Decision search
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Statement Closed after initial enquiries Councillor conduct and standards 12-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Haringey (24 013 670)
Statement Closed after initial enquiries Parking and other penalties 12-Nov-2024
Summary: We will not investigate this complaint about a penalty charge notice and the Authority’s handling of the complainant’s appeals as there are statutory processes available to the complainant to address these matters.
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Leicester City Council (24 014 182)
Statement Closed after initial enquiries Other 12-Nov-2024
Summary: Mrs X says the Council has been sharing her personal data with a third party for many years. We will not investigate. This is because this complaint does not meet the tests set out in our Assessment Code on which complaints we should investigate. It is reasonable for Mrs X to complain to the Information Commissioner’s Office as it is better placed to investigate.
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London Borough of Richmond upon Thames (24 014 202)
Statement Closed after initial enquiries Highway repair and maintenance 12-Nov-2024
Summary: We will not investigate Mrs X’s complaint about suffering a fall on an uneven paving stone. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Mrs X to go to court directly or through insurers.
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Nottingham City Council (24 014 222)
Statement Closed after initial enquiries Other 12-Nov-2024
Summary: We will not investigate Ms B’s complaint that her property is being damaged due to the Council’s failure to maintain the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.
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Apollo Home Healthcare Ltd (24 010 422)
Statement Closed after initial enquiries Other 12-Nov-2024
Summary: We will not investigate this complaint about the actions of a carer outside their caring responsibilities. The law prevents us investigating matters that are not related to the provision of adult social care by the Care Provider.
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Royal Borough of Kingston upon Thames (24 010 444)
Statement Closed after initial enquiries Other 12-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s delay in considering his petition. This is because it is unlikely investigation would achieve any worthwhile outcome for Mr X.
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Peterborough City Council (24 010 481)
Statement Closed after initial enquiries Councillor conduct and standards 12-Nov-2024
Summary: We will not investigate this complaint about the way the Council handled a complaint about a sitting councillor. This is because there is insufficient evidence of fault and the complainant suffering a significant enough injustice to warrant an investigation.
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Swindon Borough Council (24 010 532)
Statement Closed after initial enquiries Other 12-Nov-2024
Summary: We will not investigate this complaint about the actions of a social worker, including what was written about Mr X and the alleged failure to safeguard his children. The matters complained either were or could reasonably have been raised in court and we have no legal authority to investigate them.
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Sheffield City Council (24 009 207)
Statement Closed after initial enquiries Council tax 11-Nov-2024
Summary: We will not investigate Miss X’s complaint about Council Tax reduction payments. It is reasonable to expect Miss X to use the Council’s internal appeal and after that, appeal to the Valuation Tribunal.