Decision search
Your search has 51456 results
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London Borough of Haringey (24 009 219)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate this complaint about a leak from a Council owned property. This is because it does not meet the tests set out in our Assessment Code. We have no remit to consider complaints about the management of social housing.
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Southend-on-Sea City Council (24 006 676)
Statement Closed after initial enquiries Parking and other penalties 12-Sep-2024
Summary: We cannot investigate this complaint that Mr X did not receive notifications about a penalty charge notice. This is because Mr X took his case to court and so it is no longer within our remit. What happens next with Mr X’s PCN is a matter for the Traffic Penalty Tribunal, should Mr X decide not to pay it.
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Sunderland City Council (24 006 823)
Statement Closed after initial enquiries Child protection 12-Sep-2024
Summary: We will not investigate this complaint about the residence of children. Only a court can decide this matter and it would therefore be reasonable for Miss X’s family to use their right to go to court.
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Cheshire East Council (24 000 219)
Statement Closed after initial enquiries Child protection 12-Sep-2024
Summary: We cannot investigate this complaint about the Council’s responses to Mr X’s concerns about his children. The matters complained of are closely linked to matters concerning the residence and contact arrangements for children, which have been subject to court action. A legal bar prevents us investigating them.
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London Borough of Sutton (24 000 587)
Statement Closed after initial enquiries Allocations 12-Sep-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for Miss X to ask for a new review of her case when she submits new information requested by the Council.
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Wealden District Council (24 001 252)
Statement Closed after initial enquiries Noise 12-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to prosecute a business for failing to comply with an abatement notice served for noise nuisance. There is insufficient evidence of fault which would warrant an investigation.
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Hertfordshire County Council (24 001 466)
Statement Upheld Special educational needs 12-Sep-2024
Summary: There was fault by the Council in amending Y’s Education Health and Care Plan, issuing a decision to re-assess his needs, refusing to commission specialist assessments and a failure to ensure he received the therapies and equipment set out in his existing Plan. The Council will apologise, make payments to reflect lost provision and issue Y’s final Plan without further delay.
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Hertsmere Borough Council (24 001 606)
Statement Not upheld Enforcement 12-Sep-2024
Summary: X complained about the Council’s handling of a planning enforcement complaint that remains unresolved after several years. We did not continue our investigation now because the planning process is ongoing. X can come back to us again if they remain dissatisfied at the end of that process, or if there is evidence of unreasonable delay.
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Buckinghamshire Council (24 005 056)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate this complaint about an incident at Ms Y’s premises and the Council’s subsequent complaint-handling. The main substantive point complained of is late without good reason to investigate it now. It would be disproportionate to investigate the Council’s complaint-handling in isolation.
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Cheshire East Council (24 005 072)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate this complaint about an accusation of illegal waste tipping. There is not a significant enough injustice to Mr X to justify us investigating the incident with the officer. Mr X can reasonably take court action if he wants a decision about the alleged defamation. It would be disproportionate to investigate the Council’s complaint-handling in isolation.