Wigan Metropolitan Borough Council (25 007 778)

Statement Closed after initial enquiries Other 16-Sep-2025

Summary: We will not investigate this complaint about the Council’s enforcement activity against X. There is no evidence X has suffered a significant injustice and there is no worthwhile outcome achievable by us investigating.

London Borough of Lambeth (25 003 854)

Statement Closed after initial enquiries Commercial and contracts 16-Sep-2025

Summary: We will not investigate Mr X’s complaint about losses he incurred due to his property being used as temporary accommodation because it is more appropriate for him to take court action and because we could not achieve the outcome he wants.

Dorset Council (25 007 019)

Statement Closed after initial enquiries Other 15-Sep-2025

Summary: We will not investigate Ms X’s complaint that the Council distributed an email which she said contravened its duty of neutrality. The Council already apologised and implemented service improvements. An investigation by the Ombudsman is unlikely to achieve anything further.

Suffolk County Council (25 007 384)

Statement Closed after initial enquiries Other 15-Sep-2025

Summary: Ms X alleges a Council officer disclosed her personal information to a third party. We will not investigate. This is because there is a more suitable agency better placed to investigate and because we would not be able to achieve the outcome sought.

Westminster City Council (25 006 276)

Statement Closed after initial enquiries Leisure and culture 14-Sep-2025

Summary: We will not investigate Mr X’s complaint that he was unfairly banned from a leisure facility. This is because there is insufficient evidence of fault by the Council.

London Borough of Haringey (25 006 796)

Statement Closed after initial enquiries Leisure and culture 14-Sep-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to terminate her allotment tenancy. This is because there is not enough evidence of fault.

Greater Lincolnshire Combined Authority (25 008 001)

Statement Closed after initial enquiries Elections and electoral register 14-Sep-2025

Summary: We will not investigate this complaint about an election candidate’s campaign statements and eligibility. This is because these are not administrative functions of the Combined Authority.

Mole Valley District Council (25 008 073)

Statement Closed after initial enquiries Councillor conduct and standards 14-Sep-2025

Summary: We will not investigate Mrs X’s complaint about a Councillors’ misconduct after the sharing of confidential information. There is not enough of evidence of fault to justify an investigation.

St Albans City Council (24 019 309)

Statement Upheld Other 10-Sep-2025

Summary: Mr B complained that the Council had not followed its own policy when it banned him from trading at one of its markets. We found the Council did not follow its policy on giving warnings, but this did not cause Mr B injustice as he had been allowed to continue trading for a considerable period of time despite repeatedly missing the food hygiene standards. The Council has agreed to improve its procedure for the future.

Royal Borough of Kensington & Chelsea (25 007 568)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We cannot investigate this complaint about the coroner’s service. This is because the law does not allow us to investigate the actions of the coroner and their officers.