Decision search
Your search has 52298 results
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Harmony Care and Personal Services (24 015 152)
Statement Closed after initial enquiries Domiciliary care 13-Feb-2025
Summary: Mr X complains about the quality of domiciliary care provided to his late relative, Mr Y, in 2023. We will not investigate. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint has been made late and there are no good reasons to investigate.
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Manchester City Council (24 017 208)
Statement Closed after initial enquiries Planning applications 13-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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London Borough of Southwark (24 017 331)
Statement Closed after initial enquiries Leisure and culture 13-Feb-2025
Summary: We will not investigate this complaint about reservation charges at the library. This is because there is insufficient evidence of fault by the Council.
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Brighton & Hove City Council (24 018 061)
Statement Closed after initial enquiries Allocations 13-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal of her housing application for a high priority band. There is not enough evidence of fault to justify investigating.
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Dorset Police & Crime Commissioner (24 018 271)
Statement Closed after initial enquiries Other 13-Feb-2025
Summary: We cannot investigate this complaint about the Police’s handling of a crime investigation or how the Authority had oversight of the Police’s investigations. These matters are excluded from our jurisdiction. Nor will we investigate how the Authority conducted X’s complaint review request, because we cannot carry out a meaningful investigation and there is no worthwhile outcome we can achieve.
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Royal Borough of Windsor and Maidenhead Council (24 018 983)
Statement Closed after initial enquiries Street furniture and lighting 13-Feb-2025
Summary: We will not investigate this complaint about the Council’s refusal to remove an advertisement banner near a pedestrian crossing. There is not enough evidence of fault to justify investigating.
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Statement Closed after initial enquiries Managing council tenancies 13-Feb-2025
Summary: We cannot investigate Mr C’s complaint about overgrown vegetation at a Council property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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London Borough of Harrow (24 013 924)
Statement Closed after initial enquiries Special educational needs 13-Feb-2025
Summary: We will not investigate this complaint about the alternative provision offered by the Council and its decision not to fund Mrs X’s choice of provision. This is because we are unlikely to find fault in the Council’s actions.
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Nottinghamshire County Council (24 014 026)
Statement Closed after initial enquiries Charging 13-Feb-2025
Summary: We will not investigate this complaint about adult social care charges. It is unlikely we would add to the Council’s investigation or reach a different outcome.
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Coventry City Council (24 014 135)
Statement Closed after initial enquiries Traffic management 13-Feb-2025
Summary: We will not investigate this complaint about a cycleway the Council has decided to implement in the complainant’s local area. There is not enough evidence that fault by the Council has affected the decision to proceed with the current scheme, and an investigation is unlikely to achieve anything further for the complainant.