Decision search
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Hinckley & Bosworth Borough Council (24 018 949)
Statement Closed after initial enquiries Councillor conduct and standards 28-Mar-2025
Summary: We will not investigate this complaint about standards committees because any injustice is not significant enough to justify our involvement and there is no worthwhile outcome achievable by our investigation.
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Solihull Metropolitan Borough Council (24 018 976)
Statement Closed after initial enquiries Child protection 28-Mar-2025
Summary: We will not investigate this complaint that the Council was at fault in the course of a child protection enquiry relating to the complainant’s children, and in its response to her subsequent complaint. Our intervention would add nothing significant to the response the complainant has already received and is not therefore warranted.
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Bristol City Council (24 018 982)
Statement Closed after initial enquiries Alternative provision 28-Mar-2025
Summary: We will not investigate this complaint that the Council failed to make appropriate alternative educational provision for the complainant’s daughter and failed to ensure the delivery of provision set out in her Education Health and Care Plan. Our intervention would not add anything significant to the outcome which has already been achieved and is not therefore warranted.
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London Borough of Barnet (24 019 023)
Statement Closed after initial enquiries Child protection 28-Mar-2025
Summary: We will not investigate this complaint about a Council employee. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no evidence of fault in how the Council has responded to Mr X’s complaint about a Council employee.
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Northumberland County Council (24 019 073)
Statement Closed after initial enquiries Assessment and care plan 28-Mar-2025
Summary: We will not investigate this complaint about poor care in a care home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant is not the most suitable representative to raise the complaint on behalf of the person living in the care home.
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Bolsover District Council (24 019 770)
Statement Closed after initial enquiries Other 28-Mar-2025
Summary: We will not investigate Mr X’s complaint about a payment he made which he said was unaccounted for in an automatic payment machine. We would not be able to reach a conclusion about what had happened and therefore there is no worthwhile outcome we could achieve.
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Lancashire County Council (24 019 858)
Statement Closed after initial enquiries Looked after children 28-Mar-2025
Summary: We will not investigate this complaint about the Council’s actions in seeking a renewed passport for the child looked after by Mrs X. As it is always necessary to ensure a person meets the passport and entry requirements for an overseas destination before booking a holiday, investigation would be unlikely to lead to a finding that fault by the Council caused the claimed injustice.
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Nottinghamshire County Council (24 017 122)
Statement Closed after initial enquiries Other 28-Mar-2025
Summary: We will not investigate Mr X’s complaint that he has been accused of being racist. This is because a further investigation by this office could not add to the responses already provided via the Council’s previous investigation of the matter.
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Leeds City Council (24 017 711)
Statement Closed after initial enquiries Allocations 28-Mar-2025
Summary: We will not investigate Mr X’s complaint. The law prevents us investigating whether a Council contractor filmed Mr X. There is insufficient evidence of fault in the Council’s handling of Mr X’s housing application. Mr X can ask the Council to review his application if he believes the application should have higher priority.
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West Sussex County Council (24 020 127)
Statement Closed after initial enquiries Other 28-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to allow Mr X to install an electrical supply underneath its footpath. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is unlikely we would find fault in the Council’s actions and in any case, we cannot achieve the outcome Mr X is seeking.