Decision search
Your search has 53601 results
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Tameside Metropolitan Borough Council (25 003 659)
Statement Closed after initial enquiries Charging 03-Sep-2025
Summary: We will not investigate Mr X’s complaint about charges for his father’s care. The Council has apologised for their billing errors. Further investigation by us would not lead to a different outcome.
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Adur District Council (25 003 663)
Statement Closed after initial enquiries Other 03-Sep-2025
Summary: We will not investigate Mr X’s complaint about alleged disability discrimination during the Council’s handling of his council tax complaint. There is insufficient outstanding injustice to warrant an investigation. If Mr X considers the Council has breached the Equality Act, this is better considered by a court.
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London Borough of Tower Hamlets (25 003 725)
Statement Closed after initial enquiries Council tax 03-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council assessed her liability for council tax because it is reasonable to expect her to appeal to the Valuation Tribunal.
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Tonbridge and Malling Borough Council (25 003 913)
Statement Closed after initial enquiries Councillor conduct and standards 03-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her Code of Conduct complaints. We have already considered and decided part of her complaint and there is insufficient evidence of fault in the Council’s actions to warrant an investigation.
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London Borough of Haringey (25 003 934)
Statement Closed after initial enquiries Other 03-Sep-2025
Summary: We will not investigate this complaint about the Council failing to take action to stop vehicles driving over the pavement to park in front of shops in the complainant’s area. It is reasonable to expect the complainant to use the alternative court remedy if she believes the Council is failing to properly maintain the pavement, and there is insufficient evidence of other fault causing the complainant a significant personal injustice, and we are unlikely to achieve a substantively different outcome.
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South Tyneside Metropolitan Borough Council (25 003 937)
Statement Closed after initial enquiries Council tax 03-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to consider Miss X’s reasonable adjustments before recovering her council tax debt. This is because the Council has already put things right with its complaint response. An investigation would be unlikely to provide a different outcome.
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London Borough of Hackney (25 003 991)
Statement Closed after initial enquiries Allocations 03-Sep-2025
Summary: We will not investigate this complaint about the Council’s rejection of Ms X’s application to the housing register. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Newham (25 004 173)
Statement Closed after initial enquiries Allocations 03-Sep-2025
Summary: We will not investigate this complaint about Ms X’s housing allocation band. Ms X’s complaint has been made late and there is no good reason to consider it now.
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London Borough of Harrow (25 004 304)
Statement Closed after initial enquiries Refuse and recycling 03-Sep-2025
Summary: We will not investigate Miss X’s complaint, brought by Ms Y, about the Council’s charges to Miss X for an unused garden waste service. There is not enough evidence of fault by the Council to justify us investigating.
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Coventry City Council (25 004 541)
Statement Closed after initial enquiries Special educational needs 03-Sep-2025
Summary: We will not investigate Dr Y’s complaint about the Council’s decision not to assess their child for an Education, Health and Care Plan. This Is because it is reasonable for Dr Y to use their right of appeal to a tribunal.