Recent reports in this category are shown below:
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London Borough of Wandsworth (25 024 384)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his complaint because there is not enough evidence of fault to justify an investigation.
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South Kesteven District Council (25 028 005)
Statement Closed after initial enquiries Councillor conduct and standards 16-Jun-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that members of the Planning Committee breached the Council’s code of conduct. We have not seen enough evidence of fault to justify an investigation. Nor do we consider the complainant has suffered a significant personal injustice because of the way the Council dealt with her complaint.
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Dorset & Wiltshire Fire and Rescue Service (25 029 051)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate this complaint about the Authority’s decision not to issue an enforcement notice. It is unlikely we would find fault, if we were to investigate and we cannot achieve the outcome Mr X wants.
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North Tyneside Metropolitan Borough Council (25 030 882)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate Mrs X’s complaint about an insurance claim outcome. This is because it would be reasonable to expect Mrs X to go to court. And we will not investigate any side issues arising such as the complaint handling as it would not be proportionate to do so if we are not considering the core complaint.
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Warwickshire County Council (26 006 267)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr B’s personal data. This is because the Information Commissioner is better placed to consider this complaint.
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Hertfordshire County Council (25 022 342)
Statement Closed after initial enquiries Other 15-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of a data breach. This is because the Information Commissioner’s Office is better placed to deal with this complaint.
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Bristol City Council (25 025 733)
Statement Closed after initial enquiries Other 15-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of a Subject Access Request. This is because the Information Commissioner’s Office is better placed to decide this complaint.
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London Borough of Hammersmith & Fulham (25 022 690)
Statement Closed after initial enquiries Other 14-Jun-2026
Summary: We will not investigate this complaint about garage rental because there is another body better placed to consider this complaint, further investigation would not lead to a different outcome, and it is reasonable to expect Mr Y to go to court about the losses he wants to recover.
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London Borough of Wandsworth (25 023 075)
Statement Closed after initial enquiries Land 14-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of a dispute about fence repairs. This is because further investigation would not lead to a different outcome and any injustice was remedied by the Council during the complaints process.
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London Borough of Southwark (25 022 771)
Statement Closed after initial enquiries Leisure and culture 11-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision not to offer a refund or further compensation following the closure of the swimming pool at a leisure centre. There is not enough evidence of fault to justify an investigation. We also cannot add to the Council’s consideration of the complaint or the responses already provided.