Leeds City Council (25 009 575)

Statement Upheld Enforcement 28-Apr-2026

Summary: Miss X complained about the Council’s delay and poor communication in dealing with her report of a breach of planning control. We found no fault in the Council’s enforcement investigation but it had fallen below acceptable administrative standards in communicating with Miss X. To address the avoidable distress this had caused, the Council agreed to apologise to Miss X and make a symbolic payment. The Council also agreed to review how it communicated with people reporting an alleged breach of planning control.

Rossendale Borough Council (25 014 840)

Statement Closed after initial enquiries Planning applications 28-Apr-2026

Summary: We will not investigate Mr X’s complaint about a planning committee meeting that approved an application to erect a temporary meteorological mast. There is not enough evidence of personal injustice to Mr X to warrant our further involvement.

Cheshire West & Chester Council (25 020 507)

Statement Closed after initial enquiries Planning applications 28-Apr-2026

Summary: We will not investigate this complaint that the Council refused the complainant’s planning application, yet other developments nearby are considered acceptable. The complainant has already appealed to the Planning Inspector, which places their complaint outside our jurisdiction.

Royal Borough of Greenwich (25 020 932)

Statement Closed after initial enquiries Enforcement 28-Apr-2026

Summary: We will not investigate this complaint about planning enforcement because there is a right of appeal to a Planning Inspector.

East Cambridgeshire District Council (25 021 177)

Statement Closed after initial enquiries Planning applications 28-Apr-2026

Summary: We will not investigate this complaint about a the quality and timeliness of the Council’s paid-for pre-planning advice to Mr X. Pre-planning advice is not binding, and the delay was limited. Mr X also had an alternative remedy available against the Council’s refusal of planning permission by way of appeal to the Planning Inspector.

Bristol City Council (25 024 006)

Statement Closed after initial enquiries Enforcement 28-Apr-2026

Summary: We will not investigate this complaint about planning enforcement. This is because there is not enough evidence of fault to warrant our involvement.

South Holland District Council (25 020 135)

Statement Closed after initial enquiries Planning applications 27-Apr-2026

Summary: We cannot investigate this complaint about a planning decision the Council made, including how it made its decision and the information it used. X has already used an alternative legal remedy to appeal the decision to the Planning Inspector, and the law does not allow us to investigate.

Guildford Borough Council (25 020 864)

Statement Closed after initial enquiries Planning applications 27-Apr-2026

Summary: We will not investigate this complaint about planning permission because there is insufficient evidence of fault by the Council.

North Northamptonshire Council (25 021 121)

Statement Closed after initial enquiries Enforcement 27-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning application and subsequent development. This is because there is not enough evidence of fault to justify an investigation.

Rushcliffe Borough Council (25 021 699)

Statement Closed after initial enquiries Planning applications 27-Apr-2026

Summary: We will not investigate this complaint about a planning application because an appeal to Planning Inspector was exercised.