London Borough of Ealing (25 023 928)

Statement Closed after initial enquiries Building control 14-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to register Mrs X’s building control application. We have not seen enough evidence of fault in the Council’s actions. And we consider it unlikely that further investigation will lead to a different outcome.

North Yorkshire Council (26 009 587)

Statement Closed after initial enquiries Planning applications 14-Jul-2026

Summary: We will not investigate this complaint about how the Council handled his planning application. Mr X has an alternative remedy available to him via appeal to the Planning Inspectorate, and it is reasonable to expect him to use it.

Bristol City Council (25 012 005)

Statement Not upheld Building control 13-Jul-2026

Summary: Mr X complained the Council failed to properly respond to his reports of breaches of building control, causing him to lose confidence in the system. We find no fault with the process the Council followed.

Buckinghamshire Council (25 023 046)

Statement Closed after initial enquiries Planning applications 13-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the way the Council included properties on its non-designated heritage asset list. We have not seen enough evidence of fault in the Council’s actions. Also, we do not consider Mrs X has suffered a significant personal injustice that warrants an investigation.

Buckinghamshire Council (25 025 485)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate Mr X’s complaint about how the Council has dealt with the proposals for a shared cycle and footway near his home, its response to his requests for information and its complaint replies. There is not enough significant personal injustice caused to Mr X or his family by the matters complained of to warrant us investigating. The Information Commissioner’s Officer (ICO) would be the body better placed to consider the Council’s response to Mr X’s information requests. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.

West Northamptonshire Council (26 009 453)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We cannot investigate this complaint about planning and development. This is because the law prevents us from investigating complaints from public bodies.

Stockton-on-Tees Borough Council (25 022 448)

Statement Closed after initial enquiries Planning applications 12-Jul-2026

Summary: We will not investigate Mr X’s complaint that the Council acted with fault when it granted outline planning permission in 2017. There is nothing meaningful we could achieve by investigating now.

London Borough of Hammersmith & Fulham (25 010 859)

Statement Not upheld Building control 09-Jul-2026

Summary: Mr X complained the Council failed to take enough action when his landlord completed works to his property around 2020 which contravened building regulations. We have decided to discontinue this investigation. This is because the complaint was made to us late, and there are no good reasons to exercise discretion to investigate it now.

Reading Borough Council (25 023 136)

Statement Closed after initial enquiries Other 09-Jul-2026

Summary: We will not investigate this complaint about the way the Council calculated a Community Infrastructure Levy liability. We have not seen enough evidence of fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking.

London Borough of Hackney (25 023 502)

Statement Closed after initial enquiries Planning applications 09-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a two-storey extension to a house behind the complainant’s home. Planning permission for the extension was granted by the Planning Inspector. The law says we cannot investigate complaints about the Planning Inspector.