Decision search
Your search has 50691 results
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Care UK Community Partnerships Limited (24 009 961)
Statement Closed after initial enquiries Residential care 08-Oct-2024
Summary: We will not investigate Mr X’s complaint about a Care Provider because it is better dealt with by the Information Commissioner’s Office.
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London Borough of Hounslow (24 011 931)
Statement Closed after initial enquiries Leisure and culture 08-Oct-2024
Summary: We will not investigate Mr B’s complaint about the Council replacing benches in a public space. This is because the alleged fault has not caused Mr B a significant injustice.
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Charnwood Borough Council (24 011 939)
Statement Closed after initial enquiries Council tax 08-Oct-2024
Summary: We will not investigate this complaint about council tax banding. This is because we cannot investigate the banding decision made by the Valuation Office Agency and the Council is not at fault for using the band decided by the Valuation Office Agency.
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Rotherham Metropolitan Borough Council (24 007 487)
Statement Closed after initial enquiries Council tax 08-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for council tax reduction. This is because the complaint is outside the Ombudsman’s jurisdiction as it was reasonable for Mrs X to use her right of appeal.
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Derbyshire County Council (24 007 496)
Statement Closed after initial enquiries Other 08-Oct-2024
Summary: We cannot investigate this complaint about the actions of social workers and a local safeguarding process. The matters complained of are closely linked to a court process and either were or could reasonably have been raised in court. A permanent legal bar prevents us investigating them.
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London Borough of Wandsworth (24 007 651)
Statement Closed after initial enquiries Allocations 08-Oct-2024
Summary: We will not investigate this complaint. There was no fault in the Council giving Miss X’s housing application Band D priority.
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Coventry City Council (24 007 712)
Statement Closed after initial enquiries Child protection 08-Oct-2024
Summary: We will not investigate this complaint about child protection failings by the Council as doing so would be unlikely to lead to different or better outcome for Mr X, or to any worthwhile outcome in terms of Council practice.
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Mansfield District Council (24 007 729)
Statement Closed after initial enquiries Homelessness 08-Oct-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Birmingham City Council (24 007 774)
Statement Closed after initial enquiries Other 08-Oct-2024
Summary: We will not investigate Mrs X’s complaints about the accuracy of the Council’s internal correspondence or its use of language regarding service users. This is because the Council has already apologised to Mrs X and sent reminders to its staff about documenting meetings accurately and its use of language. Therefore, an investigation by the Ombudsman is unlikely to achieve any additional outcome. We also cannot achieve Mrs X’s desired outcome to discipline staff as the law says we cannot investigate personnel matters.
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London Borough of Barnet (24 007 794)
Statement Closed after initial enquiries Council tax 08-Oct-2024
Summary: We will not investigate this complaint about the Council providing incorrect information about the complainant receiving a refund of his council tax. This is because there is insufficient evidence of the complainant being caused a significant enough injustice to warrant an investigation. The complainant also complains the Council took him to court for non-payment of his council tax. We have no legal jurisdiction to investigate a complaint about the start of court action.