Decision search
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Bournemouth, Christchurch and Poole Council (24 010 661)
Statement Closed after initial enquiries Refuse and recycling 08-Nov-2024
Summary: We will not investigate Mrs X’s complaint about being charged to replace a damaged recycling bin. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Southwark (24 012 793)
Statement Closed after initial enquiries Leisure and culture 08-Nov-2024
Summary: We will not investigate this complaint about a refund for a cancelled swimming lesson. There is insufficient outstanding injustice to warrant an investigation.
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Stevenage Borough Council (24 012 856)
Statement Closed after initial enquiries Councillor conduct and standards 08-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered significant injustice.
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Statement Closed after initial enquiries Special educational needs 08-Nov-2024
Summary: We will not investigate Miss X’s complaint about her child’s education. Miss X has appealed to a tribunal which places the complaint outside our jurisdiction.
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Sevenoaks District Council (24 011 297)
Statement Closed after initial enquiries Allocations 08-Nov-2024
Summary: We will not investigate Miss X’s complaint about the way the Council considered her housing application. There is no evidence of fault in how the Council made its decision, and investigation into Miss X’s complaints about staff conduct and reasonable adjustments would not lead to a different outcome.
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London Borough of Redbridge (24 011 323)
Statement Closed after initial enquiries Other 08-Nov-2024
Summary: We cannot investigate this complaint about damage allegedly arising from Council social housing as it is not within our legal remit.
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Ashfield District Council (24 012 080)
Statement Closed after initial enquiries Other 08-Nov-2024
Summary: We will not investigate Mr X’s complaint the Council’s building works caused damage to his property. The courts are better placed to consider his complaint and we could not achieve the outcome he wants.
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Brighton & Hove City Council (24 012 620)
Statement Closed after initial enquiries Child protection 08-Nov-2024
Summary: We will not investigate this complaint about the Council’s involvement in Mr X’s children’s case. The matter is currently being considered as part of private court proceedings.
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Transport for London (24 011 802)
Statement Closed after initial enquiries Parking and other penalties 08-Nov-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s refusal to cancel two penalty charge notices. This is because Transport for London has now cancelled the penalty charge notices and it is unlikely investigation would achieve anything more for him.
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Bournemouth, Christchurch and Poole Council (24 011 917)
Statement Closed after initial enquiries Council tax 08-Nov-2024
Summary: We will not investigate this complaint about Council tax liability as Mr X can appeal against it to the Valuation Tribunal. That Mr X was given a council tax refund in error by the Council has not caused him sufficient injustice to justify our further involvement.