Decision search
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Gloucestershire County Council (24 019 756)
Statement Closed after initial enquiries Commercial and contracts 27-Mar-2025
Summary: We will not investigate Mrs X’s historic complaint about unpaid charges for care provision. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider this very late complaint now.
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London Borough of Newham (24 019 890)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because there is insufficient evidence of fault by the Council and because the complainant could have appealed to the tribunal.
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London Borough of Hillingdon (24 017 248)
Statement Closed after initial enquiries School transport 27-Mar-2025
Summary: We will not investigate this complaint about the school transport offered to Mrs X’s child. This is because it is reasonable for her to use the Council’s appeals process.
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Kirklees Metropolitan Borough Council (24 017 430)
Statement Closed after initial enquiries Antisocial behaviour 27-Mar-2025
Summary: We will not investigate Mr X’s complaint the Council failed to investigate his reports of nuisance caused by the smell of drug use by his neighbour. This is because there is insufficient evidence of fault.
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London Borough of Barnet (24 017 521)
Statement Upheld Noise 27-Mar-2025
Summary: We will not investigate this complaint about the Council’s failure to act on reports of noise nuisance. We are satisfied with the Council’s proposed actions on the matter. Also, we will not investigate a complaint about a failure to disclose personal data. It is reasonable to expect the complainant to contact the Information Commissioner’s Office on this point.
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Luton Borough Council (24 017 563)
Statement Closed after initial enquiries Housing benefit and council tax benefit 27-Mar-2025
Summary: We will not investigate this complaint about benefit and housing application matters. Some parts of the complaint are late without good enough reason to investigate them now. Mr X could reasonably have appealed some points to the relevant tribunal. Where Mr X did appeal to the tribunal, we have no power to consider the matter. There is not enough evidence of any outstanding tribunal appeal.
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North West Leicestershire District Council (24 017 596)
Statement Closed after initial enquiries Antisocial behaviour 27-Mar-2025
Summary: We will not investigate this complaint about how the Council handled Ms X’s reports of anti-social behaviour. This is because there is not enough evidence of fault by the Council, and investigation would not lead to a different outcome.
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Cannock Chase District Council (24 017 622)
Statement Closed after initial enquiries Allocations 27-Mar-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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South Holland District Council (24 017 640)
Statement Closed after initial enquiries Other 27-Mar-2025
Summary: We will not investigate this complaint about the Council's handling of a business rates account as it is unlikely we will find fault, or fault causing a significant injustice, by the Council.
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Liverpool City Council (24 017 660)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s consideration of his request for additional parking restrictions. There is insufficient evidence of fault and it is unlikely an investigation would achieve anything more.