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  • Shropshire Council (24 010 747)

    Statement Closed after initial enquiries Rights of way 13-Nov-2024

    Summary: We will not investigate this complaint about a right of way because it is reasonable to expect him to approach the court who are better placed to consider the complaint.

  • London Borough of Hillingdon (24 011 528)

    Statement Upheld Allocations 13-Nov-2024

    Summary: We will not investigate Ms X’s complaint about the Council’s refusal to accept her application for improved banding on the housing register. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • South Norfolk District Council (24 014 083)

    Statement Closed after initial enquiries Licensing 13-Nov-2024

    Summary: We will not investigate Mr C’s complaint about the Council’s decision to revoke his taxi licence. This is because it was reasonable for Mr C to put in an appeal to the magistrates court.

  • Kent County Council (24 014 243)

    Statement Closed after initial enquiries Parking and other penalties 13-Nov-2024

    Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his dropped kerb application. This is because there is not enough evidence of fault to justify an investigation.

  • London Borough of Tower Hamlets (24 014 266)

    Statement Closed after initial enquiries Other 13-Nov-2024

    Summary: We will not investigate Mr X’s complaint that the Council has breached the terms of his leasing agreements with the Council providing temporary accommodation properties. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.

  • High Peak Borough Council (24 014 273)

    Statement Closed after initial enquiries Refuse and recycling 13-Nov-2024

    Summary: We will not investigate this complaint about the Council charging for a replacement bin. This is because an investigation would not be a good use of our limited resources or achieve a meaningful outcome.

  • Hinckley & Bosworth Borough Council (24 011 409)

    Statement Closed after initial enquiries Enforcement 12-Nov-2024

    Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control and an application for a certificate of lawfulness of proposed use or development. This is because part of the complaint is late. It is unlikely we would find fault in relation to the remaining issues complained about.

  • East Suffolk Council (24 009 230)

    Statement Closed after initial enquiries Allocations 12-Nov-2024

    Summary: We will not investigate this complaint about the Council’s handling of Ms X’s housing application while waiting for her property to be sold. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • Worcestershire County Council (24 009 336)

    Statement Closed after initial enquiries Other 12-Nov-2024

    Summary: We cannot investigate Miss X’s complaint the Council ignored her reports of coercive control. Part of the complaint is late and more recent matters have been considered by the Court.

  • London Borough of Southwark (24 009 402)

    Statement Closed after initial enquiries Allocations 12-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision on Ms X’s banding priority for housing. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

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