Decision search
Your search has 52967 results
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Royal Borough of Kingston upon Thames (25 003 679)
Statement Closed after initial enquiries Other 10-Jul-2025
Summary: We will not investigate Mr X’s complaint relating to freedom of information matters. This is because the Information Commissioner’s Office is the body best placed to consider it.
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Durham County Council (25 003 687)
Statement Closed after initial enquiries Parking and other penalties 10-Jul-2025
Summary: We will not investigate this complaint about parking and other matters as the complainant is not caused a level of injustice that would justify our further involvement.
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London Borough of Hackney (25 003 815)
Statement Closed after initial enquiries Allocations 10-Jul-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Harlow District Council (25 004 825)
Statement Closed after initial enquiries Managing council tenancies 10-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council has refused approval for works he has done to his home. This is because the Council owns the freehold of the property and the complaint concerns its management of the property, which Mr X owns on a long lease. The law prevents us investigating such actions.
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Knightlow C Of E Primary School (25 005 796)
Statement Closed after initial enquiries School admissions 10-Jul-2025
Summary: We will not investigate Mr X’s complaint about the school’s admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.
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Castle Point Borough Council (25 006 034)
Statement Closed after initial enquiries Councillor conduct and standards 10-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Hampshire County Council (25 000 167)
Statement Closed after initial enquiries Charging 10-Jul-2025
Summary: We will not investigate this complaint about the way the Council informed Mrs D about charges her mother may have to pay for homecare. There is insufficient evidence of fault to warrant starting an investigation.
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Statement Upheld Assessment and care plan 10-Jul-2025
Summary: We will not investigate this complaint about assessment of adult social care needs. The Council has accepted failures in process and apologised for it. We are satisfied with this action and could not say these errors caused the NHS decision to stop arranging the person’s care.
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Shropshire Council (25 000 265)
Statement Closed after initial enquiries Assessment and care plan 10-Jul-2025
Summary: We will not investigate this complaint about adult social care and where the person should live. The court of protection is better placed to consider this complaint as can order where the person should live. There is not a worthwhile outcome the Ombudsman could achieve.
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Birmingham City Council (25 000 099)
Statement Closed after initial enquiries Homelessness 10-Jul-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled her request to continue living in a property her friend was leaving. This is because there is not enough evidence of fault.