Recent statements in this category are shown below:
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East Riding of Yorkshire Council (25 018 364)
Statement Closed after initial enquiries Planning advice 17-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a pre-planning application advice request. The matter complained about occurred over a decade ago, and it is reasonable to expect the complainant to have contacted us sooner.
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Middlesbrough Borough Council (25 016 587)
Statement Closed after initial enquiries Planning advice 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about planning advice. This is because there is not enough evidence of fault to justify an investigation.
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Statement Closed after initial enquiries Planning advice 02-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning application. This is because Mrs X has appealed against the decision to refuse planning permission and the concerns she raises about the pre-application process did not cause significant enough injustice to warrant investigation.
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Walsall Metropolitan Borough Council (25 012 481)
Statement Closed after initial enquiries Planning advice 23-Feb-2026
Summary: We will not investigate this complaint that the Council advised Mrs X to apply for planning permission for change of use. The complaint is late and there is no reason why Mrs X could not have contacted us much sooner. Also it is reasonable to expect her to complain to the Information Commissioner it she believes the Council is withholding information.
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Surrey Heath Borough Council (24 017 624)
Statement Closed after initial enquiries Planning advice 20-Jan-2026
Summary: We will not investigate this complaint about the way the Council dealt with Mr X’s pre-planning application advice. We have not seen enough evidence of fault in the Council’s actions.
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London Borough of Ealing (25 006 687)
Statement Closed after initial enquiries Planning advice 05-Jan-2026
Summary: We will not investigate this complaint about the way the Council dealt with an application for a Lawful Development Certificate for Proposed Use or Development as it is made too late. We cannot investigate the complaint about the way the Council processed a planning application as the complainant appealed to the Planning Inspector. This is therefore outside our jurisdiction.
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South Norfolk District Council (25 012 687)
Statement Closed after initial enquiries Planning advice 05-Dec-2025
Summary: We will not investigate this complaint about the Council’s pre-application planning advice. This is because it is unlikely an investigation by the Ombudsman would add to the Council’s response or achieve anything more for the complainant.
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London Borough of Redbridge (25 009 082)
Statement Closed after initial enquiries Planning advice 29-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request for pre-application planning advice. This is because it is unlikely an investigation by the Ombudsman would add to the Council’s response or achieve anything more for the complainant.
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Statement Closed after initial enquiries Planning advice 07-Oct-2025
Summary: We will not investigate Miss X’s complaint about planning advice. This is because there is not enough evidence of fault.
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London Borough of Hounslow (25 008 226)
Statement Closed after initial enquiries Planning advice 25-Sep-2025
Summary: We will not investigate this complaint about the service the complainant received from the Council. This is because the complainant has not suffered significant injustice.