Decision search
Your search has 54124 results
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Oxford City Council (25 003 720)
Statement Closed after initial enquiries Disabled facilities grants 24-Sep-2025
Summary: We will not investigate Mr X’s complaint the Council will not financially compensate him after adaptations it completed to his bathroom caused a leak. As the Council has not accepted liability for the damage, the court is the appropriate body to resolve the dispute.
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Wakefield City Council (25 003 865)
Statement Closed after initial enquiries Health and safety 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s health and safety concerns at the workplace. There is insufficient evidence of fault which would warrant an investigation
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Nottinghamshire County Council (25 004 043)
Statement Closed after initial enquiries Child protection 24-Sep-2025
Summary: We cannot investigate X’s complaint about the conduct of Court care proceedings. We cannot achieve the aim X wishes of the return of their child to their care. And we will not investigate the Council’s decision to change a looked after child’s school without X’s consent as it is unlikely we would find fault.
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Buckinghamshire Council (25 004 527)
Statement Upheld Special educational needs 24-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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City of Bradford Metropolitan District Council (25 006 530)
Statement Closed after initial enquiries Other 24-Sep-2025
Summary: We will not investigate Ms X’s complaint about a planning application. It is reasonable for Ms X to have used her right of appeal to the Planning Inspector.
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London Borough of Ealing (25 006 628)
Statement Closed after initial enquiries Refuse and recycling 24-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council overcharging him for depositing his household waste at its recycling centre. This is because there is insufficient evidence of fault and we could not add anything more to the Council’s investigation.
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London Borough of Lambeth (25 006 822)
Statement Closed after initial enquiries Refuse and recycling 24-Sep-2025
Summary: We will not investigate Mr X’s complaint about bin issues. This is because the Council has already taken suitable action in response to Mr X’s complaint and so it does not warrant a further investigation by this office. There is nothing further we would add or recommend.
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Hertfordshire County Council (25 006 888)
Statement Closed after initial enquiries Drainage 24-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s delay in completing an investigation report in relation to a flooding incident in her home. This is because the matter Ms X complains of is more 12 months old. There are no good reasons why she did not complain sooner.
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Basingstoke & Deane Borough Council (25 007 146)
Statement Closed after initial enquiries Enforcement 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement matter and a planning application at a site near to the complainant’s home. The alleged faults in the handling of the planning application have not caused a significant injustice, and we are satisfied with the action the Council has taken in response to the breach of planning control.
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London Borough of Bexley (25 007 297)
Statement Closed after initial enquiries Parking and other penalties 24-Sep-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice because Mr X has used his right of appeal to London Tribunals. We will not investigate his concerns about the Council’s failure to accept the Tribunal’s decision as there is not enough evidence of fault and the issue does not cause him significant injustice.