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  • Somerset Council (24 006 138)

    Statement Closed after initial enquiries Cemeteries and crematoria 11-Sep-2024

    Summary: We will not investigate Mr X’s complaint about the ownership of his late relative’s grave. There is insufficient evidence of fault to warrant an investigation and the Information Commissioner’s Office is better placed to consider a complaint about access to information.

  • Kingston Upon Hull City Council (24 006 194)

    Statement Closed after initial enquiries Homelessness 11-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decision on Mr X’s homeless application. It was reasonable for him to ask for a statutory review of the decision and the Council advised him of this right.

  • London Borough of Hackney (24 006 197)

    Statement Upheld Council tax 11-Sep-2024

    Summary: We will not investigate this complaint about Mr X’s council tax. The Council and Mr X share responsibility for Mr X accruing arrears. The Council’s actions are an adequate remedy.

  • Buckinghamshire Council (24 006 096)

    Statement Closed after initial enquiries Child protection 11-Sep-2024

    Summary: We will not investigate Mr X’s complaint. This is because there is no sign of fault in the Council’s decision not to accept his complaint because he does not have parental responsibility for the children involved.

  • Tameside Metropolitan Borough Council (24 006 094)

    Statement Closed after initial enquiries Highway adoption 11-Sep-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to adopt the road outside his property. The courts are better placed to consider this complaint.

  • Royal Borough of Kingston upon Thames (24 009 492)

    Statement Closed after initial enquiries Other 11-Sep-2024

    Summary: We will not investigate the Council’s responses to Mr X’s complaint about staff working with his family. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider matters in connection with reports used in court proceedings. And there is no evidence of a significant injustice arising from fault to warrant investigation in the remaining matters.

  • East Suffolk Council (24 008 450)

    Statement Closed after initial enquiries Refuse and recycling 11-Sep-2024

    Summary: We will not investigate this complaint about a missed garden waste collection because the Council has provided a fair response.

  • Birmingham City Council (24 008 526)

    Statement Closed after initial enquiries School admissions 11-Sep-2024

    Summary: We will not investigate Miss X’s complaint about a Council’s school admissions appeal panel’s decision as it is unlikely we would find fault.

  • Royal Borough of Windsor and Maidenhead Council (24 008 597)

    Statement Closed after initial enquiries Planning applications 11-Sep-2024

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice as a result of the alleged fault.

  • Castle Point Borough Council (24 008 819)

    Statement Closed after initial enquiries Councillor conduct and standards 11-Sep-2024

    Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.

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