Decision search
Your search has 53601 results
-
East Sussex County Council (25 003 305)
Statement Closed after initial enquiries Assessment and care plan 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions in placing Mr X in a supported living property. There is not enough evidence of fault in the care provided to Mr X to warrant investigation by us.
-
South Hams District Council (25 003 329)
Statement Closed after initial enquiries Enforcement 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s failures to address Mrs X’s concerns about development at her neighbour’s property. We have seen no reason to investigate matters we have previously considered. In addition, the part of the complaint about the Council’s decision to grant planning permission for her neighbour’s replacement conservatory is made too late.
-
Leeds City Council (25 003 473)
Statement Upheld Special educational needs 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
-
Kirklees Metropolitan Borough Council (25 003 603)
Statement Closed after initial enquiries Councillor conduct and standards 09-Sep-2025
Summary: We will not investigate this complaint about the decision of the Council’s Monitoring Officer on a complaint against a councillor. There is insufficient evidence of fault in the way the decision was made, and it would not be a good use of our resources to investigate the subsequent corporate complaint process in isolation.
-
London Borough of Enfield (25 003 627)
Statement Closed after initial enquiries Council tax 09-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council’s pursuit of Council Tax arrears. It is reasonable to expect Miss X to appeal to the Valuation Tribunal any liability disagreement. It is unlikely we will achieve a significantly different remedy than the Council has provided for the recovery action it accepts it should not have taken.
-
Bedford Borough Council (25 003 628)
Statement Upheld Safeguarding 09-Sep-2025
Summary: We will not investigate this complaint because the Council accepted it was at fault and provided a proportionate remedy for the injustice caused when it responded to Mr B’s complaint about temporary accommodation it placed him in. Further investigation would not lead to a different outcome.
-
London Borough of Barnet (25 003 738)
Statement Closed after initial enquiries Special educational needs 09-Sep-2025
Summary: We will not investigate Ms X’s complaint about how the Council dealt with matters concerning her child’s Education Health and Care Plan. This is because an investigation by the Ombudsman would not add to the one carried out by the Council.
-
Norfolk County Council (25 003 747)
Statement Closed after initial enquiries Alternative provision 09-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council has failed in its duty to make alternative educational provision for her child. There is insufficient evidence of fault to warrant an investigation.
-
London Borough of Brent (25 003 851)
Statement Upheld Homelessness 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a call Mrs X made to the Council’s housing needs service out of hours and delay assessing her homelessness. The Council has already accepted fault and offered an appropriate remedy for delay assessing homelessness and responding to the complaint. It is unlikely investigation into the handling of the call would achieve anything further.
-
North Northamptonshire Council (25 004 063)
Statement Closed after initial enquiries Charging 09-Sep-2025
Summary: We will not investigate Mrs X’s complaint, brought on behalf of the late Mrs Y, about the Council’s decision to not disregard Mrs Y’s house when calculating her finances for care charging purposes. The complaint is late and there are no good reasons for us to investigate it now. Even if Mrs X’s complaint had not been late, we would not have investigated because there is not enough evidence of Council fault to have warranted an investigation.