Tameside Metropolitan Borough Council (25 014 092)

Statement Closed after initial enquiries Planning applications 17-Feb-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s planning enforcement and planning application processes, and how it dealt with her complaint. Mrs X has appealed to the Planning Inspectorate against the Council’s enforcement notice and refusal of her planning application and we cannot investigate by law where someone has used those appeal rights. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

London Borough of Redbridge (25 014 905)

Statement Closed after initial enquiries Planning applications 17-Feb-2026

Summary: We will not investigate this complaint about delays to a planning application decision. This is because the complainant had a right of appeal which we consider it reasonable for him to have used.

East Hampshire District Council (25 015 174)

Statement Closed after initial enquiries Enforcement 17-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision to grant planning permission and how it responded to the complainant’s subsequent complaint. This is because there is insufficient evidence of fault on the Council’s part to warrant intervention.

Tameside Metropolitan Borough Council (25 013 336)

Statement Closed after initial enquiries Other 17-Feb-2026

Summary: We will not investigate this complaint about how the Council handled a planning application. It was reasonable for Mr X to appeal to the Planning Inspectorate. Mr X has not suffered significant injustice in relation to the remaining issues complained about.

Cheltenham Borough Council (25 013 557)

Statement Closed after initial enquiries Planning applications 17-Feb-2026

Summary: We will not investigate Mr X’s complaint about the granting of planning permission for a 5G mast. Mr X has not claimed a significant personal injustice.

Sandwell Metropolitan Borough Council (25 016 859)

Statement Closed after initial enquiries Planning applications 17-Feb-2026

Summary: We will not investigate this complaint about the way the Council considered a planning application. This is because Mrs Y has not suffered significant injustice to warrant an investigation.

North Yorkshire Council (25 021 003)

Statement Closed after initial enquiries Enforcement 17-Feb-2026

Summary: We will not investigate this complaint about the Council discharging planning conditions without ensuring that the requirements of the approval have been met. There is insufficient evidence of fault which would warrant an investigation.

Derbyshire Dales District Council (25 005 195)

Statement Upheld Enforcement 16-Feb-2026

Summary: There was no fault in the Council’s decision not to take enforcement action against a breach of planning permission near the complainant’s home. However, the Council was at fault for refusing to accept his complaint about this. This did not cause the complainant an injustice, but the Council has, at our recommendation, agreed to amend its complaints policy to prevent a recurrence.

Mansfield District Council (25 014 589)

Statement Closed after initial enquiries Planning applications 16-Feb-2026

Summary: We cannot investigate Mr X’s complaint about refusal of his planning application. Mr X has appealed to the Planning Inspector placing this complaint outside our jurisdiction.

Shropshire Council (25 012 794)

Statement Closed after initial enquiries Building control 16-Feb-2026

Summary: We will not investigate this complaint about a planning application and building control. Some elements of the complaint and are late, and there are no good reasons why Mrs X could not have complained sooner. Of the parts that are not late we are unlikely to find fault with the Council.