North Yorkshire Fire & Rescue Authority (24 023 273)

Statement Not upheld Other 12-May-2026

Summary: Mr X complained about the Council’s failure to act in response to his report of a fire safety risk at a holiday let. We did not find the Authority to be at fault because it took action in accordance with national guidance and local policy.

Herefordshire Council (25 010 592)

Statement Closed after initial enquiries Councillor conduct and standards 12-May-2026

Summary: We will not investigate Mr X’s complaint about how the Council decided not to appoint him to the school admissions appeals panel. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.

Sandwell Metropolitan Borough Council (25 020 927)

Statement Closed after initial enquiries Other 12-May-2026

Summary: We will not investigate Mrs X’s complaint about how the Council responded to her request for information. This is because complaints about access to information are best considered by the Information Commissioner.

Kent County Council (25 021 064)

Statement Closed after initial enquiries Councillor conduct and standards 12-May-2026

Summary: We will not investigate this complaint about the Council’s delay in dealing with a complaint that a councillor breached the code of conduct. The Council has apologised for the delay in advising Mrs X the complaint was closed. We consider further investigation will not lead to a different outcome.

Cheshire West & Chester Council (25 024 291)

Statement Closed after initial enquiries Other 12-May-2026

Summary: We will not investigate Ms X’s complaint about how the Council proposes to deal with her complaint about a senior council official. This is because we cannot achieve the outcome she seeks.

London Borough of Newham (25 026 239)

Statement Closed after initial enquiries Leisure and culture 12-May-2026

Summary: We will not investigate this complaint about the Council’s decision to increase the price of Ms X’s leisure membership. This is because an investigation would be unlikely to find fault with the Council’s actions.

Gosport Borough Council (25 027 236)

Statement Closed after initial enquiries Land 12-May-2026

Summary: We will not investigate Mrs X and Mr Y’s complaint about the Council’s decision to stop maintaining some land on their road, and the Council’s complaint handling. We have not seen enough evidence of fault to justify investigating the first part of the complaint. We will not investigate the Council’s complaint handling alone as this would not be a good use of our limited resources.

Hartlepool Borough Council (25 022 162)

Statement Closed after initial enquiries Other 12-May-2026

Summary: We will not investigate Miss X’s complaint. This is because her complaint about data matters is best considered and decided by the Information Commissioner’s Office and there is no sign of fault in the Council’s decision not to consider her data complaint via its corporate complaints procedure.

London Fire Commissioner (25 031 351)

Statement Closed after initial enquiries Other 12-May-2026

Summary: We will not investigate this complaint from Miss X about the London Fire Brigade’s handling of her complaint concerning the conduct of firefighters and the subsequent complaints process. This is because we could not add to the investigation already carried out by the Brigade or achieve a different outcome.

Wigan Metropolitan Borough Council (25 011 803)

Statement Closed after initial enquiries Land 11-May-2026

Summary: We will not investigate this complaint about how the Council responded to requests for access to a public green. This is because further investigation would not lead to a different outcome.