Recent reports in this category are shown below:
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Sheffield City Council (25 011 699)
Statement Closed after initial enquiries Council tax 23-Sep-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Lambeth (25 005 643)
Statement Upheld Council tax 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax. This is because the Council has already provided a suitable remedy.
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Cherwell District Council (25 004 766)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s business rates account, including its consideration of his hardship relief application. There is insufficient evidence of fault by the Council, and we are unlikely to achieve a better outcome for the complainant than the action already proposed by the Council.
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Blackpool Borough Council (25 005 562)
Statement Closed after initial enquiries Council tax 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to properly respond to Mr X’s questions regarding his council tax account. This is because an investigation would be unlikely to find fault with the Council’s actions. In addition, the Valuation Tribunal is best placed to investigate matters of council tax liability.
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Royal Borough of Greenwich (25 006 454)
Statement Closed after initial enquiries Council tax 22-Sep-2025
Summary: We will not investigate Miss X’s complaint the Council wrongly removed the single person discount from her council tax bill. That is because Council has set out how it intends to resolve the matter and Miss X is satisfied with the actions it proposes to take.
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Birmingham City Council (25 002 840)
Statement Closed after initial enquiries Council tax 21-Sep-2025
Summary: We will not investigate this complaint about deductions from benefits for council tax arrears. This is because there is not enough evidence of fault to warrant an investigation and most of Miss X’s complaint is not within our jurisdiction.
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Sandwell Metropolitan Borough Council (25 000 601)
Statement Closed after initial enquiries Council tax 18-Sep-2025
Summary: We will not investigate this complaint about the Council’s visit in 2020 to Mrs X to assist with benefits claims. This is because the complaint is late and there is no good reason for this.
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Newcastle-under-Lyme Borough Council (25 003 257)
Statement Closed after initial enquiries Council tax 18-Sep-2025
Summary: We cannot investigate Mr X’s complaint about the Council using an attachment of earnings order for a Council Tax debt as Mr X has issued Court proceedings against the Council.
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Statement Upheld Council tax 18-Sep-2025
Summary: We will not investigate this complaint about a change in council tax instalments. This is because we could not add to the Council’s investigation, and it has already taken satisfactory action.
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Statement Upheld Council tax 18-Sep-2025
Summary: We will not investigate this complaint about a council tax reminder sent to Mr X in error. This is because the Council has already provided a satisfactory remedy.