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  • Durham County Council (25 005 997)

    Statement Closed after initial enquiries Other 09-Sep-2025

    Summary: We will not investigate this complaint about the Council’s enforcement against those who drive over footpaths and verges. This is because the complaint is late without good reason to exercise discretion to investigate it now and any injustice is not significant enough to justify our involvement.

  • London Borough of Barnet (25 005 998)

    Statement Closed after initial enquiries Parking and other penalties 09-Sep-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a penalty charge notice. This is because there is not enough evidence of fault by the Council.

  • Kent County Council (25 006 127)

    Statement Closed after initial enquiries Safeguarding 09-Sep-2025

    Summary: We will not investigate this complaint about how the Council handled Ms X’s complaints about a neighbour. This is because part of the complaint is late and because there is no worthwhile outcome achievable.

  • East Lindsey District Council (25 006 615)

    Statement Closed after initial enquiries Enforcement 09-Sep-2025

    Summary: We will not investigate Mr X’s complaint about lack of enforcement action on surface water drainage. This is because the complaint is late.

  • Dorset Council (25 006 751)

    Statement Upheld Special educational needs 09-Sep-2025

    Summary: We will not investigate Miss X’s complaint that the Council delayed responding to her following an annual review of her child’s Education, Health and Care Plan. This is because the Council has agreed to apologise for the delay and make a remedy payment to Miss X.

  • London Borough of Richmond upon Thames (25 007 890)

    Statement Closed after initial enquiries Other 09-Sep-2025

    Summary: We will not investigate this complaint that the Council is wrongly recovering a housing benefit overpayment from Miss X as that Miss X owed the money was decided by a tribunal on appeal. We no longer have any legal remit therefore, concerning this matter.

  • London Borough of Hounslow (25 008 532)

    Statement Closed after initial enquiries Parking and other penalties 09-Sep-2025

    Summary: We will not investigate this complaint about a moving traffic penalty charge notice as it is reasonable to expect the complainant to have used their appeal right to the independent tribunal.

  • Durham County Council (25 008 666)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Sep-2025

    Summary: We will not investigate this complaint about the Council’s decision not to pay Mr X a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Lambeth (25 009 534)

    Statement Closed after initial enquiries Planning applications 09-Sep-2025

    Summary: We will not investigate this complaint about Mr X’s complaint about a planning application refusal by the Council. This is because Mr X has an appeal right, and it would be reasonable for Mr X to use this appeal right to the Planning Inspectorate.

  • Wokingham Borough Council (25 009 796)

    Statement Closed after initial enquiries Planning applications 09-Sep-2025

    Summary: We will not investigate Mr X’s complaint that the Council’s planning decision is based on inaccurate information and not in line with law or council policy. This is because there is not enough evidence of fault to justify investigating.

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