Benefits and tax


Recent reports in this category are shown below:

  • Sheffield City Council (25 028 227)

    Statement Closed after initial enquiries Council tax 15-Sep-2026

    Summary: We will not investigate this complaint about the Council's decision to recover council tax arrears through an Attachment of Earnings Order. This is because further investigation is unlikely to find evidence of fault in the Council's actions.

  • London Borough of Bromley (25 029 297)

    Statement Closed after initial enquiries Council tax 15-Sep-2026

    Summary: We will not investigate this complaint about council tax liability and recovery. Part of the complaint is late, and we cannot investigate the matters that Ms X has appealed. There is not enough evidence of fault by the Council regarding recent recovery and a credit transfer.

  • Ashford Borough Council (25 029 412)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Sep-2026

    Summary: We will not investigate this complaint about how the Council paid a Discretionary Housing Payment and its communication with Ms X. This is because there is not enough evidence of fault by the Council to warrant investigation.

  • Vale Of White Horse District Council (25 031 000)

    Statement Closed after initial enquiries Council tax 15-Sep-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax. This is because it is reasonable for him to appeal to the Valuation Tribunal.

  • Bournemouth, Christchurch and Poole Council (25 031 006)

    Statement Upheld Council tax 15-Sep-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax. This is because the Council has provided a proportionate remedy through its complaints procedure. Further investigation by us would not lead to a different outcome.

  • North Somerset Council (26 009 290)

    Statement Closed after initial enquiries Council tax 15-Sep-2026

    Summary: We will not investigate this complaint about notification of a Council tax premium because there is insufficient evidence of fault by the Council.

  • London Borough of Southwark (26 016 630)

    Statement Closed after initial enquiries Council tax 15-Sep-2026

    Summary: We will not investigate this complaint about council tax liability because there is a right of appeal to the Valuation Tribunal. 

  • Royal Borough of Kensington & Chelsea (25 027 134)

    Statement Closed after initial enquiries Other 14-Sep-2026

    Summary: We will not investigate Mr X’s complaint about how the Council handled his planning application and business rates account. Parts of the complaint are late and there is insufficient evidence of fault in the remaining matters.

  • Kirklees Metropolitan Borough Council (25 029 295)

    Statement Upheld Council tax 14-Sep-2026

    Summary: We will not investigate this complaint about council tax handling. This is because the Council has already provided a suitable remedy and there no outstanding significant injustice to justify our involvement.

  • City of Bradford Metropolitan District Council (25 029 319)

    Statement Closed after initial enquiries Local welfare payments 14-Sep-2026

    Summary: We will not investigate this complaint about a claim for a Discretionary Housing Payment. This is because there is not enough evidence of fault by the Council to warrant investigation.

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