Recent statements in this category are shown below:
Statement Not upheld Planning advice 15-Nov-2018
Summary: Mr Y complains about the Council's decision to allow a change of use at a site close to his home. Mr Y says the Council has lacked impartiality in its dealings with the developer, and has failed to seek the views of neighbours and other third-parties. The Ombudsman finds no evidence of procedural fault in the Council's handling of the prior approval applications received for the site, and we do not uphold the complaint.
Statement Upheld Planning advice 07-Nov-2018
Summary: The Ombudsman found no fault on Mrs P's complaints about the planning officer's report and analysis of a planning application for a housing development. The Council delayed dealing with her complaint under the first stage of its complaints procedure. The injustice caused is remedied by the Council sending her a written apology and providing evidence of action taken to avoid future delays.
Statement Not upheld Planning advice 06-Aug-2018
Summary: Mr B complains the Council failed to properly advise him about what was required to support his application for planning permission and sought to charge him a second application fee when he was entitled to resubmit it free of charge. There is no evidence of fault by the Council and we will not pursue the complaint any further.
Statement Upheld Planning advice 30-May-2018
Summary: The Council gave wrong pre-application planning advice. Because of its error Mrs C took private advice. The Council will apologise, refund Mrs C's costs, and discuss the matter with the involved officer.
Statement Upheld Planning advice 16-Mar-2018
Summary: The complaint is about pre-application planning advice that was not complete. I have upheld the complaint and recommended a remedy, although this does not meet the complainant's analysis of the injustice he suffered.
Statement Not upheld Planning advice 23-Feb-2018
Summary: Ms X complained the Council misled her about the prospects for approval for housing development on agricultural land. There was no evidence of fault in the way the Council has acted.
Statement Upheld Planning advice 06-Feb-2018
Summary: The Ombudsman will not investigate Mrs X's complaint about the Council's handling of a pre-application meeting to discuss a planning proposal. The Council has apologised to Mrs X and it is unlikely further investigation would achieve anything more.
Statement Upheld Planning advice 22-Dec-2017
Summary: Mr X complained the Council's pre-application planning advice was inadequate. Mr X has a private remedy for any alleged failings in the pre-application advice. Some fault was found in the way the Council made its planning decision, but this caused no significant injustice to Mr X or made a difference to the outcome.
Statement Upheld Planning advice 19-Dec-2017
Summary: Mr X complains the Council gave him wrong advice about making a pre-application enquiry on a planning matter. The Ombudsman finds the Council at fault and he recommends it pay Mr X compensation.
Statement Not upheld Planning advice 03-Nov-2017
Summary: Ms B considers that the Council wrongly advised her that she would have no problem getting planning permission to use an industrial unit for roast coffee. When she did not get the planning permission, she incurred financial losses and reputational damage, and experienced considerable stress. The Ombudsman has found no fault in the way the Council advised Ms B. The delay reaching a decision on the planning application and the decision to refuse planning permission are outside the Ombudsman's jurisdiction.