Coventry City Council (19 014 107)

Statement Not upheld Other 17-Nov-2020

Summary: Mrs B complains that the Council failed to take residents' views into account when allowing the use of a local park by a funfair. The Ombudsman has found no fault in the way the Council considered this matter.

North Kesteven District Council (19 014 570)

Statement Not upheld Other 29-Oct-2020

Summary: Miss B complains the Council failed to properly consider a planning application to vary a condition for nearby development with particular reference to drainage issues. Miss B says as a result her land suffers surface water flooding on a scale not previously experienced. The Ombudsman has found no fault in the Council's decision making process.

Spelthorne Borough Council (19 011 449)

Statement Not upheld Other 28-Oct-2020

Summary: Mr X, on behalf of a number of residents in the area, complains about the Council's decision to grant planning permission for a development as well as the level of public consultation. The Ombudsman does not find the Council at fault.

Cornwall Council (19 018 398)

Statement Not upheld Other 27-Oct-2020

Summary: Mr Q complained that the Council helped and supported a community land trust to block the sale of his property. The complaint was closed because there was no evidence of fault by the Council in the matters raised by Mr Q.

Kettering Borough Council (19 010 250)

Statement Upheld Other 13-Oct-2020

Summary: Mr B complains about how the Council dealt with an alleged breach of planning control at his property. The Ombudsman finds that the Council's communications about this matter were not clear enough and that this led to injustice for Mr B. The Council has agreed to apologise to Mr B and to pay him £250.

Dartmoor National Park Authority (19 020 190)

Statement Not upheld Other 12-Oct-2020

Summary: Ms X complains about the Authority's handling of a planning application for a housing development in her locality. The Ombudsman has found no evidence there was significant fault by the Authority.

London Borough of Southwark (19 015 579)

Statement Upheld Other 30-Sep-2020

Summary: Mr B complained that the Council took inadequate action to remove a flagpole from a neighbour's garden, which did not have planning permission. We find no fault with the Council's decision not to take enforcement action but we do find fault with the way it reached this decision and the time taken to communicate it properly to Mr B. The Council has agreed to pay Mr B £250 to recognise the frustration, inconvenience and his time and trouble.

Royal Borough of Windsor and Maidenhead Council (19 019 165)

Statement Not upheld Other 25-Sep-2020

Summary: Mrs X complained about how the Council makes documents available to the public during the process to make a new local development plan. Mrs X said that because of this, it was difficult for her to make detailed comments on changes that might affect her. We ended our investigation as we are unlikely to find fault or provide a meaningful remedy for Mrs X.

Aylesbury Vale District Council (19 018 764)

Statement Not upheld Other 17-Sep-2020

Summary: Mr X complained the Council wrongly discharged a planning condition despite incomplete information being submitted. The Ombudsman has discontinued his investigation. This is because Mr X has suffered a significant personal injustice and he can take the matter up with his local councillor or MP.

West Sussex County Council (19 013 499)

Statement Not upheld Other 10-Sep-2020

Summary: Ms X complained about the County Council transferring money paid under a planning legal agreement to a third party to carry out works near her home. Ms X said the third party did not have the ability to carry out the works and its errors badly affected her residential amenities. The Ombudsman did not find fault by the County Council.