New Forest District Council (25 015 563)

Statement Upheld Other 10-Feb-2026

Summary: We will not investigate Mrs X’s complaint about how the Council considered her request for reasonable adjustments. The Council has agreed to apologise to Mrs X and make service improvements.

Kingston Upon Hull City Council (25 013 321)

Statement Closed after initial enquiries Councillor conduct and standards 10-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision on a code of conduct complaint against a councillor. There is insufficient evidence of fault in the way the Council handled the matter.

London Borough of Bromley (25 025 549)

Statement Closed after initial enquiries Other 10-Feb-2026

Summary: We cannot investigate this complaint about the Council’s oversight of support services in its area. This is because the service provision Mr X complains about is not an administrative function of the Council and the law does not allow us to investigate.

Test Valley Borough Council (25 015 719)

Statement Closed after initial enquiries Land 09-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision not to obtain an independent survey of paving slabs. This is because there is not enough evidence of fault to justify our involvement.

Hampshire County Council (25 021 277)

Statement Closed after initial enquiries Other 09-Feb-2026

Summary: We will not investigate Miss X’s complaint about how the Council dealt with her information request. The Information Commissioner’s Office is best placed to address this. Other issues about her not receiving domestic abuse support are out of time.

Oldham Metropolitan Borough Council (25 015 921)

Statement Closed after initial enquiries Other 06-Feb-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s solicitor’s conduct in court proceedings. The law says we cannot investigate complaints about matters that are, or have been, subject to court proceedings. We have no discretion to do so.

Woking Borough Council (25 012 673)

Statement Closed after initial enquiries Other 06-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision to decline a motion for debate. This is because we cannot achieve the outcome Mr X wants. It is a matter for the Council’s elected members to decide what policies should be debated and adopted.

Liverpool City Council (25 020 158)

Statement Closed after initial enquiries Leisure and culture 06-Feb-2026

Summary: We will not investigate this complaint about the lack of hot water at a Council run leisure centre as the injustice to Mr X is not significant enough to justify an investigation.

Stoke-on-Trent City Council (25 015 627)

Statement Closed after initial enquiries Leisure and culture 05-Feb-2026

Summary: We will not investigate this complaint about the Council’s failure to provide reasonable adjustments for Mr X because the complaint is late. We will not investigate Mr X’s complaint about being evicted from an allotment. This is because an investigation would be unlikely to find fault with the Council’s actions.

North Lincolnshire Council (25 021 395)

Statement Closed after initial enquiries Other 05-Feb-2026

Summary: We will not investigate this complaint about how the Council dealt with requests for information. This is because the Information Commissioner is better placed to consider and decide the matter.