Decision search
Your search has 53601 results
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Wakefield City Council (25 004 912)
Statement Closed after initial enquiries Street furniture and lighting 02-Sep-2025
Summary: We will not investigate this complaint about the brightness of street lighting because it is late without good reason to exercise discretion to investigate it now.
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Gravesham Borough Council (25 004 952)
Statement Closed after initial enquiries Homelessness 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision the property it offered Ms X’s family was suitable and to end the main housing duty. It was reasonable for Ms X to use her statutory right of appeal to the county court. The court may now accept a late appeal.
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Kingston Upon Hull City Council (25 005 096)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Mr X’s concerns about the impact of his neighbour’s extension. This is because there is not enough evidence of fault to justify investigating.
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Runnymede Borough Council (25 005 381)
Statement Closed after initial enquiries Disabled facilities grants 02-Sep-2025
Summary: We will not investigate Mr X’s complaint about damage caused to his driveway during adaptation works. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide. We cannot decide a negligence claim.
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London Borough of Croydon (25 005 504)
Statement Closed after initial enquiries Disabled children 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse Mrs X’s application for a Blue Badge for her daughter. This is because there is insufficient evidence of fault by the Council.
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Alpenbest Limited (25 005 598)
Statement Closed after initial enquiries Domiciliary care 02-Sep-2025
Summary: We will not investigate this complaint about a carer allegedly urinating on Mr X’s relative’s grass and the Care Provider refusing to provide compensation. The small claims court is best placed to consider the claim for the cost of replacement grass.
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South Tyneside Metropolitan Borough Council (25 005 679)
Statement Closed after initial enquiries Assessment and care plan 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint in 2021/22. This is because the events complained about took place more than 12 months ago and it would have been reasonable for Mr X to bring this complaint to us at the time.
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Arun District Council (25 005 689)
Statement Upheld Council tax 02-Sep-2025
Summary: We will not investigate this complaint about the administration of a council tax account as the Council has provided a satisfactory remedy and we cannot achieve the outcome the complainant seeks.
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Oxfordshire County Council (25 002 995)
Statement Closed after initial enquiries Special educational needs 02-Sep-2025
Summary: We will not investigate Mr X’s complaint about travel training for his child, Y. The Council has agreed to re-start the training. It is unlikely an investigation by us would achieve anything more.
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East Sussex County Council (25 003 227)
Statement Upheld Charging 02-Sep-2025
Summary: We will not investigate Mrs X’s complaint, brought by Mrs Y, about how the Council delayed in assessing Mrs X’s care needs, miscalculated and delayed its payment of her 12-week property disregard, and the time taken to reply to her complaint. An investigation by us would not add to the Council’s investigation. There is no further outcome an investigation by us would achieve than those already provided or offered by the Council.