West Northamptonshire Council (25 018 644)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to approve a planning application for public parking near his home. There is insufficient evidence of fault.

Dover District Council (25 030 873)

Statement Closed after initial enquiries Planning applications 31-Mar-2026

Summary: We cannot investigate this complaint about the Council’s handling of a planning application because the complaint has been made by a parish council, which is a public body.

Arun District Council (25 000 660)

Statement Upheld Planning applications 30-Mar-2026

Summary: We cannot conclude, on the available evidence, the Council failed to meet the statutory requirements to publicise a planning application, but it was at fault for not keeping a photograph of a site notice, in accordance with its procedures. This did not cause an injustice to the complainants. There was no fault in how the Council validated or considered the application. We have therefore completed our investigation.

North Devon District Council (25 017 729)

Statement Closed after initial enquiries Enforcement 30-Mar-2026

Summary: We cannot investigate this complaint about planning enforcement action taken by the Council since 2016. The matter has been subject to court proceedings and we have no jurisdiction to investigate.

Sefton Metropolitan Borough Council (24 022 813)

Statement Upheld Planning applications 29-Mar-2026

Summary: Mrs X complained the Council did not ensure the minimum separation distances in its planning guidance were met when it decided a planning application for a development near her home. She also complained about the Council’s handling of her complaint about the same matter. We do not find fault by the Council in its handling of the application. We did find fault in how it considered her complaint. The Council agreed to apologise to Mrs X.

Milton Keynes Council (25 007 440)

Statement Not upheld Enforcement 29-Mar-2026

Summary: We do not find the Council at fault for the way it handled Mrs X’s allegations of planning breaches about a nearby building. The Council was entitled to decide there were no planning breaches.

East Riding of Yorkshire Council (25 019 307)

Statement Closed after initial enquiries Planning applications 29-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s planning applications. He has had access to an alternative remedy by way of an appeal to the Planning Inspector.

London Borough of Bromley (25 019 366)

Statement Upheld Enforcement 29-Mar-2026

Summary: We have upheld Miss X’s complaint that the Council failed to act when she reported planning enforcement concerns. We found fault because the Council said her reports were accidentally overlooked. The Council has agreed to apologise, make a symbolic payment, and investigate her concerns. This provides a proportionate remedy for the injustice caused.

Hartlepool Borough Council (25 017 361)

Statement Closed after initial enquiries Enforcement 27-Mar-2026

Summary: We will not investigate this complaint about the way the Council considered a breach of planning control at Ms X’s home. We have not seen enough evidence of fault to justify an investigation.

Cheshire East Council (25 018 231)

Statement Closed after initial enquiries Enforcement 27-Mar-2026

Summary: We will not investigate this complaint about the Council’s failure to take planning enforcement action. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.