Recent statements in this category are shown below:
Statement Not upheld Building control 31-Jan-2019
Summary: Mr B complains that the Council has not taken action about numerous problems at the housing development where he lives, which has not been completed by the developer. Mr B says the problems include a lack of a drainage system which has meant properties have been flooded by sewage. It is too early to give detailed consideration to the issues Mr B complains about. This is because the Council's planning enforcement investigation is still ongoing.
Statement Not upheld Building control 24-Jan-2019
Summary: Mr and Mrs D complain the Council has failed to issue a completion certificate for building works done to their home. The Ombudsman has not found any evidence of fault. He has completed the investigation and not upheld the complaint.
Statement Not upheld Building control 18-Jan-2019
Summary: Mr X complained about how the Council handled a retrospective planning application. Mr X says this has affected his privacy and also had a financial impact on him because he will have to replace his boundary fence. There was no fault in the Council's actions.
Statement Not upheld Building control 05-Dec-2018
Summary: Mrs X has complained about how the Council dealt with her concerns about the building work her neighbour carried out. There is no evidence of fault by the Council.
Statement Upheld Building control 30-Nov-2018
Summary: Mr F complains the Council failed to take effective action in relation to a flue installed at his neighbour's home which contravened the Building Regulations. The Ombudsman has found fault causing injustice.
Statement Not upheld Building control 15-Oct-2018
Summary: Mr X complained the Council has unreasonably refused to issue a completion certificate for building works in his house. Mr X needs the certificate to show the works were carried out in accordance with building regulations. There was no fault in the way the Council made its decision.
Statement Upheld Building control 21-Sep-2018
Summary: Mr X complains the Council failed to properly carry out its building control duties in relation to his newly built property. There was fault by the Council which caused Mr X injustice. The Council had apologised, part refunded professional costs incurred by Mr X and carried out a full review of its Building Control Service. In addition to this action it has agreed to my proposal to pay Mr X £250 in recognition of his time and trouble in pursuing matters and to complete the outstanding work to his property.
Statement Not upheld Building control 16-Aug-2018
Summary: Ms C complains about how the Council dealt with building control matters at a neighbouring development. The Ombudsman will not continue this investigation because the matters complained of are more appropriate for Ms C's own legal action.
Statement Not upheld Building control 13-Aug-2018
Summary: Mrs X complains about the Council's actions in relation to a breach of building regulations. She says she has suffered stress and financial loss as a result. The Ombudsman finds no evidence of fault causing significant injustice in the Council's actions.
Statement Upheld Building control 14-May-2018
Summary: Mr D complains the Council failed to take action against a housing developer when the house his son bought had not been built in accordance with the planning permission. He complains the Council issued a building regulation completion certificate when the house did not comply with the building regulations. There was fault by the Council in the response it gave to the pre-purchase enquiries. This did not cause any injustice to Mr S. There was no fault in the Council issuing a building regulation completion certificate. There was delay in considering the complaint. The Council will apologise and pay Mr D £100 in recognition of that failing. The complaints about the retrospective planning application will not be investigated as they happened too long ago.