Recent statements in this category are shown below:
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Southampton City Council (25 022 649)
Statement Closed after initial enquiries Planning applications 30-Jun-2026
Summary: We will not investigate this complaint about how the Council handled a planning application. This is because there is not enough evidence of fault to warrant an investigation, and an investigation by the Ombudsman is unlikely to lead to a different outcome.
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Manchester City Council (25 022 852)
Statement Closed after initial enquiries Planning applications 30-Jun-2026
Summary: We will not investigate this complaint about the way the Council conducted a consultation on its planning policy. The complaint is made too late and we have seen no reason why Mr X could not have complained to us much sooner.
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Statement Closed after initial enquiries Planning applications 30-Jun-2026
Summary: We will not investigate this complaint about the time taken by the Council to determine a planning application as the result of an alleged procedural error. Mrs X had a right of appeal to the Planning Inspector it would have been reasonable to use
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City of York Council (25 022 931)
Statement Closed after initial enquiries Planning applications 29-Jun-2026
Summary: We will not investigate Mrs X’s complaint about how the Council considered and its committee decided a planning application for the development of a site next to her property. There is not enough evidence of Council fault in the planning processes to warrant us investigating. We also cannot achieve the core planning outcome Mrs X seeks from the complaint.
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Middlesbrough Borough Council (25 013 902)
Statement Upheld Planning applications 28-Jun-2026
Summary: There was fault by the Council. The planning report for a planning application for a petrol filling station failed to record consideration of the noise impact and hours of operation. On the balance of probabilities, this fault has not affected the outcome of the planning application but has caused distress and uncertainty to Mr X. An apology and symbolic payment remedies the injustice caused.
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North Warwickshire Borough Council (25 001 550)
Statement Not upheld Planning applications 25-Jun-2026
Summary: There was no fault by the Council. It is taking much longer than expected to complete work to reduce noise from the main road outside Mrs X’s house, and to discharge a condition relating to contaminated land risks. However, this is not due to fault by the Council. It has considered all the information it has gathered, and has made decisions based on this. There is no fault in the Council’s decision making and so there is no basis for me to criticise its decisions.
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Wokingham Borough Council (25 013 839)
Statement Not upheld Planning applications 25-Jun-2026
Summary: We have ended our investigation into Mr X’s complaint about the Council’s determination of a planning application because further investigation would not lead to a different outcome from that already achieved by the Council’s actions.
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North Warwickshire Borough Council (25 021 533)
Statement Not upheld Planning applications 25-Jun-2026
Summary: There was no fault by the Council. It is taking much longer than expected to complete work to reduce noise from the main road outside Mr K’s house, and to discharge a condition relating to contaminated land risks. However, this is not due to fault by the Council. It has considered all the information it has gathered, and has made decisions based on this. There is no fault in the Council’s decision making and so there is no basis for me to criticise its decisions.
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Thanet District Council (25 021 927)
Statement Closed after initial enquiries Planning applications 24-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision to approve a planning application for flats with no parking provision. Any injustice is not directly linked to the Council’s actions.
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Dover District Council (25 023 850)
Statement Closed after initial enquiries Planning applications 24-Jun-2026
Summary: We cannot investigate this complaint about the Council’s handling of the complainant’s planning application. The law does not allow us to investigate where the complainant has already used their right of appeal to the Planning Inspectorate. In addition, an investigation is unlikely to be able to establish whether officers acted with fault during conversations with the complainant.