Decision search
Your search has 52139 results
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West Suffolk Council (24 022 096)
Statement Closed after initial enquiries Allocations 27-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Guildford Borough Council (24 022 109)
Statement Closed after initial enquiries Allocations 27-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application and the management of a council tenancy. There is insufficient evidence of fault in the assessment of the application. We cannot investigate the complaint about the management of housing by social housing landlords.
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Thanet District Council (24 022 299)
Statement Closed after initial enquiries Planning applications 27-May-2025
Summary: We will not investigate this complaint about the process the Council followed before granting planning permission for the complainant’s neighbour's extension. There is not enough evidence of fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking.
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Lancaster City Council (24 022 353)
Statement Closed after initial enquiries Enforcement 27-May-2025
Summary: We will not investigate Mr X’s complaint about the Council failing to deal with dilapidated properties in part of a town in its area and it not responding to a Councillor’s concerns about the matter over two years ago. There is insufficient significant personal injustice to Mr X caused by the matters complained of to warrant us investigating. Investigation of the Council’s handling of the Councillor’s correspondence would not achieve a worthwhile outcome. We do not investigate councils’ complaint handling where we are not investigating the core issue giving rise to the complaint.
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Statement Closed after initial enquiries Assessment and care plan 27-May-2025
Summary: We will not investigate Mr X’s complaint about care charges for his late partner. The complaint is late and there are no good reasons to exercise discretion to investigate it now.
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Statement Closed after initial enquiries Looked after children 27-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in applying to discharge a care order for her children. We could not add to the Council’s investigation and responses under all three stages of the statutory complaints process.
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London Borough of Ealing (24 022 483)
Statement Closed after initial enquiries Homelessness 27-May-2025
Summary: We will use our discretion not to investigate this complaint about the complainant’s housing situation because she could have used her appeal rights and could now make new applications.
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Buckinghamshire Council (24 022 551)
Statement Closed after initial enquiries Planning applications 27-May-2025
Summary: We will not investigate this complaint about the way the Council granted planning permission. This is because we do not consider Mr X has suffered a significant personal injustice to warrant our involvement.
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Stratford-on-Avon District Council (24 022 617)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We will not investigate Mr X’s complaint about the increase in business rates on his property. This is because we have not seen enough evidence of fault to justify an investigation.
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Liverpool City Council (24 022 835)
Statement Upheld Council tax support 27-May-2025
Summary: We will not investigate this complaint about the Council’s decision not to make an ex-gratia payment after it made an error in calculating the complainant’s council tax support. This is because the Council has already provided a satisfactory remedy.