Leeds City Council (25 016 550)

Statement Closed after initial enquiries Enforcement 17-Mar-2026

Summary: We will not investigate this complaint about how the Council handled an application for a certificate of lawful development. This is because Mr X could have appealed to the Planning Inspectorate. We will not investigate the way the Council handled the planning enforcement case because there is not enough significant injustice to warrant an investigation.

Cheshire West & Chester Council (25 012 026)

Statement Closed after initial enquiries Enforcement 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s failure to carry out planning and licensing enforcement against a nearby garage business since 2014. Some of these matters are late and we will not exercise discretion to consider them now. Other matters are subject to ongoing investigation by the Council and we will not prejudice the outcome of those investigations.

Epsom & Ewell Borough Council (24 014 864)

Statement Upheld Enforcement 16-Mar-2026

Summary: Mr X complained the Council had not made reasonable adjustments for him. Mr X said he is unable to report concerns due to the Council’s actions. The Council was at fault for not considering its duties under the Equality Act 2010. This caused Mr X uncertainty. The Council will ask Mr X if he needs any reasonable adjustment and then consider if any request is reasonable. It will also issue guidance to its staff.

Middlesbrough Borough Council (24 016 434)

Statement Not upheld Enforcement 16-Mar-2026

Summary: Mr and Mrs X complained about the Council’s delay in investigating a planning breach by their neighbour. They also complained of poor communication. Mr and Mrs X said this caused them frustration and distress. We do not find the Council at fault for the way it handled the alleged planning breach, or for the way it communicated with Mr and Mrs X.

Cornwall Council (25 004 445)

Statement Closed after initial enquiries Enforcement 13-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault.

East Hertfordshire District Council (25 016 787)

Statement Closed after initial enquiries Enforcement 11-Mar-2026

Summary: We will not investigate this complaint about the Council’s delay in enforcement action on land next to Mr X’s home. Complaints about events occurring before 2024 are made too late and we have seen no good reason to investigate them now. The Council has served an Enforcement Notice against the current unauthorised use of the land. The landowner has appealed against the Notice and we have not seen enough evidence of fault in the Council’s decision to await the outcome of the appeal before taking further action.

South Oxfordshire District Council (25 015 045)

Statement Upheld Enforcement 11-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case and the subsequent complaint process. There is insufficient evidence of fault in the way the Council reached its decision on the case, and the Council has provided a satisfactory response to the other issues raised.

Mid Suffolk District Council (24 010 560)

Statement Not upheld Enforcement 10-Mar-2026

Summary: There was no fault in the way the Council carried out a planning enforcement investigation, and it was entitled to decide not to take any action. We have not investigated any of the previous planning enforcement investigations the Council carried out on the same site, because they fall outside the time period set out in our jurisdiction. We have therefore completed our investigation.

Somerset Council (25 016 393)

Statement Closed after initial enquiries Enforcement 10-Mar-2026

Summary: We will not investigate this complaint about the Council’s delay in taking enforcement action against a breach of planning control at a site in the area where Mr X lives. We have not seen enough evidence of fault by the Council. Also, we do not consider Mr X has suffered significant personal injustice because of the Council’s decision to accept a planning application for the site, the actions of a Council contractor or failures in the Council’s complaint handling. Finally, we consider it reasonable to expect Mr X to complain to the Information Commissioner’s Officer if he believes the Council is withholding information.

Bournemouth, Christchurch and Poole Council (25 009 126)

Statement Closed after initial enquiries Enforcement 06-Mar-2026

Summary: We will not investigate Mr & Mrs X’s complaint about the Council’s decision not to make their neighbour install obscure glazing to the front of his property. Planning permission for the glazing was granted by the Planning Inspector. The law says we cannot investigate actions of the Planning Inspector. They also complain the Council refuses to act against their neighbours’ intrusive lighting. We have not seen enough evidence of fault in the Council’s actions to warrant an investigation.