London Borough of Redbridge (25 007 521)

Statement Closed after initial enquiries Other 21-Oct-2025

Summary: We will not investigate Ms X’s complaint about the Council decision that cycle storage where she lives does not breach planning control. We have not seen enough evidence of fault in the way the Council came to its decision.

London Borough of Lambeth (24 021 371)

Statement Closed after initial enquiries Other 20-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision that a breach of a section 106 legal agreement has not occurred. We have not seen enough evidence of fault in the way the Council considered the matter.

North Yorkshire Council (25 007 291)

Statement Closed after initial enquiries Planning applications 20-Oct-2025

Summary: We will not investigate this complaint about the Council’s handling of a planning application for a development next to the complainant’s property. It is reasonable to expect the complainant to have contacted us sooner, and there is insufficient evidence that fault in the decision-making process has affected the planning outcome.

Thanet District Council (25 006 578)

Statement Closed after initial enquiries Enforcement 16-Oct-2025

Summary: We will not investigate this complaint about the Council’s approval of a planning application or its actions following a report of a breach of planning control. We have not seen enough evidence of fault in the Council’s actions.

Liverpool City Council (25 005 405)

Statement Closed after initial enquiries Other 15-Oct-2025

Summary: We will not investigate this complaint about a failure to respond to a complaint about unspent section 106 money and failure to respond to requests for information. We consider it reasonable to complain to the Information Commissioner’s Office. Also, further investigation will not lead to a different outcome.

Wychavon District Council (25 007 072)

Statement Closed after initial enquiries Planning applications 15-Oct-2025

Summary: We will not investigate this complaint that the Council’s failure to demonstrate a 5-year housing land supply is affecting its decisions on planning applications. The complainant has not yet suffered a significant injustice as a result of the alleged fault, we could not achieve a worthwhile outcome, and we cannot recommend disciplinary action against council officers.

London Borough of Waltham Forest (24 016 596)

Statement Upheld Building control 14-Oct-2025

Summary: Mr B complained that the Council had failed to take action to enforce a section 215 notice regarding the external condition of the property he lives in. We found the Council delayed in reaching a decision not to take enforcement action. This caused Mr B uncertainty and distress. The Council has agreed to apologise to him and make a symbolic payment of £150.

South Norfolk District Council (25 006 043)

Statement Closed after initial enquiries Enforcement 14-Oct-2025

Summary: We will not investigate this complaint about planning enforcement because there is insufficient evidence of fault by the Council and part of the complaint is out of time.

London Borough of Brent (25 006 148)

Statement Closed after initial enquiries Building control 14-Oct-2025

Summary: We will not investigate this complaint that the Council failed to correctly inspect Ms X’s neighbour’s electrical wiring. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Bristol City Council (25 006 537)

Statement Closed after initial enquiries Planning applications 14-Oct-2025

Summary: We will not investigate this complaint about the Council’s failure to notify Mr X about a planning application for a site near his home. We have not seen enough evidence of fault in the Council’s actions.