Buckinghamshire Council (24 019 469)

Statement Closed after initial enquiries Other 11-Mar-2025

Summary: We will not investigate Miss X’s complaint about the Council’s response to her subject access request. This is because it is about a data matter which is best considered and decided by the Information Commissioner’s Office.

Hertfordshire County Council (23 017 638)

Statement Closed after initial enquiries Other 11-Mar-2025

Summary: We cannot investigate this complaint about a visit by Council officers to Mr X’s property or his allegation they stole items. This is because there is insufficient evidence of fault to justify an investigation. We will also not investigate Mr X’s complaint about police and ambulance attendance, as this is outside our jurisdiction.

Sandwell Metropolitan Borough Council (24 007 933)

Statement Upheld Land 10-Mar-2025

Summary: Ms X complained the Council misrepresented the fees and process involved in her buying council owned land next to her home. She also complained it took too long to consider her request and her complaint. We found fault by the Council which caused Ms X uncertainty. The Council agreed to apologise to Ms X and make her payment in recognition of the injustice caused to her.

Manchester City Council (24 017 417)

Statement Closed after initial enquiries Other 10-Mar-2025

Summary: We will not investigate this complaint about the Council’s actions after it received a complaint about Miss X from a market trader. This is because there is not enough evidence of fault by the Council.

Hertfordshire County Council (24 017 844)

Statement Closed after initial enquiries Councillor conduct and standards 10-Mar-2025

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered significant injustice.

North Yorkshire Council (24 020 713)

Statement Closed after initial enquiries Leisure and culture 10-Mar-2025

Summary: We will not investigate this complaint about the Council’s online booking system for a leisure facility. Any injustice to Mr X is not significant enough to warrant an investigation, and, in any case, there is no worthwhile outcome achievable by us investigating.

Chelmsford City Council (24 007 646)

Statement Not upheld Land 06-Mar-2025

Summary: Mr X complained the Council has failed to maintain the grounds near to where he lives in line with other adjacent estates. We do not find the Council was at fault.

London Borough of Hackney (24 015 342)

Statement Closed after initial enquiries Other 06-Mar-2025

Summary: We will not investigate Mrs X’s complaint about a data breach. This is because there is not enough evidence of fault to justify investigating and there is another body better placed to consider this complaint.

Kent County Council (24 019 956)

Statement Closed after initial enquiries Other 06-Mar-2025

Summary: We will not investigate Miss X’s complaint that the Council shared sensitive information with her daughter without her consent. It is reasonable to expect Miss X to take her complaint to the Information Commissioner’s Office.

Crawley Borough Council (24 018 199)

Statement Closed after initial enquiries Other 05-Mar-2025

Summary: We will not investigate Mr X’s complaint about the Council’s policies and alleged discrimination following a visit to the town hall. There is insufficient evidence of fault to justify an investigation.