North Somerset Council (25 028 307)

Statement Closed after initial enquiries Other 15-Sep-2026

Summary: We will not investigate this complaint about how the Council handled compensation for noise nuisance from a demolition site. This is because we have decided any injustice is not significant enough to justify our involvement.

Dacorum Borough Council (25 030 167)

Statement Closed after initial enquiries Other 15-Sep-2026

Summary: We will not investigate this complaint about the Council approving a certificate of lawful development application. It is reasonable to expect the complainant to have contacted us sooner and, in any case, there is insufficient evidence of fault in the way it determined the application.

Torbay Council (25 031 358)

Statement Closed after initial enquiries Planning applications 15-Sep-2026

Summary: We will not investigate this complaint about planning permission to remove a need for a privacy screen because there is insufficient evidence of fault by the Council to warrant investigation.

Tandridge District Council (25 028 143)

Statement Closed after initial enquiries Planning applications 14-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning application for an extension next to the complainant’s home. There is insufficient evidence of fault in the way the application was determined.

Rother District Council (25 028 866)

Statement Closed after initial enquiries Planning applications 14-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s planning applications. There is insufficient evidence of fault by the Council, and it is reasonable to expect the complainant to have used her right of appeal to the Planning Inspector.

Havant Borough Council (25 031 293)

Statement Closed after initial enquiries Enforcement 14-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to grant his neighbour’s application for a certificate of lawful use. There is not enough evidence of fault by the Council.

London Borough of Hackney (25 013 773)

Statement Upheld Planning applications 10-Sep-2026

Summary: Mr X complained on behalf of Mr Z. He complained about how the Council dealt with a planning application for a plot of land. Mr X said Mr Z paid for assessments and professional services he did not need because the Council was not progressing the application. There was fault in the way the Council delayed making its decision on the planning application and its complaint handling was poor. This frustrated Mr Z, caused him uncertainty and raised his expectations. The Council agreed to apologise.

West Devon Borough Council (25 025 334)

Statement Closed after initial enquiries Enforcement 10-Sep-2026

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because there is not enough evidence of fault to justify investigating and the Information Commissioner’s Office is another body better placed to consider part of the complaint.

Bath and North East Somerset Council (25 028 575)

Statement Closed after initial enquiries Other 10-Sep-2026

Summary: We will not investigate this complaint about the Council’s community infrastructure levy calculation. It is reasonable to expect the complainant to have used his right of appeal to the Valuation Office Agency, as it was better placed to consider the matter.

London Borough of Barnet (25 022 136)

Statement Closed after initial enquiries Planning applications 09-Sep-2026

Summary: We cannot investigate this complaint about the Council’s assessment of the complainant’s planning applications and the building works he carried out. It is reasonable to expect the complainant to have contacted us sooner, the complainant has already used his right of appeal to the Planning Inspector against refused applications and an earlier enforcement notice, and it is reasonable to expect him to have appealed a second enforcement notice too.