London Borough of Newham (25 023 612)

Statement Closed after initial enquiries Council tax 11-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to retrospectively remove her single person’s discount. This is because the Valuation Tribunal is best placed to deal with this matter. We will also not investigate Ms X’s complaint about the Council’s failure to correctly advise her and its decision to issue a council tax notice reminder. This is because an investigation would be unlikely to result in a worthwhile outcome.

Slough Borough Council (26 004 370)

Statement Closed after initial enquiries Council tax 11-Aug-2026

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal and can be investigated by the Housing Ombudsman.

London Borough of Hackney (25 025 629)

Statement Closed after initial enquiries Other 11-Aug-2026

Summary: We will not investigate Mr X’s complaint about his business rates account. Part of his complaint is out of our jurisdiction, and there isn’t enough evidence of fault by the Council in the other part of his complaint. There is also not enough evidence of significant personal injustice to warrant further investigation.

North Somerset Council (26 013 116)

Statement Closed after initial enquiries Council tax 11-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account because there is a right of appeal to the Valuation Tribunal. For the remainder, we will not investigate Mr X’s complaint about the Council’s handling of his resulting complaint because we could not add to the investigation the Council has already carried out.

Tendring District Council (26 011 520)

Statement Closed after initial enquiries Council tax 10-Aug-2026

Summary: We will not investigate Mr X’s complaint alleging the Council has failed to provide him with a refund of Council Tax. This is because we are unlikely to add to the Council’s investigation.

Manchester City Council (26 011 543)

Statement Closed after initial enquiries Other 10-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s request for a refund of business rates. This is because the complaint is late and there are no good reasons to investigate now.

Leeds City Council (26 004 182)

Statement Closed after initial enquiries Council tax 10-Aug-2026

Summary: We will not investigate this complaint about Council tax liability and a premium because there is a right of appeal to a valuation tribunal.

London Borough of Hackney (26 004 267)

Statement Closed after initial enquiries Council tax 10-Aug-2026

Summary: We will not investigate this complaint about Council tax because part of the complaint has been remedied, there was a right of appeal to a valuation tribunal and part of the complaint is for the Information Commissioner's Office. Part of the complaint is also out of time.

Teignbridge District Council (26 013 080)

Statement Closed after initial enquiries Council tax 10-Aug-2026

Summary: We will not investigate this complaint about a historical council tax liability dispute because there is a right of appeal to the Valuation Tribunal.

Cumberland Council (26 009 291)

Statement Closed after initial enquiries Council tax 09-Aug-2026

Summary: We cannot investigate this complaint about how the Council allocates money that it obtains through council tax charges. This is because the law does not allow us to investigate complaints about matters that affect all the people who live in its area.