Slough Borough Council (26 001 036)

Statement Closed after initial enquiries Building control 29-Jun-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to approve building work that Mrs X considers did not comply with building regulations. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

Isle of Wight Council (25 023 853)

Statement Closed after initial enquiries Building control 28-Jun-2026

Summary: We will not investigate this complaint about building control. This is because it is late and there are no good reasons the complainant could not have come to us sooner.

Birmingham City Council (25 024 347)

Statement Closed after initial enquiries Building control 17-Jun-2026

Summary: We will not investigate this complaint about the Council’s decision not to allow the complainant to transfer his building project to a different Registered Building Control Approver. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

London Borough of Bromley (25 023 147)

Statement Closed after initial enquiries Building control 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to inspect his neighbours building works because there is not enough evidence of fault to justify our involvement. Neither we nor the Council can intervene to resolve a private civil matter between Mr X and his neighbour.

London Borough of Merton (25 020 916)

Statement Closed after initial enquiries Building control 09-Jun-2026

Summary: We will not investigate this complaint about how the Council handled a building control matter. This is because we are unable to achieve the outcome the complainant wants. No significant injustice has been caused to the complainant by the Council issuing an enforcement notice.

Torridge District Council (25 022 324)

Statement Closed after initial enquiries Building control 04-Jun-2026

Summary: We will not investigate Mr X’s late complaint about the Council’s handling of planning enforcement matters in 2023. There appear no good reasons why the complainant could not have brought their concerns to us sooner.

Cheshire East Council (25 020 608)

Statement Closed after initial enquiries Building control 04-Jun-2026

Summary: We will not investigate this complaint about the Council charging Mr X an additional building control fee. This is because there is not enough evidence of fault.

South Norfolk District Council (25 010 381)

Statement Not upheld Building control 31-May-2026

Summary: Mr X complained about the Council’s handling of his long-standing building control application for works carried out at his property. We have not investigated most of the complaint as issues are late and Mr X could have complained to us sooner. With the parts considered in time, we did not find the Council at fault.

Devon & Somerset Fire & Rescue Service (25 027 582)

Statement Not upheld Building control 31-May-2026

Summary: Ms X complains the Fire and Rescue Service was at fault in the way it responded to her concerns about fire safety at the building she lives in. The Fire and Rescue Service agreed to carry out a reassessment of fire safety at the building in response to Ms X’s complaint. We have ended our investigation due to the reassessment of the building and the Fire and Rescue Services’ ongoing consideration of Ms X’s concerns.

Plymouth City Council (25 013 644)

Statement Not upheld Building control 31-May-2026

Summary: Ms X complains the Council was at fault in the way it responded to her concerns about the safety of the building she lives. We have found no evidence of fault in the way the Council considered these matters. So, we have completed our investigation.