Decision search
Your search has 55054 results
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London Borough of Barnet (25 008 560)
Statement Closed after initial enquiries Council tax 08-Dec-2025
Summary: We will not investigate this complaint about council tax because the complaint is late. It is not good use of public resources to investigate delays in complaint responses if we are not investigating the main issue.
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London Borough of Ealing (25 009 076)
Statement Closed after initial enquiries Allocations 08-Dec-2025
Summary: We will not investigate this complaint about the Council’s application of its housing allocation policy to Mr X’s case. This is because most of the complaint has been previously considered and the remaining elements are undergoing the Council’s appeal process.
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Sefton Metropolitan Borough Council (25 009 281)
Statement Upheld Council tax 08-Dec-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax liability billing fault. This is because the Council has already provided a satisfactory remedy and there are no wider public interest issues that justify investigating.
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Dacorum Borough Council (25 009 709)
Statement Closed after initial enquiries Parking and other penalties 08-Dec-2025
Summary: We will not investigate this complaint about the Council’s handling of enforcement action for a Penalty Charge Notice (PCN). This is because there is not enough evidence of fault, in how the Council made its decision, to justify an investigation.
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North Northamptonshire Council (25 009 741)
Statement Closed after initial enquiries Allocations 08-Dec-2025
Summary: We will not investigate this complaint about how the Council has dealt with Ms X’s housing application. This is because there is insufficient evidence of fault to warrant an investigation.
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Kent County Council (25 009 767)
Statement Closed after initial enquiries Street furniture and lighting 08-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to install a highway bollard on the corner of his property. There is not enough evidence of Council fault, nor injustice directly stemming from its actions or inactions, to warrant us investigating. We also cannot achieve the outcome Mr X seeks.
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London Borough of Sutton (25 009 788)
Statement Closed after initial enquiries Child protection 08-Dec-2025
Summary: We will not investigate this complaint about the Council’s actions after it received a safeguarding referral. Social Work England and the Information Commissioner are better placed to consider most of Miss Z’s complaint. For the rest, we cannot achieve the outcome Miss Z seeks so there is no worthwhile outcome from us investigating further.
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Cambridge City Council (25 010 011)
Statement Closed after initial enquiries Homelessness 08-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness application and its management of his personal data. The Council is currently reviewing its housing decision and if Mr X is dissatisfied with the outcome, there is a right of appeal to the county court. The Information Commissioner’s Office is better placed to consider his complaint about data protection and access to information.
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Staffordshire County Council (25 010 029)
Statement Upheld Special educational needs 08-Dec-2025
Summary: We will not investigate this complaint about the Education, Health and Care Plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Hounslow (25 010 083)
Statement Closed after initial enquiries Transport 08-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.