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  • East Suffolk Council (24 020 871)

    Statement Closed after initial enquiries Planning applications 18-May-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

  • Northumberland County Council (24 020 878)

    Statement Closed after initial enquiries Disabled facilities grants 18-May-2025

    Summary: We will not investigate Mrs X’s complaint about the quality of works funded by a disabled facilities grant. This is because the complaint is late and there are no good reasons to exercise our discretion and investigate.

  • Leeds City Council (24 020 943)

    Statement Closed after initial enquiries Other 18-May-2025

    Summary: We will not investigate Mrs X’s complaint about the Council not taking responsibility for its vermin trap hurting a hedgehog and that it has committed a wildlife law offence. There is not enough evidence of Council fault to warrant us investigating. The police and courts are the bodies better placed to consider the legal offence allegation. There is not enough significant personal injustice caused to Mrs X by the matters complained of to justify us investigating.

  • London Borough of Newham (24 021 008)

    Statement Closed after initial enquiries Other 18-May-2025

    Summary: We will not investigate this complaint about the Council’s advice to a potentially homeless tenant who is occupying Mr X’s private rented accommodation. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Hounslow (24 021 016)

    Statement Closed after initial enquiries Homelessness 18-May-2025

    Summary: We will not investigate this complaint about the suitability of accommodation the Council offered to relieve Mrs X’s homelessness. Mrs X could reasonably have used her court appeal right.

  • Transport for London (24 021 196)

    Statement Closed after initial enquiries Parking and other penalties 18-May-2025

    Summary: We will not investigate Mr X’s complaint about Transport for London’s handling of his representations against a penalty charge notice. This is because there is not enough evidence of fault to warrant an investigation.

  • Sandwell Metropolitan Borough Council (24 021 240)

    Statement Closed after initial enquiries Allocations 18-May-2025

    Summary: We will not investigate this complaint about the complainant’s priority on the housing register and disrepair in his home. This is because there is insufficient evidence of fault causing injustice and because we cannot investigate complaints of disrepair when the landlord is a council.

  • Leicester City Council (24 022 401)

    Statement Closed after initial enquiries Other 18-May-2025

    Summary: We cannot investigate this complaint that Miss X was unfairly removed from a college course. This is because the law prevents us from investigating complaints about what happens in schools.

  • London Borough of Bexley (24 022 485)

    Statement Closed after initial enquiries Parking and other penalties 18-May-2025

    Summary: We will not investigate this complaint about a dropped kerb because there is insufficient evidence of fault by the Council and because part of the complaint is late.

  • Staffordshire County Council (24 022 852)

    Statement Closed after initial enquiries Other 18-May-2025

    Summary: We cannot investigate this complaint about the actions of the Council’s children’s services during private court proceedings. The law prevents us from investigating what happened in court.

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