Reigate & Banstead Borough Council (25 016 899)

Statement Not upheld Council tax 04-Aug-2026

Summary: We have not found fault in the Council’s handling of Mr X’s council tax arrears, the enforcement fees, the repayment arrangement, or his vulnerability and affordability.

Thurrock Council (25 021 360)

Statement Closed after initial enquiries Council tax 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s failure to give Mr X suitable time to pay his council tax arrears before referring his account to enforcement nor the Council’s failure to respond to the complaint Mr X made about this. This is because an investigation would be unlikely to find fault with the Council’s actions.

Royal Borough of Kingston upon Thames (25 026 126)

Statement Closed after initial enquiries Council tax support 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse a discretionary council tax support application. It was reasonable for Ms X to appeal to the valuation tribunal, and the remaining injustice is not significant enough to warrant investigation. There is not enough evidence of fault in how the Council considered Ms X’s vulnerabilities to warrant investigation.

London Borough of Wandsworth (25 027 513)

Statement Closed after initial enquiries Local welfare payments 04-Aug-2026

Summary: We will not investigate this complaint about discretionary grants. This is because there is not enough evidence of fault to justify investigating.

Buckinghamshire Council (26 003 921)

Statement Closed after initial enquiries Council tax 04-Aug-2026

Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council and there is a legal remedy.

Torridge District Council (26 004 105)

Statement Closed after initial enquiries Council tax 04-Aug-2026

Summary: We will not investigate this complaint about a second home Council tax premium because it is a matter for the courts and can be appealed to a valuation tribunal.

Sevenoaks District Council (26 004 150)

Statement Closed after initial enquiries Council tax 04-Aug-2026

Summary: We will not investigate this complaint about Council tax discretionary relief as it was appealed to a valuation tribunal and there is insufficient evidence of fault by the Council.

Test Valley Borough Council (26 012 508)

Statement Closed after initial enquiries Council tax support 04-Aug-2026

Summary: We will not investigate X’s complaint about council tax support because there is a right of appeal to the Valuation Tribunal.  

London Borough of Southwark (25 026 365)

Statement Closed after initial enquiries Council tax 03-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of Miss Y’s Council Tax account because the complaint is late and there is no good reason to exercise discretion to investigate it now.

London Borough of Barnet (25 026 593)

Statement Closed after initial enquiries Council tax 03-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s recovery of historic council tax arrears. This is because any injustice Mr X may have suffered is not significant enough to justify our involvement. Mr X also had the right to appeal to the Valuation Tribunal.