Decision search
Your search has 54156 results
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Liverpool City Council (25 006 389)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Durham County Council (25 006 506)
Statement Closed after initial enquiries Planning applications 17-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault.
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Leicestershire County Council (25 007 519)
Statement Closed after initial enquiries Safeguarding 17-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of safeguarding concerns she raised about one of her mother’s carers. This is because there is insufficient evidence of fault.
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London Borough of Haringey (25 007 791)
Statement Closed after initial enquiries Other 17-Jul-2025
Summary: We will not investigate Mr B’s complaint about a Fixed Penalty Notice for an alleged fly tipping offence. This is because the courts are in the best position to decide the matter.
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Leicester City Council (25 007 798)
Statement Closed after initial enquiries Other 17-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council responded to his subject access request, because complaints about data matters are best considered by the Information Commissioner’s Office.
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London Borough of Hammersmith & Fulham (25 007 845)
Statement Closed after initial enquiries Managing council tenancies 17-Jul-2025
Summary: We cannot investigate Mr B’s complaint about the Council failing to maintain and repair a boundary wall at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.
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Mid Suffolk District Council (24 020 508)
Statement Closed after initial enquiries Planning applications 16-Jul-2025
Summary: We will not investigate Mrs X’s complaint that the Council gave her incorrect advice about a grant of planning permission because the complaint is late without good reason to investigate it now. We will not investigate Mrs X’s complaint about the handling of her most recent planning application because it would have been reasonable for Mrs X to have used her right to appeal.
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London Borough of Hounslow (25 001 420)
Statement Upheld Fostering 16-Jul-2025
Summary: We will not investigate this complaint about the Council taking too long to secure a passport for Mr X’s foster child. There is not enough evidence of fault or injustice to Mr X in the way the Council dealt with his complaint, or the way it responded to the recommendations made by a final stage panel, to warrant investigation by us.
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North Northamptonshire Council (24 019 678)
Statement Closed after initial enquiries Assessment and care plan 16-Jul-2025
Summary: We will not investigate this complaint about the Council’s alleged failure to provide Mr Y’s care. We could not achieve a meaningful outcome by investigating the matter further.
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London Borough of Barnet (24 011 200)
Statement Upheld Special educational needs 16-Jul-2025
Summary: Mrs X complained that the Council delayed its decision-making about her daughter’s special educational needs support and then failed to properly deliver that support. We have found that the Council was at fault. It caused delays, did not provide all the therapy Mrs X’s daughter needed, and did not handle Mrs X’s complaints properly. The Council has agreed to remedy their injustice, including their distress. It will also take steps to improve its service.