London Borough of Barnet (25 007 262)

Statement Closed after initial enquiries Enforcement 23-Mar-2026

Summary: Mr X complained about the way the Council dealt with a planning application. We have discontinued our investigation because this is a late complaint and there is no good reason to use discretion to investigate.

City of York Council (25 015 599)

Statement Upheld Enforcement 23-Mar-2026

Summary: We have upheld Mrs X’s complaint about the Council’s handling of a planning breach. The Council has agreed to a suitable remedy.

St Helens Metropolitan Borough Council (25 017 124)

Statement Closed after initial enquiries Enforcement 23-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with an alleged breach of planning control because an investigation by us is unlikely to achieve significantly more than the Council has already done.

London Borough of Bromley (25 002 743)

Statement Upheld Enforcement 20-Mar-2026

Summary: Mr X complains about the Councils actions in relation to enforcement action taken against him. Mr X also says the Council failed to take enforcement action against a business near his property. Mr X has also complained that the Council added him to its Cautionary Contacts Register and failed to allow him a chance to appeal. Mr X also says the Council has provided inconsistent information about the way files could be sent/received by it. Mr X says this has caused him distress. We have found fault in the actions of the Council for failing to keep Mr X updated with any action it was taking about a planning enforcement issue he reported. The Council has agreed to write to Mr X to apologise.

West Northamptonshire Council (25 013 837)

Statement Closed after initial enquiries Enforcement 19-Mar-2026

Summary: We will not investigate this complaint about the way the Council dealt with reports about breaches of planning control. This is because there is not significant enough injustice to warrant investigation.

Charnwood Borough Council (25 009 834)

Statement Closed after initial enquiries Enforcement 18-Mar-2026

Summary: We will not investigate this complaint about the Council deciding it is not expedient to pursue enforcement action against a breach of planning control at a property next to the complainant. There is insufficient evidence of fault in the way the Council has considered the matter.

London Borough of Havering (25 014 330)

Statement Closed after initial enquiries Enforcement 18-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement investigation, which has resulted in the complainant’s building works becoming liable for the community infrastructure levy. There is insufficient evidence of fault by the Council, and we cannot achieve the outcome the complainant is seeking.

Leeds City Council (25 016 550)

Statement Closed after initial enquiries Enforcement 17-Mar-2026

Summary: We will not investigate this complaint about how the Council handled an application for a certificate of lawful development. This is because Mr X could have appealed to the Planning Inspectorate. We will not investigate the way the Council handled the planning enforcement case because there is not enough significant injustice to warrant an investigation.

Cheshire West & Chester Council (25 012 026)

Statement Closed after initial enquiries Enforcement 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s failure to carry out planning and licensing enforcement against a nearby garage business since 2014. Some of these matters are late and we will not exercise discretion to consider them now. Other matters are subject to ongoing investigation by the Council and we will not prejudice the outcome of those investigations.

Epsom & Ewell Borough Council (24 014 864)

Statement Upheld Enforcement 16-Mar-2026

Summary: Mr X complained the Council had not made reasonable adjustments for him. Mr X said he is unable to report concerns due to the Council’s actions. The Council was at fault for not considering its duties under the Equality Act 2010. This caused Mr X uncertainty. The Council will ask Mr X if he needs any reasonable adjustment and then consider if any request is reasonable. It will also issue guidance to its staff.