Decision search
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Stockport Metropolitan Borough Council (24 020 864)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about her daughter’s social worker reporting concerns to the police. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused significant injustice.
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Worcestershire County Council (24 021 956)
Statement Closed after initial enquiries Assessment and care plan 25-Jun-2025
Summary: We will not investigate Mr D’s complaint about adult social care support when the person using the service, his relative Mr E, came home from hospital. The Council correctly assessed and offered support which Mr E declined. Mr D had been clear he should be present, but we cannot say the outcome would be different. Mr E did not ask for Mr D to be present or say the assessment could not take place without him.
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Cleveland Fire Brigade (24 022 586)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We will not investigate this complaint about Authority’s response to and actions at a fire. There is no significant personal injustice, and we cannot achieve the outcome the complainant is looking for.
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Surrey County Council (24 022 768)
Statement Closed after initial enquiries Parking and other penalties 25-Jun-2025
Summary: We will not investigate this complaint that the Council has failed to enforce parking regulations on the complainant’s road. The Council has taken appropriate action in response to the concerns raised, and an investigation is unlikely to achieve anything further for the complainant.
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Leicester City Council (24 022 808)
Statement Closed after initial enquiries Homelessness 25-Jun-2025
Summary: We will not investigate this complaint about the complainant’s housing situation. This is because there is insufficient evidence of fault by the Council.
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Wiltshire Council (25 002 907)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a breach of planning control. This is because the complainant has appealed to the Planning Inspector, and we will not investigate where the substantive issue is outside our jurisdiction.
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North Northamptonshire Council (25 003 170)
Statement Closed after initial enquiries Highway repair and maintenance 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to refuse her claim for damages after her car was damaged when it hit a pothole. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Statement Closed after initial enquiries Child protection 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to disclose the address where his child lives with their other parent. Such matters fall outside our jurisdiction. It would be reasonable to expect Mr X to return to court to enforce the terms of any child contact or residency arrangements. He could also ask the Information Commissioner’s Office to consider whether the Council has complied with General Data Protection Regulations.
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East Sussex County Council (25 004 238)
Statement Closed after initial enquiries School admissions 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Buckinghamshire Council (25 004 454)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.