Cheshire East Council (25 012 196)

Statement Closed after initial enquiries Council tax 30-Sep-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal. Further, there is a remedy available through the courts and insufficient evidence of fault by the Council.

North Northamptonshire Council (25 012 231)

Statement Closed after initial enquiries Council tax 30-Sep-2025

Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal and there is insufficient injustice to warrant investigation.

Somerset Council (25 004 051)

Statement Closed after initial enquiries Council tax 30-Sep-2025

Summary: We will not investigate this complaint about council tax recovery action. We could not achieve much more on some parts of the complaint. It would be disproportionate to investigate other parts. It is reasonable to expect Miss X to take court action on the point about the effect on her health.

Torridge District Council (25 008 480)

Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Sep-2025

Summary: We will not investigate Ms X’s complaint about the Council’s housing benefit claims system. This is because we cannot achieve the outcome Ms X is seeking.

London Borough of Croydon (25 005 440)

Statement Closed after initial enquiries Council tax 30-Sep-2025

Summary: We will not investigate this complaint about housing benefit and council tax reduction decisions. This is because Ms X has appealed. Parts of the complaint are late, and there is not enough evidence of fault regarding other complaints.

Bristol City Council (25 006 417)

Statement Upheld Council tax 30-Sep-2025

Summary: We will not investigate this complaint about the Council’s delay in awarding a council tax reduction. This is because the Council has taken satisfactory action.

Birmingham City Council (25 013 103)

Statement Closed after initial enquiries Council tax 29-Sep-2025

Summary: We will not investigate this complaint about a Council tax discount as there is a right of appeal to a Valuation Tribunal. Further, there is insufficient evidence of fault by the Council.

Leicester City Council (25 006 766)

Statement Closed after initial enquiries Council tax 29-Sep-2025

Summary: We will not investigate this complaint about a business rates liability. This is a matter for the courts. The Information Commissioner can consider Mr X’s data protection complaint and there is not enough evidence of fault by the Council about other matters.

Sandwell Metropolitan Borough Council (25 007 237)

Statement Closed after initial enquiries Council tax 29-Sep-2025

Summary: We will not investigate this complaint about the Council’s failure to collect Miss X’s council tax payments. This is because an investigation would be unlikely to find fault with the Council’s actions.

Ribble Valley Borough Council (25 011 144)

Statement Closed after initial enquiries Council tax 28-Sep-2025

Summary: We will not investigate this complaint about Council tax enforcement because the complainant has commenced legal action against the Council.