Decision search
Your search has 52139 results
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South Norfolk District Council (24 023 016)
Statement Closed after initial enquiries Building control 27-May-2025
Summary: We will not investigate this complaint about events occurring more than ten years ago. The matters complained about are historic and we cannot achieve the outcome the complainant is seeking.
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Westmorland and Furness Council (24 023 383)
Statement Closed after initial enquiries Special educational needs 27-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of Mr Y’s Education, Health and Care Plan and its failure to arrange alternative provision between 2017 and March 2024. This is because the complaint is late. Ms X’s complaint about matters from March 2024 onwards is premature.
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Manchester City Council (24 023 466)
Statement Upheld Refuse and recycling 27-May-2025
Summary: We will not investigate this complaint about a missed bulky waste collection because the Council has agreed to make a refund.
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East Devon District Council (25 000 081)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We will not investigate this complaint about planning permission because there is a right of appeal to a Planning Inspector and the Council has remedied any alleged fault.
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Exeter City Council (25 000 151)
Statement Closed after initial enquiries Planning applications 27-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a retrospective planning application. This is because we are unlikely to find fault.
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Buckinghamshire Council (25 000 292)
Statement Upheld Council tax 27-May-2025
Summary: We will not investigate this complaint about the council tax empty homes premium. This is because the Council will invite the complainant to apply for discretionary financial support.
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London Borough of Hackney (25 000 477)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We cannot investigate this complaint about information shared during court proceedings. The law prevents us from investigating complaints about what happened in court.
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Walsall Metropolitan Borough Council (25 000 874)
Statement Closed after initial enquiries Trees 27-May-2025
Summary: We will not investigate Mrs C’s complaint about two Council trees next to her home. This is because it is reasonable for Mrs C to take the Council to court if needed about the damage to her property. An investigation solely into nuisance caused by leaf fall is not justified.
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Suffolk County Council (25 001 625)
Statement Upheld Special educational needs 27-May-2025
Summary: We upheld Mrs X’s complaint about delays in the Education, Health and Care needs assessment process because the Council upheld the complaint and apologised. We cannot investigate Mrs X’s complaint about an Educational Psychology report because Mrs X appealed to a Tribunal.
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Cambridge City Council (25 002 520)
Statement Closed after initial enquiries Councillor conduct and standards 27-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.