London Borough of Enfield (25 009 585)

Statement Closed after initial enquiries Council tax 10-Mar-2026

Summary: We will not investigate Miss X’s complaint that the Council incorrectly assessed her council tax liability as it is reasonable to expect Miss X to have challenged this by way of appeal to the Valuation Tribunal.

West Lindsey District Council (25 016 157)

Statement Closed after initial enquiries Housing benefit and council tax benefit 10-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council’s actions to recover an overpayment of housing benefit and its response to her information request. There is insufficient evidence of fault to warrant an investigation. The Information Commissioner’s Office is better placed to consider a complaint about information rights or data protection.

East Hertfordshire District Council (25 016 175)

Statement Closed after initial enquiries Council tax 10-Mar-2026

Summary: We will not investigate this complaint about council tax recovery. This is because further investigation would not lead to a different outcome.

London Borough of Southwark (25 016 581)

Statement Closed after initial enquiries Council tax 10-Mar-2026

Summary: We will not investigate this complaint about council tax enforcement action as Mrs X is not caused a significant injustice from the alleged Council fault.

Rushcliffe Borough Council (25 017 021)

Statement Closed after initial enquiries Other 10-Mar-2026

Summary: We will not investigate this complaint about council tax liability orders. This is because we cannot investigate court proceedings. Part of the complaint is late and there are no good reasons for this. There is not enough evidence of fault regarding the second liability order for 2024/25.

Trafford Council (25 017 152)

Statement Closed after initial enquiries Council tax 10-Mar-2026

Summary: We will not investigate this complaint about council tax recovery action. This is because there is not enough evidence of fault by the Council to warrant investigation.

London Borough of Barnet (25 024 457)

Statement Upheld Council tax 10-Mar-2026

Summary: We will not investigate this complaint about Mr X’s discretionary council tax application. This is because the Council has agreed to take appropriate action to remedy the injustice to Mr X.

London Borough of Merton (25 028 064)

Statement Closed after initial enquiries Council tax 10-Mar-2026

Summary: We will not investigate this complaint about Council tax because it is a matter for the courts.

Bolton Metropolitan Borough Council (25 013 705)

Statement Closed after initial enquiries Council tax 09-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax liability and the actions of its third-party enforcement agency. This is because some parts of the complaint are late and there are no good reasons to consider it now. Of the parts remaining, there is not enough evidence of fault, in the Council’s actions, to justify investigating.

Lancaster City Council (25 025 067)

Statement Closed after initial enquiries Council tax 09-Mar-2026

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.