Decision search
Your search has 49843 results
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Hampshire County Council (24 009 542)
Statement Closed after initial enquiries Fostering 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s fostering application process. It is unlikely we would find enough significant Council fault to warrant further investigation.
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London Borough of Tower Hamlets (24 009 641)
Statement Closed after initial enquiries Allocations 20-Nov-2024
Summary: We will not investigate Ms X’s complaint about her housing register priority award and the Council’s handling of her re-housing application. There is insufficient evidence of fault in her priority band award and an investigation would be unlikely to achieve anything more.
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London Borough of Sutton (24 009 756)
Statement Closed after initial enquiries Homelessness 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to evict Miss X from temporary accommodation. Miss X could reasonably have used her right to go to court.
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West Lindsey District Council (24 009 246)
Statement Closed after initial enquiries Planning applications 20-Nov-2024
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and here are no good reasons to exercise our discretion to investigate it.
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Central Bedfordshire Council (24 011 146)
Statement Closed after initial enquiries Homelessness 20-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to end its relief duty towards Mr X. It was reasonable for Mr X to use his right of appeal to the county court.
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Mansfield District Council (24 011 274)
Statement Closed after initial enquiries Enforcement 20-Nov-2024
Summary: We will not investigate this complaint about the Council granting retrospective planning permission for a building next to the complainant’s home. There is not enough evidence of fault, and we will not look at any concerns about the associated complaints process in isolation.
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Surrey County Council (24 011 355)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s failure to repair a road sign. This is because the issue does not cause him significant injustice and we cannot investigate the alleged waste of public funds as the law bars us from considering complaints about matters which affect ‘all or most’ of the people in a council’s area.
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Birmingham City Council (24 011 469)
Statement Closed after initial enquiries Allocations 20-Nov-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there were review rights the complainant could have used. In addition, the Council has offered a remedy for an error that occurred.
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Transport for London (24 011 483)
Statement Closed after initial enquiries Other 20-Nov-2024
Summary: We will not investigate this complaint about the Authority’s staff because the courts and insurers are better placed to consider the complaint.
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Kent County Council (24 010 676)
Statement Upheld Special educational needs 20-Nov-2024
Summary: Ms D complained the Council failed to resolve her son’s direct payments package by the agreed deadline following a previous complaint she made to us. The Council was at fault for failing to act on our recommendation by the agreed deadline. The Council has agreed to our recommendations to address the further injustice caused to Ms D and her son.