Decision search
Your search has 52139 results
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Lincolnshire County Council (24 020 392)
Statement Closed after initial enquiries Looked after children 27-May-2025
Summary: We will not investigate this historical complaint about the Council placing Mr Y in a children’s home in the 1970s. We could not carry out a sound, fair and meaningful investigation given the time that has passed.
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Essex County Council (24 020 717)
Statement Closed after initial enquiries School transport 27-May-2025
Summary: We will not investigate this complaint about home to school transport for the complainant’s son. It is unlikely that an investigation by the Ombudsman would lead to a different outcome or give the complainant what she wants.
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London Borough of Waltham Forest (24 021 260)
Statement Upheld Charging 27-May-2025
Summary: We will not investigate Ms X’s complaint about a charge for her late husband’s care. This is because the Council has now refunded the charge and apologised to Ms X. Further investigation by us would achieve nothing more.
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City of Bradford Metropolitan District Council (24 021 484)
Statement Closed after initial enquiries Safeguarding 27-May-2025
Summary: We will not investigate this late complaint about the Council’s involvement in Mr Z’s social care. There is not a good reason for the delay in the matter being brought to us.
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Solihull Metropolitan Borough Council (24 021 649)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We will not investigate Mrs X’s complaint about her late mother Mrs Y’s respite stay in a care home part-funded by the Council. An investigation would not lead to a different outcome nor achieve a worthwhile outcome and we cannot achieve the outcome Mrs X seeks from her complaint.
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Isle of Wight Council (24 021 823)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We will not investigate Ms X’s complaint which stems from the Council’s proposals to close several schools. Ms X has raised concerns about the Council’s handling of her complaint, and we will not look at that as a standalone issue. The Office of the Schools Adjudicator is best placed to consider the decision the Council has now taken.
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Hertfordshire County Council (24 021 827)
Statement Closed after initial enquiries Special educational needs 27-May-2025
Summary: We will not investigate Mrs X’s complaint about how the Council managed the process of amending her child’s Education Health and Care Plan. This is because we could not add to the Council’s investigation or achieve a different outcome.
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London Borough of Haringey (24 021 835)
Statement Closed after initial enquiries Managing council tenancies 27-May-2025
Summary: We will not investigate this complaint about delays and lack of communication by the Council. The law prevents us from investigating the Council’s actions as a registered social housing provider.
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London Borough of Ealing (24 021 896)
Statement Closed after initial enquiries Special educational needs 27-May-2025
Summary: We will not investigate Mr X’s complaint about the Education, Health and Care Plan process. The complaint is late, and Mr X appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the complaint outside our jurisdiction.
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London Borough of Bexley (24 022 049)
Statement Closed after initial enquiries Planning applications 27-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a planning application. This is because there is not enough evidence of fault to warrant an investigation.