Erewash Borough Council (24 017 230)

Statement Not upheld Enforcement 29-Jul-2025

Summary: X complained about the Council’s retrospective planning application relating to a hot food takeaway café near their home and an enforcement investigation about an illuminated sign and subdivision of a building. We found no fault in the way the Council made its decision on the retrospective planning application and decided not to investigate earlier or ongoing enforcement matters because they were unlikely to achieve a different or meaningful outcome.

Leeds City Council (25 002 577)

Statement Closed after initial enquiries Enforcement 29-Jul-2025

Summary: We will not investigate this complaint about the Council’s decision not to pursue enforcement action and the time it took to investigate. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice. We will not investigate this complaint about the Council’s failure to ensure planning controls were met between 2015 and 2022. This complaint is late and there is no good reason to exercise discretion.

Rother District Council (24 015 328)

Statement Upheld Enforcement 28-Jul-2025

Summary: Mr X complained the Council did not follow due process to investigate alleged planning breaches at a neighbouring residential site. He says the Council failed to take appropriate enforcement action. Mr X says the Council’s actions negatively impacted his family’s mental health and caused avoidable stress. We found fault by the Council. The Council has agreed to apologise to Mr X and has agreed to make service improvements.

London Borough of Newham (24 018 406)

Statement Not upheld Enforcement 23-Jul-2025

Summary: X complained that the Council has failed to take planning enforcement action against a neighbour, who, X alleges, is running a business without planning permission on land behind X’s home. X said the use of the land affects their amenities. We completed our investigation because we found no evidence of fault in the decision-making process.

Cornwall Council (25 000 794)

Statement Closed after initial enquiries Enforcement 23-Jul-2025

Summary: We will not investigate this complaint that the Council has failed to take enforcement action against a breach of a planning condition. There is insufficient evidence that fault by the Council has caused the complainant a significant personal injustice.

Dover District Council (25 001 681)

Statement Closed after initial enquiries Enforcement 23-Jul-2025

Summary: We will not investigate this complaint about the Council’s consideration of reports of breaches of planning control and decision not to take formal enforcement action. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Ribble Valley Borough Council (24 011 866)

Statement Upheld Enforcement 22-Jul-2025

Summary: Mr B complained the Council failed to act on noise nuisance and breaches of licensing conditions and failed to identify the venue did not have planning permission until 2024. There was some drift in the Council’s decision-making in 2024 and a lack of liaison with the planning department. That left Mr B with some uncertainty. An apology and payment to Mr B, along with reminder to officers, is satisfactory remedy.

Shropshire Council (24 016 744)

Statement Closed after initial enquiries Enforcement 22-Jul-2025

Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault.

South Norfolk District Council (24 018 228)

Statement Not upheld Enforcement 22-Jul-2025

Summary: X complained about the Council’s decision on whether development near their home required planning permission. We decided to not investigate this complaint further, because we are unlikely to recommend a remedy for X or find evidence of fault in the decision-making process.

Broxbourne Borough Council (25 005 406)

Statement Closed after initial enquiries Enforcement 22-Jul-2025

Summary: We will not investigate this complaint about the Council’s planning enforcement action. This is because there is insufficient evidence of fault.