City of Bradford Metropolitan District Council (25 006 339)

Statement Closed after initial enquiries Building control 05-Aug-2025

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

Worthing Borough Council (24 019 283)

Statement Closed after initial enquiries Building control 03-Aug-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s report of possible breaches of building regulations and delay in responding to his complaint. While the Council’s lack of response and failure to follow the complaint procedure is fault, we consider an investigation will not lead to a worthwhile outcome.

Rotherham Metropolitan Borough Council (24 012 673)

Statement Closed after initial enquiries Building control 30-Jul-2025

Summary: We will not investigate this complaint about how the council dealt with a building control matter. This is because it is unlikely we would achieve a worthwhile outcome for the complainant.

Leicester City Council (25 002 370)

Statement Closed after initial enquiries Building control 30-Jul-2025

Summary: We will not investigate this complaint about Mr X’s complaint about the building regulations fees charged by the Council and the service provided. We have not seen enough evidence of fault in the Council’s actions. Nor do we consider the complainant has suffered a significant personal injustice which warrants our involvement.

Central Bedfordshire Council (25 000 693)

Statement Closed after initial enquiries Building control 21-Jul-2025

Summary: We will not investigate this complaint about delay and the Council’s decision not to issue a building regulations completion certificate. We have not seen enough evidence of fault to justify an investigation into the decision to issue the certificate. Also, we do not consider it a good use of resources to investigate the delay in responding to the enquiries alone.

London Borough of Waltham Forest (25 000 712)

Statement Closed after initial enquiries Building control 10-Jul-2025

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

London Borough of Wandsworth (24 014 198)

Statement Not upheld Building control 08-Jul-2025

Summary: We will not investigate this complaint about Council’s handling of a building control matter. This is because the substantive issue concerns a dispute over whether Mr X’s building work complies with the Building Regulations and it would be reasonable for Mr X to take this to the Planning Inspector.

North Somerset Council (25 001 388)

Statement Closed after initial enquiries Building control 02-Jul-2025

Summary: We will not investigate this complaint about the Council’s refusal to reimburse the complainant’s legal costs. This is because it is reasonable to expect Mr Y to take the matter to court who are better placed to consider the complaint.

Ipswich Borough Council (24 020 689)

Statement Closed after initial enquiries Building control 30-Jun-2025

Summary: We will not investigate this complaint about the Council’s handling of a dangerous structure. This is because the injustice Mr and Mrs X claim stems from the actions of their neighbour rather than any fault by the Council.

Bournemouth, Christchurch and Poole Council (25 004 091)

Statement Closed after initial enquiries Building control 17-Jun-2025

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.