Decision search
Your search has 50691 results
-
London Borough of Merton (24 006 969)
Statement Closed after initial enquiries Highway repair and maintenance 08-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Councils response to his concerns about footway repair works. It is unlikely further investigation would lead to a different outcome and any injustice there may have been to Mr X is not significant enough to justify an investigation.
-
Kent County Council (24 010 352)
Statement Closed after initial enquiries Child protection 08-Oct-2024
Summary: We will not investigate this complaint about the Council’s children’s services. Legal proceedings are ongoing, and we cannot investigate matters considered in court.
-
Surrey County Council (24 010 575)
Statement Closed after initial enquiries Councillor conduct and standards 08-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
-
Essex County Council (24 010 849)
Statement Upheld Special educational needs 08-Oct-2024
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
Essex County Council (24 011 064)
Statement Upheld Special educational needs 08-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Transport for London (24 009 501)
Statement Closed after initial enquiries Other 08-Oct-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s handling of his claim for compensation for damage to his property caused by a falling tree. This is because it would be reasonable for Mr X to take the matter to court.
-
East Sussex County Council (24 009 573)
Statement Closed after initial enquiries Refuse and recycling 08-Oct-2024
Summary: We will not investigate Mr X’s complaint that a bicycle he bought from a household waste recycling centre shop was not fit for purpose. This is because the injustice he claims is not significant enough to warrant investigation and if Mr X believes he is entitled to a refund it would be reasonable for him to take the matter to court.
-
North Northamptonshire Council (24 009 860)
Statement Closed after initial enquiries Elections and electoral register 08-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with information held on its Electoral Register about Ms X’s son. The Council has admitted fault and apologised. This is suitable to remedy the injustice Ms X experienced. Therefore, further investigation would achieve nothing more.
-
City of Bradford Metropolitan District Council (24 009 879)
Statement Closed after initial enquiries Traffic management 08-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to award a grant to upgrade a non-compliant vehicle in relation to the Clean Air Zone. This is because there is insufficient evidence of fault by the Council.
-
Surrey County Council (24 009 882)
Statement Closed after initial enquiries Special educational needs 08-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her son’s education. This is because it is reasonable for Miss X to use her right of appeal.