Epping Forest District Council (23 001 466)

Statement Closed after initial enquiries Building control 16-Oct-2023

Summary: We will not investigate this complaint that the Council failed to take appropriate action against an outbuilding built by one of its tenants. This is primarily because we cannot investigate complaints about the Council’s management of its social housing, and the alleged faults have not caused the complainant a significant personal injustice.

Hertsmere Borough Council (23 008 869)

Statement Closed after initial enquiries Building control 15-Oct-2023

Summary: We will not investigate Mr X’s complaint that the Council was wrong to treat a dangerous structure on his land as an emergency and to carry out works to it without first giving Mr X the opportunity or applying to the magistrates’ court for permission. This is because the court is better placed to consider the matter.

Lincoln City Council (23 010 750)

Statement Closed after initial enquiries Building control 09-Oct-2023

Summary: We will not investigate Mr B’s complaint about the Council charging him £60 for a building control completion certificate which should have been issued in 1997. This is because too much time has passed since the events complained about. Also, Mr B has not suffered a significant injustice which would justify an investigation.

Royal Borough of Greenwich (23 007 904)

Statement Closed after initial enquiries Building control 20-Sep-2023

Summary: We will not investigate Mr X’s complaint about the accuracy of the Council’s records concerning issues with a development Mr X was working on. This is because we cannot resolve the dispute or achieve any worthwhile outcome for Mr X.

Horsham District Council (23 007 684)

Statement Closed after initial enquiries Building control 15-Sep-2023

Summary: We will not investigate Mr X’s complaint about incorrect advice from the Council concerning a building control matter. This is because we cannot say the Council’s actions caused the losses Mr X claims.

East Devon District Council (23 006 289)

Statement Closed after initial enquiries Building control 28-Aug-2023

Summary: We will not investigate this complaint about the Council’s application of building regulations. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions to justify an investigation.

Derby City Council (23 004 494)

Statement Closed after initial enquiries Building control 16-Aug-2023

Summary: We will not investigate Ms X’s complaint that the Council wrongly signed off building work to her property that did not comply with the Building Regulations. This is because we cannot hold the Council responsible for the substandard work or say it must pay for the cost of repairs.

London Borough of Waltham Forest (23 004 311)

Statement Closed after initial enquiries Building control 27-Jul-2023

Summary: We will not investigate this complaint about the Council’s planning enforcement action as there is not enough evidence of fault.

East Lindsey District Council (23 004 309)

Statement Closed after initial enquiries Building control 10-Jul-2023

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is unlikely we could achieve a worthwhile outcome for the complainant.

Teignbridge District Council (22 014 391)

Statement Not upheld Building control 02-Jul-2023

Summary: Mrs C complained about the way the Council’s building control service handled building notice applications and said she suffered unnecessary upset and inconvenience and may have difficulties selling her property. We found no evidence of fault by the Council.