Decision search
Your search has 52298 results
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Royal Borough of Kingston upon Thames (24 018 435)
Statement Closed after initial enquiries Council tax 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s refusal to waive her Council tax because she can appeal to a Valuation Tribunal.
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Westmorland and Furness Council (24 019 254)
Statement Upheld Public transport 17-Feb-2025
Summary: We will not investigate this complaint about difficulties encountered by the complainant after a ferry was cancelled. This is because the Council has provided a proportionate response.
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Nottinghamshire County Council (24 019 562)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We will not investigate this complaint about the Council's rejection of a pothole damage claim as it is reasonable to expect the complainant to resort to court action for the compensation he seeks.
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London Borough of Ealing (24 019 736)
Statement Closed after initial enquiries Parking and other penalties 17-Feb-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled.
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Birmingham City Council (24 019 898)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We cannot investigate this complaint about damage to the complainant’s property due to a leak from the property above. This is because the complainant is a leaseholder of the Council.
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North Somerset Council (24 013 573)
Statement Closed after initial enquiries Charging 17-Feb-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her father’s care and support. This is because there is insufficient evidence of fault.
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Hartlepool Borough Council (24 014 434)
Statement Closed after initial enquiries Residential care 17-Feb-2025
Summary: We will not investigate Mrs X’s complaint about her mother’s care home and the way they handled her care before her death. This is because an investigation would not lead to any different findings or outcomes.
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London Borough of Lambeth (24 014 575)
Statement Closed after initial enquiries Housing benefit and council tax benefit 17-Feb-2025
Summary: We will not investigate this complaint about refusal of a discretionary housing payment. This is mainly because there is not enough evidence of fault that is likely to have undermined the Council’s decision-making.
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Lincoln City Council (24 014 858)
Statement Closed after initial enquiries Homelessness 17-Feb-2025
Summary: We will not investigate this complaint about the complainant’s application to join the housing register. This is because there is insufficient evidence of fault by the Council. We will not investigate the complaint about a homelessness application because the complainant could have used his appeal rights.
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London Borough of Lewisham (24 014 890)
Statement Closed after initial enquiries Homelessness 17-Feb-2025
Summary: We will not investigate Ms X’s complaint the Council failed to support her with her homelessness when she approached in 2022. This is because her complaint is late and there are no good reasons to exercise discretion to consider the late complaint.