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  • Staffordshire County Council (25 003 631)

    Statement Closed after initial enquiries Special educational needs 27-Aug-2025

    Summary: We will not investigate this complaint about alleged fault in the process of producing and issuing the complainant’s daughter’s Education Health and Care plan. It would be reasonable for the complainant to use his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) about the content of the Education Health and Care plan, and the substantive matters do not therefore fall to be investigated by the Ombudsman.

  • Somerset Council (25 003 713)

    Statement Closed after initial enquiries Trees 27-Aug-2025

    Summary: We will not investigate this complaint about the Council’s refusal to provide advice on how Ms X can deal with a Council owned tree which is growing on her boundary. She says the tree has damaged the existing fence and is preventing her from installing a new secure boundary fence. We have not seen enough evidence of fault in the Council’s actions. Also, we cannot require the Council to remove the tree or decide if the Council is liable for the damage to Ms X’s property and whether it is responsible for her being unable to secure her boundary.

  • Bath and North East Somerset Council (25 003 767)

    Statement Closed after initial enquiries Child protection 27-Aug-2025

    Summary: We will not investigate Mr X’s complaint the Council ignored his safeguarding concerns for his child. The matter is closely related to current court proceedings about the child’s safety and care arrangements. The existence of this court action creates a permanent and absolute legal bar that prevents us from investigating this matter further.

  • City of Bradford Metropolitan District Council (25 006 452)

    Statement Closed after initial enquiries Council tax 27-Aug-2025

    Summary: We cannot investigate this complaint about the rise in council tax. This is because it affects all or most of the people in the Council’s area.

  • Sevenoaks District Council (25 006 543)

    Statement Closed after initial enquiries Other 27-Aug-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice as a result of the alleged fault.

  • Broxtowe Borough Council (25 006 654)

    Statement Closed after initial enquiries Planning applications 27-Aug-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has the right to appeal to the Planning Inspector.

  • London Borough of Bromley (25 006 721)

    Statement Closed after initial enquiries Council tax 27-Aug-2025

    Summary: We will not investigate Mr X’s complaint about council tax liability because he has used his right of appeal to the Valuation Tribunal.

  • City of Bradford Metropolitan District Council (25 006 835)

    Statement Closed after initial enquiries Traffic management 27-Aug-2025

    Summary: We will not investigate this complaint about a clean air zone exemption because there is insufficient evidence of fault by the Council. In addition, the complainant could have appealed to the tribunal.

  • London Borough of Hounslow (25 007 219)

    Statement Closed after initial enquiries Parking and other penalties 27-Aug-2025

    Summary: We cannot investigate this complaint about a Penalty Charge Notice because the complainant appealed to the tribunal.

  • North East Lincolnshire Council (25 007 766)

    Statement Closed after initial enquiries Other 27-Aug-2025

    Summary: We will not investigate Mr X’s complaint that the Council was wrong to report him to the Police. There is not enough evidence of fault to justify an investigation. In relation to his complaint about data sharing, the Information Commissioner’s Office would be better placed to consider these matters.

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