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  • East Riding of Yorkshire Council (25 009 558)

    Statement Closed after initial enquiries Leisure and culture 03-Sep-2025

    Summary: We will not investigate this complaint about the Council’s response following an incident at a leisure centre. This is because there is no worthwhile outcome achievable by our investigation. We also cannot achieve the outcome Mrs X is seeking.

  • London Borough of Lambeth (25 009 814)

    Statement Closed after initial enquiries Parking and other penalties 03-Sep-2025

    Summary: We will not investigate this complaint about a parking penalty charge notice as the complainant had the right to appeal to a tribunal to challenge it.

  • London Borough of Barking & Dagenham (25 009 837)

    Statement Closed after initial enquiries Parking and other penalties 03-Sep-2025

    Summary: We will not investigate this complaint about a moving traffic penalty charge notice as it is reasonable to expect the complainant to have followed the statutory appeal process available to her to challenge it.

  • South Kesteven District Council (25 001 051)

    Statement Closed after initial enquiries Enforcement 03-Sep-2025

    Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.

  • London Borough of Harrow (25 001 880)

    Statement Closed after initial enquiries Other 03-Sep-2025

    Summary: We will not investigate this complaint about the Council’s decision to recover the costs of damage which it says was caused to temporary accommodation during Mrs X’s tenancy. It is not our role to determine the outcome of a claim for damages. The courts are better placed to decide legal disputes.

  • North Yorkshire Council (25 002 596)

    Statement Closed after initial enquiries Planning applications 03-Sep-2025

    Summary: We will not investigate this complaint about matters arising from the Council’s handling of a planning application. It would be reasonable for the complainant to use relevant rights of appeal and court remedies, and to take information complaints to the Information Commissioner who is better placed to consider them.

  • London Borough of Haringey (25 002 606)

    Statement Closed after initial enquiries Allocations 03-Sep-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.

  • Cornwall Council (25 002 613)

    Statement Closed after initial enquiries Special educational needs 03-Sep-2025

    Summary: We will not investigate this complaint about the Council’s consideration of Miss X’s direct payment request. The Council upheld her complaint and provided a suitable remedy. We cannot achieve the additional remedies Miss X is seeking. Therefore, it is unlikely our investigation would lead to a different outcome.

  • Hertfordshire County Council (25 010 111)

    Statement Closed after initial enquiries Highway repair and maintenance 03-Sep-2025

    Summary: We will not investigate Mr B’s complaint that his car was damaged by an overhanging tree branch. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

  • Salford City Council (25 010 399)

    Statement Closed after initial enquiries Parking and other penalties 03-Sep-2025

    Summary: We cannot investigate this complaint about a penalty charge notice as Mr X appealed to the Traffic Penalty Tribunal and this means this issue is no longer within our legal remit.

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