Decision search
Your search has 57387 results
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West Sussex County Council (25 031 582)
Statement Closed after initial enquiries Trees 14-Apr-2026
Summary: We will not investigate Mrs B’s complaint that her property is being damaged by a Council-owned tree. This is because it is reasonable for Mrs B to pursue this matter at court if needed.
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London Borough of Tower Hamlets (25 031 709)
Statement Closed after initial enquiries Parking and other penalties 14-Apr-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice. It is reasonable to expect Mr X to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.
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London Borough of Haringey (25 031 757)
Statement Closed after initial enquiries Parking and other penalties 14-Apr-2026
Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice. This is because he used his right to challenge the Council’s escalation of the case with the Traffic Enforcement Centre.
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Cheshire East Council (25 031 984)
Statement Closed after initial enquiries Highway repair and maintenance 14-Apr-2026
Summary: We will not investigate Miss B’s complaint that her vehicle was damaged by a large road defect. This is because it is reasonable for Miss B to take the Council to court.
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Surrey County Council (25 018 167)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We will not investigate this complaint about the Council holding an education review too early. It would be reasonable for
Miss X to use her right to appeal at tribunal if she is unhappy with the result. -
Cornwall Partnership NHS Foundation Trust (25 022 325a)
Statement Closed after initial enquiries Mental health services 14-Apr-2026
Summary: Ms X complains about the lack of support provided to her late sister to meet her mental health needs. Ms X says her sister would not have taken her own life had she been provided with proper support. We will not investigate this complaint as there is an inquest pending and an investigation may interfere with the inquest.
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NHS Cornwall and Isles of Scilly ICB (25 022 325b)
Statement Closed after initial enquiries Mental health services 14-Apr-2026
Summary: Ms X complains about the lack of support provided to her late sister to meet her mental health needs. Ms X says her sister would not have taken her own life had she been provided with proper support. We will not investigate this complaint as there is an inquest pending and an investigation may interfere with the inquest.
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London Borough of Havering (25 022 680)
Statement Upheld Other 14-Apr-2026
Summary: We will not investigate this complaint about children services’ actions and its complaint handling. This is because the Council has not yet completed all three stages of the statutory children’s complaint procedure, and it would be reasonable to allow it to do so. Nor will we investigate the delays in the Council’s handling of the complaint. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Havering (25 023 661)
Statement Upheld Child protection 14-Apr-2026
Summary: We have upheld Mr X’s complaint about delay at stage 2 of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Havant Borough Council (25 023 870)
Statement Closed after initial enquiries Trees 14-Apr-2026
Summary: We will not investigate Mrs X’s complaint about how the Council responded to her concerns in relation to trees overhanging her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.