Decision search
Your search has 49843 results
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London Borough of Tower Hamlets (24 009 556)
Statement Closed after initial enquiries Allocations 19-Nov-2024
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing application. This is because there is insufficient evidence of fault. In addition, an investigation would not lead to any worthwhile outcomes.
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Manchester City Council (24 009 855)
Statement Closed after initial enquiries Other 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to fly-tipping close to Mr X’s home. This is because there is not enough evidence of fault by the Council.
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Hertfordshire County Council (24 010 017)
Statement Closed after initial enquiries Special educational needs 19-Nov-2024
Summary: We will not investigate Mr X’s complaint that the Council failed to put in place suitable full-time education for his son Y between December 2022 and April 2024. This is because the Council considers Y’s school suitable to meet his special educational needs and his non-attendance at school is a consequence of its decisions firstly to refuse to carry out an assessment of his needs and then to name the school in his Education, Health and Care Plan.
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Hertfordshire County Council (24 010 050)
Statement Closed after initial enquiries Special educational needs 19-Nov-2024
Summary: We will not investigate this complaint about the alleged failure of the Council to include the agreed provision in Mrs X’s child’s Education Health and Care Plan. Only the Special Educational Needs and Disability Tribunal can decide what provision should be included when this is in dispute, so it would be reasonable for Mrs X to use her right of appeal.
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Shropshire Council (24 010 155)
Statement Closed after initial enquiries Domiciliary care 19-Nov-2024
Summary: We will not investigate Mrs X’s complaint about a period of Council-commissioned domiciliary care her late mother Mrs Y received shortly before her death, and about the Council’s complaint responses. There is insufficient personal injustice caused to Mrs X or the family by the matters complained of to warrant us investigating. An investigation by us would not add to the Council’s investigation, achieve a different outcome, nor achieve a worthwhile outcome. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
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Staffordshire County Council (24 010 193)
Statement Closed after initial enquiries Special educational needs 19-Nov-2024
Summary: We cannot investigate some of Miss X’s complaint about the Education, Health and Care process regarding her child because she appealed to a Tribunal. We will not investigate some of Miss X’s complaint because she had a right to appeal to a Tribunal. There is no worthwhile outcome achievable through an investigation into the remaining issues.
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London Borough of Croydon (24 009 688)
Statement Closed after initial enquiries Other 19-Nov-2024
Summary: We will not investigate Ms X’s complaint about a data breach by the Council because the Information Commissioner’s Office is better placed to deal with that complaint. We will not investigate the complaint about the steps the Council took after the data breach was identified because we could not add to the Council’s investigation.
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London Borough of Islington (24 009 815)
Statement Closed after initial enquiries Homelessness 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s failure to process a management transfer application. We cannot investigate complaints about the actions of a social housing landlord.
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Statement Closed after initial enquiries Planning applications 19-Nov-2024
Summary: We will not investigate this complaint about how the Council has dealt with the complainant’s planning applications. This is because parts of the complaint are late. The complainant also has a right to appeal to the Planning Inspector.
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Leeds City Council (24 012 767)
Statement Closed after initial enquiries Planning applications 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of a neighbour’s planning application. There is not enough evidence of fault in the actions of the Council to warrant our further involvement.