Rother District Council (25 015 789)

Statement Closed after initial enquiries Planning applications 16-Jun-2026

Summary: We will not investigate this complaint that the Council failed to notify the complainant of variations to a planning permission for a neighbouring residential development. It is reasonable to expect the complainant to have contacted us sooner.

Boston Borough Council (25 022 661)

Statement Closed after initial enquiries Planning applications 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about how the Council dealt with a planning application for a development, the proceedings of planning committees deciding the application, nor how the Council dealt with his complaints. There is insufficient significant personal injustice to Mr X from the matters complained of to warrant us investigating. We do not investigate council complaint handling where we are not investigating the core matters giving rise to the complaint.

Amber Valley Borough Council (25 022 999)

Statement Closed after initial enquiries Planning applications 16-Jun-2026

Summary: We will not investigate this complaint about consultation for an amended planning application. There is not enough evidence of injustice to Mr X from the matters complained of to warrant investigation by us.

London Borough of Bromley (25 023 147)

Statement Closed after initial enquiries Building control 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to inspect his neighbours building works because there is not enough evidence of fault to justify our involvement. Neither we nor the Council can intervene to resolve a private civil matter between Mr X and his neighbour.

South Kesteven District Council (25 023 574)

Statement Closed after initial enquiries Planning applications 16-Jun-2026

Summary: We will not investigate this complaint about the way the Council dealt with Ms X’s complaint. We consider it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue. In this case the substantive issue is the Council’s decision to refuse a planning application which is being considered by the Planning Inspectorate.

Boston Borough Council (25 026 648)

Statement Closed after initial enquiries Other 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about how it made and recorded its decision to reduce public speaking time at its planning committee meetings, and how it handled his complaint. There is insufficient significant personal injustice caused to him by the matters complained of to warrant us investigating. We also cannot achieve the key outcome Mr X wants from his complaint. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

West Berkshire Council (25 020 790)

Statement Closed after initial enquiries Enforcement 15-Jun-2026

Summary: We will not investigate this complaint about a delay in the Council’s response to an enquiry made by Mr X’s Member of Parliament (MP). The Council has advised the delay was due to volume of work. We consider further investigation will not lead to a different outcome. We also consider that, while Mr X may have found the delay disrespectful and discourteous, we do not consider the injustice he suffered is so significant as to justify an investigation.

Birmingham City Council (25 021 501)

Statement Closed after initial enquiries Enforcement 15-Jun-2026

Summary: We will not investigate this complaint that the Council had failed to address a possible breach of planning control at a property near the complainant’s home. The planning enforcement case has since reached a conclusion, and our continued involvement will not lead to a different outcome.

Hertsmere Borough Council (25 021 680)

Statement Closed after initial enquiries Enforcement 15-Jun-2026

Summary: We will not investigate this complaint about planning enforcement. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence the matters complained about have caused Mr X significant personal injustice.

Royal Borough of Kingston upon Thames (25 022 987)

Statement Closed after initial enquiries Planning advice 15-Jun-2026

Summary: We will not investigate this complaint that the Council failed to provide planning guidance about whether a proposed change of use required planning permission. There is insufficient evidence of fault in the way the Council responded to the complainant’s enquiry.