about how the Council dealt with a breach of planning control and its decision to take enforcement action because Ms Y could have appealed to the Planning Inspectorate.