Decision search
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Statement Closed after initial enquiries Enforcement 12-Sep-2024
Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control. This is because we are unlikely to find fault.
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Transport for London (24 007 709)
Statement Closed after initial enquiries Public transport 12-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the actions of a bus driver who she says caused her to fall and injure herself. This is because the injustice she claims lies in the injuries she suffered and it is for the courts to determine if Transport for London is liable and should pay her compensation.
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West Sussex County Council (24 006 233)
Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024
Summary: We will not investigate this complaint about the Council asking the complainant to cut back vegetation along his boundary. There is not enough evidence of fault causing him a significant injustice, it is reasonable to expect him to use the court remedies available to him, and we would not look at the complaints process on its own.
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Basildon Borough Council (24 006 278)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate this complaint about a Fixed Penalty Notice for littering. There is insufficient evidence of fault in the Council’s actions, and insufficient evidence any fault caused Mr X’s injustice.
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Lincolnshire County Council (24 006 015)
Statement Closed after initial enquiries Assessment and care plan 12-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council not providing him with the care and support he feels he needs. This is because there is insufficient evidence of fault.
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Liverpool City Council (24 009 861)
Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024
Summary: We will not investigate Mr X’s claim for damages to his car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.
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Bedford Borough Council (24 010 016)
Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024
Summary: We will not investigate this claim for a personal injury. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complaint to go to court.
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Nottinghamshire County Council (24 010 157)
Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024
Summary: We will not investigate Miss X’s concerns about the Council’s Road inspection/repair regime and her claim for damages to her car tyre. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.
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Statement Closed after initial enquiries Elections and electoral register 12-Sep-2024
Summary: We cannot investigate Miss X’s complaint about delays in the postal voting process for the 2024 general election. This is because the Returning Officer is responsible for the management of postal votes and their actions are not within our jurisdiction to investigate.
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Warrington Council (24 008 094)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate Mr X’s complaint that the Council wrongly recorded his name on his son’s birth certificate. This is because there is not enough evidence of fault by the Council or to show its actions caused the injustice Mr X claims.