Decision search
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Warrington Council (24 021 884)
Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Mr X’s complaint about how the Council has treated him. There is not enough evidence of fault to justify our involvement.
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Milton Keynes Council (24 021 886)
Statement Closed after initial enquiries Special educational needs 24-Jun-2025
Summary: We will not investigate this complaint that the Council acted with fault in intervening to deny the complainant’s request for flexi-schooling for his son. Investigation would not add anything significant to the response the Council has made, or lead to a different outcome, and is not therefore warranted.
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Birmingham City Council (24 022 055)
Statement Closed after initial enquiries Special educational needs 24-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her child’s Special Educational Needs (SEN) provision. The Council has already apologised and offered a remedy payment to Ms X for the injustice caused by its faults. There is nothing more we could achieve by investigating further.
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Newark & Sherwood District Council (24 022 116)
Statement Closed after initial enquiries Councillor conduct and standards 24-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. The Council has apologised for the delay in its response and further investigation on this point is unlikely to lead to a different outcome. We have not seen sufficient evidence of fault in the Council’s consideration of Mrs X’s concerns.
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Brighton & Hove City Council (24 022 258)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision not to proceed with plans proposed by the complainant to improve the Council’s recycling service. We consider an investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Mrs X complaint that the Council did not pay her late daughter for the care she provided to a third party for around two and half years. She says the Council has now refused to pay her daughter’s estate the money owed. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint.
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London Borough of Hackney (25 003 965)
Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Jun-2025
Summary: We will not investigate this complaint about housing benefit as there is a right of appeal to a tribunal.
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Sheffield City Council (25 004 128)
Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We cannot investigate Mr X’s complaint that the Council included his confidential address in a court report. This is because the law says the Ombudsman cannot investigate what happened in court.
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Babergh District Council (25 005 034)
Statement Closed after initial enquiries Councillor conduct and standards 24-Jun-2025
Summary: We cannot investigate this complaint about how the Council handled Ms X’s allegation that a councillor failed to declare a pecuniary interest. This is because we cannot investigate allegations of criminal activities.
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Broxbourne Borough Council (25 005 575)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate Miss B’s complaint that a Council refuse collector damaged part of her property. This is because it is reasonable for Miss B or the owner of her property to take the Council to court.