Kirklees Metropolitan Borough Council (25 026 168)

Statement Closed after initial enquiries Building control 26-Aug-2026

Summary: We will not investigate Mr X’s complaint about the way the Council dealt with his building control concerns about his neighbour’s home. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

North Northamptonshire Council (26 013 735)

Statement Closed after initial enquiries Building control 19-Aug-2026

Summary: We will not investigate this complaint that the Council are liable for damage to X’s property due to inadequate building control inspections. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.

Worcester City Council (25 024 827)

Statement Upheld Building control 17-Aug-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her building regulation application. This is because further investigation by us would not lead to a different outcome.

Thanet District Council (25 030 970)

Statement Closed after initial enquiries Building control 05-Aug-2026

Summary: We will not investigate Miss X’s complaint about alleged damage caused by the Council’s contractors to a wall. This is because it would be reasonable for Miss X to ask insurers or the court to consider her claim for damages and costs.

Northumberland County Council (26 001 996)

Statement Closed after initial enquiries Building control 30-Jul-2026

Summary: We will not investigate this complaint about the Council's actions in managing a dangerous structure. This is because further investigation is unlikely to find evidence of fault by the Council

Wyre Borough Council (25 025 006)

Statement Closed after initial enquiries Building control 29-Jul-2026

Summary: We will not investigate Mr X’s complaint about work the Council approved which does not meet building regulations. We do not consider an investigation to be good use of our resources as we cannot achieve the outcome Mr X is seeking.

London Borough of Bexley (26 010 278)

Statement Closed after initial enquiries Building control 26-Jul-2026

Summary: We will not investigate this complaint about a building control refusal. There is no worthwhile outcome achievable for Mr X by our investigation. For the rest, we cannot investigate as the matter is not an administrative function of the Council and the regulator is not a body within our jurisdiction for investigation.

Chichester District Council (25 027 457)

Statement Closed after initial enquiries Building control 22-Jul-2026

Summary: We will not investigate this complaint about the conduct of an enforcement agent in 2023. This is because part of the complaint is late. We cannot investigate court proceedings.

London Borough of Ealing (25 023 928)

Statement Closed after initial enquiries Building control 14-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to register Mrs X’s building control application. We have not seen enough evidence of fault in the Council’s actions. And we consider it unlikely that further investigation will lead to a different outcome.

Bristol City Council (25 012 005)

Statement Not upheld Building control 13-Jul-2026

Summary: Mr X complained the Council failed to properly respond to his reports of breaches of building control, causing him to lose confidence in the system. We find no fault with the process the Council followed.