Other Categories


Recent reports in this category are shown below:

  • Three Rivers District Council (23 015 148)

    Statement Closed after initial enquiries Councillor conduct and standards 30-Jan-2024

    Summary: We will not investigate this complaint about the Council’s handling of a complaint about councillor conduct as there is insufficient evidence of fault, or fault causing a significant injustice, to warrant our further involvement.

  • London Borough of Brent (23 014 050)

    Statement Closed after initial enquiries Councillor conduct and standards 29-Jan-2024

    Summary: We will not investigate this complaint about how the Council dealt with a complaint that a councillor breached the Council’s Code of Conduct. This is because there is insufficient evidence of fault with how the Council considered the complaint.

  • Greater London Authority (23 007 847)

    Statement Closed after initial enquiries Councillor conduct and standards 29-Jan-2024

    Summary: We will not investigate this complaint about an alleged breach of the Code of Conduct by the Mayor of London. This is because the alleged breach did not cause the complainant a significant personal injustice.

  • Charnwood Borough Council (23 014 407)

    Statement Closed after initial enquiries Other 29-Jan-2024

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of officers. This is because it is made late, and I see no good reason to exercise discretion and investigate it now.

  • Stoke-on-Trent City Council (23 013 976)

    Statement Closed after initial enquiries Other 26-Jan-2024

    Summary: We will not investigate Miss X’s complaint about a data breach. This is because complaints about data matters such as this are best considered by the Information Commissioner’s Office.

  • Northumberland County Council (23 013 241)

    Statement Closed after initial enquiries Commercial and contracts 25-Jan-2024

    Summary: We will not investigate Ms X’s complaint about loss of earnings resulting from the Council’s delay in responding to her emails. This is because it would be reasonable for Ms X to make a claim against the Council at court.

  • London Borough of Hounslow (23 008 483)

    Statement Upheld Leisure and culture 25-Jan-2024

    Summary: There was fault the Council raised Mr X’s expectations about action that it was taking where the evidence shows it was not taking this action. This caused Mr X an injustice because it raised his expectations about action that was happening. There was also fault in how the Council initially communicated with Mr X over his complaint, however the Council have already apologised prior to our involvement. The Council have agreed to our recommendation about how it should remedy the outstanding injustice to Mr X.

  • London Borough of Bexley (23 006 291)

    Statement Not upheld Leisure and culture 24-Jan-2024

    Summary: Mrs X complains the Council delayed its response to her request for a memorial bench in her local park. We do not find fault with the Council.

  • Essex County Council (23 013 624)

    Statement Closed after initial enquiries Other 24-Jan-2024

    Summary: We will not investigate Mrs T’s complaint about errors and typos made by the Council in her official marriage certificate. This is because any injustice to Mrs T is not significant enough to justify our involvement. Further, we cannot add to the previous investigation by the Council and further investigation by us would not lead to a different outcome.

  • Birmingham City Council (23 016 482)

    Statement Closed after initial enquiries Commercial and contracts 24-Jan-2024

    Summary: We will not investigate Mr B’s complaint about the Council not repairing a leak which is affecting his business. This is because it is reasonable for Mr B to take the Council to court.

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