Decision search
Your search has 50710 results
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Salford City Council (24 013 604)
Statement Closed after initial enquiries Other 29-Nov-2024
Summary: We cannot investigate Mrs X’s complaint because it is about matters that have been subject to court proceedings.
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North Somerset Council (24 011 427)
Statement Closed after initial enquiries Refuse and recycling 29-Nov-2024
Summary: We will not investigate Mr X’s complaint that his garden was damaged when a recycling collection vehicle drove over his grass. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Sandwell Metropolitan Borough Council (24 011 705)
Statement Closed after initial enquiries Homelessness 29-Nov-2024
Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council to the complainant. This is because the complainant requested a review of the decision and now has a right of appeal to county court. There is no exceptional reason why she cannot exercise this right. We therefore have no legal jurisdiction to investigate this complaint.
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Lancashire County Council (24 011 746)
Statement Closed after initial enquiries Child protection 29-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to a serious incident that caused significant harm to her child while attending an activity. Doing so would not be likely to lead to a substantially different outcome from that already achieved.
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Leicester City Council (24 011 750)
Statement Closed after initial enquiries Other 29-Nov-2024
Summary: We cannot by law investigate this complaint about the Council taking enforcement action against the complainant to recovery unpaid council tax. This is because the Council was granted a liability order by a magistrates’ court. We have no jurisdiction to investigate a complaint which has been subject to legal proceedings.
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Lincolnshire County Council (24 011 780)
Statement Closed after initial enquiries Child protection 29-Nov-2024
Summary: We will not investigate this complaint about an alledged failure by the Council to take action in response to the complainant’s concerns about her children being a risk of harm. This is because the issues raised relate to matters which occurred nearly three years ago. The complaint is late and there are no good reasons why she should exercise discretion and investigate.
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Statement Closed after initial enquiries Special educational needs 29-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to issue his son with an Education, Health and Care Plan. Mr X appealed to a tribunal and so the case is outside our jurisdiction with no discretion to investigate.
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Essex County Council (24 012 608)
Statement Upheld Special educational needs 29-Nov-2024
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Liverpool City Council (24 010 584)
Statement Closed after initial enquiries Assessment and care plan 29-Nov-2024
Summary: We will not investigate Ms X complaint about the Council’s handling of her mother’s care and support needs. This is because an investigation would not lead to any worthwhile outcomes.
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Salford City Council (24 010 651)
Statement Closed after initial enquiries Council tax 29-Nov-2024
Summary: We will not investigate this complaint about an alledged failure by the Council to consider a payment arrangement for an outstanding council tax debt, or his request for discretionary relief. The Council has asked the complainant to complete the necessary form so it can consider this issues raised. It is unlikely further investigation by us would lead to a different outcome.