Staffordshire County Council (24 021 581)

Statement Closed after initial enquiries Councillor conduct and standards 03-Jun-2025

Summary: We will not investigate this complaint about the Council’s handling of the code of conduct complaints the complainant made against two councillors. There is insufficient evidence that fault in the decision-making process has affected the outcome of the two complaints.

Rochdale Metropolitan Borough Council (25 003 316)

Statement Closed after initial enquiries Councillor conduct and standards 03-Jun-2025

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

Hampshire County Council (25 003 345)

Statement Closed after initial enquiries Other 03-Jun-2025

Summary: We will not investigate Mrs X’s complaint about an alleged data breach by the Council. This is because complaints about data matters such as this, are best considered and decided by the Information Commissioner’s Officer.

Durham County Council (24 021 582)

Statement Closed after initial enquiries Councillor conduct and standards 02-Jun-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about a parish councillor, the actions of the parish councillor and the parish council’s decision to evict her from her allotment. There is insufficient evidence of fault in the Council’s actions. We cannot investigate the actions of parish councils or councillors.

London Borough of Redbridge (25 003 995)

Statement Closed after initial enquiries Other 02-Jun-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s management of its finances because this affects all or most of the people in the Council’s area. An investigation solely into the Council’s handling of Mr B’s complaint is not justified.

Northumberland County Council (24 014 127)

Statement Closed after initial enquiries Other 28-May-2025

Summary: We will not investigate Mr X’s complaint about a school, the conduct of Council staff, and the Council failing to provide him with information. This is because we cannot consider actions within a school, we could not add to the Council’s own investigation or achieve a different outcome, and complaints about information requests are best dealt with by the Information Commissioner’s Office.

Bedford Borough Council (24 007 643)

Statement Upheld Land 28-May-2025

Summary: Ms C complained on behalf of her client Ms D, that the Council did not honour a commitment it gave that she could move on to a pitch at a Gypsy and Traveller site. We upheld the complaint, finding the Council should not have withdrawn its offer to Ms D. Its actions caused her distress and meant she missed an opportunity to move on to the site. The Council had recognised fault in its communications with Ms D. It had apologised and offered a symbolic payment. But we considered these measures did not adequately remedy Ms D’s injustice. The Council accepted our findings and agreed to increase its symbolic payment to Ms D and allocate the next available pitch at the site to her. It also agreed to consider a series of concerns we highlighted about its existing allocations policy as part of a review of that policy.

London Borough of Camden (25 000 517)

Statement Closed after initial enquiries Other 28-May-2025

Summary: We will not investigate Miss X’s complaint about how the Council communicated with her. Any injustice to her is not significant enough to warrant investigation. Also, the Information Commissioner is better placed to consider her complaint about a potential data protection breach.

Wirral Metropolitan Borough Council (25 001 497)

Statement Closed after initial enquiries Land 28-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decisions about the management of land it owns because there is insufficient evidence of fault in its decision-making and because we could not achieve the outcome Mr X wants.

London Borough of Hackney (25 000 477)

Statement Closed after initial enquiries Other 27-May-2025

Summary: We cannot investigate this complaint about information shared during court proceedings. The law prevents us from investigating complaints about what happened in court.