Decision search
Your search has 57133 results
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London Borough of Sutton (25 018 272)
Statement Closed after initial enquiries Child protection 22-Apr-2026
Summary: We will not investigate this complaint about the Council’s actions relating to child protection matters. The Council has already investigated and taken action in response. Further investigation by us would not lead to a different outcome for Mr X.
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Barchester Healthcare Homes Limited (25 018 394)
Statement Closed after initial enquiries Residential care 22-Apr-2026
Summary: We will not investigate this complaint about the standard of care provided at the Care Provider’s care home. This is because the complaint is late and there are no good reasons why the complaint was not brought to us sooner.
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Leicestershire County Council (25 018 414)
Statement Closed after initial enquiries Child protection 22-Apr-2026
Summary: We will not investigate Ms M’s complaint about the support she received from the Council under a child protection plan because there is not enough evidence of fault, and we cannot achieve the outcome she wants.
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London Borough of Lambeth (25 019 825)
Statement Closed after initial enquiries Other 22-Apr-2026
Summary: We will not investigate this complaint about Mr X’s unhappiness with a Council survey. This is because the injustice experienced is insufficient to warrant investigation.
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London Borough of Newham (25 019 874)
Statement Closed after initial enquiries Transport 22-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s Blue Badge application and appeal. This is because there is not enough evidence of fault, in how the Council considered the matter, to justify investigating. In addition, further investigation by us is unlikely to lead to a different outcome.
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London Borough of Enfield (25 019 894)
Statement Upheld Child protection 22-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to make a payment to Mrs X after a previous complaint. The Council has acknowledged fault, apologised and agreed to pay an increased amount to Mrs X. I am satisfied with the action the Council intends to take.
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Birmingham City Council (25 019 934)
Statement Closed after initial enquiries Allocations 22-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs Y’s housing applications because the complaints are previously considered, late, premature or there is no significant injustice.
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Hampshire County Council (25 020 461)
Statement Closed after initial enquiries Child protection 22-Apr-2026
Summary: We cannot investigate this complaint about the Council’s actions during court proceedings, as the law prevents us from doing so. Mr X has issued proceedings against the Council which also prevent us from considering his complaint.
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Statement Closed after initial enquiries Other 22-Apr-2026
Summary: We will not investigate Ms X’s complaint about how the Council dealt with concerns she raised to the Director of Children’s Services and the Monitoring Officer. This is because there is insufficient evidence of fault causing an injustice.
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Statement Closed after initial enquiries Other 22-Apr-2026
Summary: We will not investigate Ms X’s complaint about how the Council dealt with concerns she raised to the Director of Children’s Services and the Monitoring Officer. This is because there is insufficient evidence of fault causing an injustice.