Decision search
Your search has 55414 results
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Essex County Council (25 013 913)
Statement Upheld Special educational needs 15-Jan-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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London Borough of Lewisham (25 013 966)
Statement Closed after initial enquiries Other 15-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a disabled person’s freedom pass. This is because it is reasonable to expect Mr X to use the relevant appeal process as set out in the Council’s response to his complaint.
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Cherwell District Council (25 014 112)
Statement Closed after initial enquiries Enforcement 15-Jan-2026
Summary: We will not investigate Ms X’s complaint about how the Council handled her concerns about a neighbour’s aerial. This is because there is insufficient evidence of fault.
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Essex County Council (25 014 826)
Statement Upheld Special educational needs 15-Jan-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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King's Lynn & West Norfolk Council (25 014 827)
Statement Closed after initial enquiries Allocations 15-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision on Mr X’s application for housing as it is unlikely we will find fault by it.
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Cheshire East Council (25 014 873)
Statement Closed after initial enquiries Fostering 15-Jan-2026
Summary: We cannot investigate Miss X’s complaint about the information the Council provided to the court and the actions of the social workers involved with her case. The issues raised relate to what happened in court. It is unlikely we could add to the Council’s response in relation to the remaining issue complained about.
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Horsham District Council (25 016 055)
Statement Closed after initial enquiries Planning applications 15-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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Liverpool City Council (25 016 631)
Statement Closed after initial enquiries Child protection 15-Jan-2026
Summary: We will not investigate part of Miss X’s complaint about the Council’s child protection action relating to her when she was a child in the 1990s because the tests in our Assessment Code are not met. We will not investigate her complaint about data handling because the Information Commissioner’s Office is better placed to consider the matter.
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Wiltshire Council (25 017 383)
Statement Closed after initial enquiries Councillor conduct and standards 15-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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North Yorkshire Council (25 019 079)
Statement Closed after initial enquiries School transport 15-Jan-2026
Summary: We will not investigate this complaint about the Council refusing free home-to-school transport. We are unlikely to find fault in the Council’s decision making.