Decision search
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Birmingham City Council (24 004 508)
Statement Closed after initial enquiries Traffic management 09-Nov-2024
Summary: We will not investigate Mr X’s complaint about having to pay a charge for entering the Council’s clean air zone. This is because the amount of the charge- £8- is not significant enough to warrant investigation.
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North Yorkshire Council (24 010 740)
Statement Closed after initial enquiries Other 09-Nov-2024
Summary: We will not investigate Mr X’s complaint about changes to how the Council’s music service charges its customers. If Mr X thinks the Council has breached contract and consumer law, then it is reasonable for him to seek a remedy in court.
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Royal Borough of Kingston upon Thames (24 012 722)
Statement Closed after initial enquiries Parking and other penalties 09-Nov-2024
Summary: We will cannot investigate Mr X’s complaint about a penalty charge notice issued after he had driven off, as he was instructed to do by the Council’s civil enforcement officer. This is because he has used his right of appeal to London Tribunals. We will not investigate Mr X’s complaint about a second penalty charge notice because the complaint is late and the Council has cancelled it. This provides a suitable remedy for the issue and it is therefore unlikely investigation would achieve anything more for him.
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North Huddersfield Trust School (24 012 815)
Statement Closed after initial enquiries School admissions 09-Nov-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Wokingham Borough Council (24 013 134)
Statement Closed after initial enquiries School admissions 09-Nov-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Manchester City Council (23 017 649)
Report Upheld Homelessness 08-Nov-2024
Summary: Ms B complained that the Council, in respect of her housing application, had failed to find her suitable alternative temporary accommodation despite concluding in July 2023 that her current accommodation was unsuitable and had failed to award her Band 1 priority on the housing register. This has caused Ms B significant distress and inconvenience living in unsuitable accommodation.
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Suffolk County Council (24 009 102)
Statement Closed after initial enquiries Special educational needs 08-Nov-2024
Summary: We will not investigate Mr X’s complaint about Education Health and Care Plan matters. It is unlikely we could find he has been caused any direct significant injustice because of significant fault.
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London Borough of Hammersmith & Fulham (24 009 523)
Statement Closed after initial enquiries Special educational needs 08-Nov-2024
Summary: We will not investigate this complaint that the Council has failed to ensure the delivery of provision set out in the complainant’s son’s Education Health and Care plan. This is because the complaint has already been upheld and our intervention would not lead to a different outcome.
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Devon County Council (24 009 558)
Statement Closed after initial enquiries Child protection 08-Nov-2024
Summary: We cannot investigate this complaint about the Council removing Ms X’s child. This matter was subject to court action, and we are legally prevented from investigating it. Only a court can decide if criminal offences have been committed.
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Bracknell Forest Council (24 010 215)
Statement Closed after initial enquiries Child protection 08-Nov-2024
Summary: We will not investigate Mr X’s complaint that the Council has failed to ensure the NHS keeps up to date records. This is because an investigation by this office would not be able to add to the response the Council has already provided via its own investigation of the matter.