Decision search
Your search has 57130 results
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Cambridgeshire County Council (25 018 887)
Statement Closed after initial enquiries Child protection 26-Apr-2026
Summary: We will not investigate this complaint about the Council’s safeguarding actions in response to reports of child harm. The council has already examined Mr X’s complaint under the children’s statutory complaints procedure, and further investigation would not lead to a different outcome, so it is not warranted.
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Barnsley Metropolitan Borough Council (25 018 897)
Statement Closed after initial enquiries Special educational needs 26-Apr-2026
Summary: We will not investigate this complaint about the Council’s actions in respect of Mrs X’s child’s special educational needs. Matter before early September 2024 are late, and there is no good reason to exercise discretion to investigate them now. Matters after that date, when the Council issued an amended Education Health and Care Plan for the child, carried a right of appeal to the SEND Tribunal it would have been reasonable to use.
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Sefton Metropolitan Borough Council (25 018 901)
Statement Closed after initial enquiries Other 26-Apr-2026
Summary: We will not investigate Ms M’s complaint about the Council’s decision to invite a relative to a family group conference. There is no worthwhile outcome achievable.
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Statement Closed after initial enquiries Direct payments 26-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision about direct payments for Mr X. This is because the complaint is late and there is no good reason to look at it now.
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Northumberland County Council (25 019 080)
Statement Closed after initial enquiries Traffic management 26-Apr-2026
Summary: We will not investigate this complaint about a traffic flow survey the Council carried out to inform its decision-making on a planning application. There is no evidence of the Council’s actions causing Mrs X a significant injustice which would warrant our involvement.
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Shropshire Council (25 019 191)
Statement Closed after initial enquiries Highway repair and maintenance 26-Apr-2026
Summary: We will not investigate this complaint about highway adoption and maintenance. This is because there is not enough evidence of fault in the Council’s actions to warrant an investigation by the Ombudsman.
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Statement Closed after initial enquiries Charging 26-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s financial assessment and charges for his late relative, Mr Y’s care. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Barnet (25 019 427)
Statement Closed after initial enquiries Traffic management 26-Apr-2026
Summary: We will not investigate this complaint about parking restrictions. This is because further investigation would not lead to a different outcome.
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London Borough of Hounslow (25 022 122)
Statement Closed after initial enquiries Transport 26-Apr-2026
Summary: We will not investigate this complaint about Mrs X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.
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Southend-on-Sea City Council (25 022 261)
Statement Upheld Refuse and recycling 26-Apr-2026
Summary: The Council was not at fault for deciding Mrs X’s property was suitable for a new wheeled bin collection. It followed its process and considered information from Mrs X in reviewing its decision. The Council was at fault for the delay responding to Mrs X’s stage two review request. The Council has agreed to apologise to Mrs X.