Leeds City Council (25 016 550)

Statement Closed after initial enquiries Enforcement 17-Mar-2026

Summary: We will not investigate this complaint about how the Council handled an application for a certificate of lawful development. This is because Mr X could have appealed to the Planning Inspectorate. We will not investigate the way the Council handled the planning enforcement case because there is not enough significant injustice to warrant an investigation.

East Riding of Yorkshire Council (25 018 364)

Statement Closed after initial enquiries Planning advice 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a pre-planning application advice request. The matter complained about occurred over a decade ago, and it is reasonable to expect the complainant to have contacted us sooner.

Cheshire West & Chester Council (25 012 026)

Statement Closed after initial enquiries Enforcement 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s failure to carry out planning and licensing enforcement against a nearby garage business since 2014. Some of these matters are late and we will not exercise discretion to consider them now. Other matters are subject to ongoing investigation by the Council and we will not prejudice the outcome of those investigations.

Epsom & Ewell Borough Council (24 014 864)

Statement Upheld Enforcement 16-Mar-2026

Summary: Mr X complained the Council had not made reasonable adjustments for him. Mr X said he is unable to report concerns due to the Council’s actions. The Council was at fault for not considering its duties under the Equality Act 2010. This caused Mr X uncertainty. The Council will ask Mr X if he needs any reasonable adjustment and then consider if any request is reasonable. It will also issue guidance to its staff.

Middlesbrough Borough Council (24 016 434)

Statement Not upheld Enforcement 16-Mar-2026

Summary: Mr and Mrs X complained about the Council’s delay in investigating a planning breach by their neighbour. They also complained of poor communication. Mr and Mrs X said this caused them frustration and distress. We do not find the Council at fault for the way it handled the alleged planning breach, or for the way it communicated with Mr and Mrs X.

City of York Council (25 014 620)

Statement Upheld Planning applications 16-Mar-2026

Summary: We have upheld Mr X complaint about the Council’s planning consideration of his neighbour’s garden structure. The Council have agreed to a suitable remedy.

North West Leicestershire District Council (25 028 751)

Statement Closed after initial enquiries Planning applications 13-Mar-2026

Summary: We will not investigate this complaint about the Council’s development of its Local Plan. This is because the Planning Inspectorate is better placed to scrutinise these matters as part of the legal process for examining and approving the Plan.

Hinckley & Bosworth Borough Council (25 029 065)

Statement Closed after initial enquiries Other 13-Mar-2026

Summary: We will not investigate Mr B’s complaint about the Council’s development of its Local Plan. This is because the Planning Inspectorate is better placed to scrutinise these matters as part of the legal process for examining and approving the Plan.

Shropshire Council (25 000 301)

Statement Not upheld Planning applications 13-Mar-2026

Summary: Mr X complained an adjoining semi-detached house does not comply with Building Regulations. Mr X experienced noise nuisance and suffered distress. There was no fault in the Council’s decision-making.

Cornwall Council (25 004 445)

Statement Closed after initial enquiries Enforcement 13-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault.