Decision search
Your search has 57133 results
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Transport for London (25 019 899)
Statement Closed after initial enquiries Parking and other penalties 23-Apr-2026
Summary: We will not investigate this complaint about the actions of an enforcement agency acting on behalf of the Authority. There is no worthwhile outcome achievable by us investigating and for part of the complaint, Mr X’s claimed injustice is not significant enough to warrant our involvement.
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Walsall Metropolitan Borough Council (25 019 979)
Statement Closed after initial enquiries Planning applications 23-Apr-2026
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions. And we do not consider Ms X has suffered a significant personal injustice.
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Southend-on-Sea City Council (25 020 179)
Statement Upheld Homelessness 23-Apr-2026
Summary: Mr X complained about the Council’s handling of his homelessness application from Autumn 2025, and its failure to provide interim accommodation for him. We found fault by the Council for a five-week period where it should have provided such accommodation and some delay in its communication. There was no fault on other matters complained about. The Council will apologise and make a symbolic payment to acknowledge the impact its faults caused Mr X. It also agreed to carry out a service improvement.
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Westmorland and Furness Council (25 020 822)
Statement Closed after initial enquiries Highway adoption 23-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to not install a pedestrian crossing outside of a school. This is because there is not enough evidence of fault to warrant an investigation by the Ombudsman.
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Portsmouth City Council (25 021 075)
Statement Closed after initial enquiries Parking and other penalties 23-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to allow a dropped kerb to be installed close to her home. There is not enough evidence of fault in the Council’s decision-making, and we cannot achieve the outcome sought by Miss X.
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Melton Borough Council (25 021 292)
Statement Closed after initial enquiries Council tax support 23-Apr-2026
Summary: We will not investigate this complaint about Council Tax billing because the complaint is late and there is no good reason to exercise discretion to investigate it now.
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Royal Borough of Windsor and Maidenhead Council (25 021 527)
Statement Closed after initial enquiries Highway repair and maintenance 23-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s response to his request to remove an oil spillage on the road. This is because there is insufficient evidence of fault by the Council to warrant an investigation. Also, the matter complained about has not caused Mr X any significant personal injustice which is serious enough to warrant an investigation.
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Basingstoke & Deane Borough Council (25 018 599)
Statement Closed after initial enquiries Other 23-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a food hygiene inspection because there is not significant enough injustice to justify the Ombudsman’s involvement.
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Newcastle upon Tyne City Council (25 018 794)
Statement Closed after initial enquiries Direct payments 23-Apr-2026
Summary: We will not investigate Ms X’s complaint the way the Council handled its enquiries about her direct payments. This is because the complaint is late and there is no good reason to investigate it now.
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Rutland County Council (25 018 860)
Statement Closed after initial enquiries Other 23-Apr-2026
Summary: We will not investigate this complaint about Council tax arrears. This is because part of the complaint is late and it would have been reasonable for Ms X to complain to us sooner. Of the remaining elements, there is not enough evidence of fault to warrant out involvement.