Herefordshire Council (25 021 438)

Statement Closed after initial enquiries Planning applications 01-Sep-2026

Summary: We will not investigate this complaint about how the Council considered a late technical submission in a planning application. This is because we have decided any injustice to Mr X is not significant enough to justify our involvement.

Halton Borough Council (25 027 342)

Statement Closed after initial enquiries Planning applications 01-Sep-2026

Summary: We will not investigate this complaint about the Council seeking to reduce the scale of Ms X’s business operation from her home address. Ms X has an alternative remedy available by way of a right of appeal to the Planning Inspector against any enforcement notice, and against any refusal of planning permission.

Swindon Borough Council (25 027 461)

Statement Closed after initial enquiries Enforcement 01-Sep-2026

Summary: We will not investigate this complaint about the Council deciding not to take planning enforcement action against an extension built next to the complainant’s home. There is insufficient evidence of fault in the way the Council reached its decision on the expediency of taking action.

Royal Borough of Greenwich (25 027 617)

Statement Closed after initial enquiries Planning advice 01-Sep-2026

Summary: We will not investigate Mrs X’s complaint about the planning advice the Council provided. This is because we cannot investigate issues that have been subject to court proceedings and further investigation is unlikely to achieve a different or worthwhile outcome for Mrs X.

Arun District Council (25 029 147)

Statement Closed after initial enquiries Enforcement 01-Sep-2026

Summary: We will not investigate this complaint that the Council has failed to adequately respond to the complainant’s concerns about a window at a neighbouring property. It is reasonable to expect the complainant to have contacted us sooner and, in any case, the claimed injustice does not directly flow from the alleged fault.

Hastings Borough Council (26 014 669)

Statement Closed after initial enquiries Planning applications 01-Sep-2026

Summary: We will not investigate this complaint about how the Council handled X’s request for a refund of planning application fees. This is because we have decided any injustice is not significant enough to justify our involvement.

Isle of Wight Council (25 006 714)

Statement Upheld Enforcement 31-Aug-2026

Summary: The Council was at fault for delay issuing a planning enforcement notice on a business near Mr X’s home. He said noise from the business disturbed his sleep. The fault caused Mr X frustration and uncertainty. The Council has agreed to apologise and make a payment to Mr X.

Tameside Metropolitan Borough Council (25 013 412)

Statement Upheld Planning applications 31-Aug-2026

Summary: Mr X complained the Council failed to ensure a neighbouring property had the relevant planning permission before placing children there under the care of a care provider. He said the Council also delayed taking enforcement action. The Council was at fault for significant delays starting its enforcement investigation. The Council agreed to apologise and provide a symbolic financial remedy for the frustration and distress this caused Mr X.

Maldon District Council (25 016 823)

Statement Not upheld Enforcement 31-Aug-2026

Summary: Mr X complained the Council failed to take enforcement action to control his neighbour’s development. We have ended our investigation because the complaint is late there are no good reasons why Mr X could not have complained sooner.

Dover District Council (25 027 084)

Statement Closed after initial enquiries Enforcement 31-Aug-2026

Summary: We will not investigate Mrs X’s complaint about how the Council handled her concerns about tree planting on a development site. Any injustice is not significant enough to justify our involvement, and further investigation would not lead to a different outcome.