Worthing Borough Council (25 013 405)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate this complaint about the Council handling of Mr X’s council tax. There is not enough evidence of fault by the Council to warrant investigation regarding the address the Council used. There is no significant injustice due to the delay in responding to Mr X that justifies our involvement.

Waverley Borough Council (25 019 477)

Statement Closed after initial enquiries Other 21-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the Councils handling of her business rates account. There is not enough evidence of fault to justify an investigation.

London Borough of Barnet (25 020 884)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate this complaint about the Council ‘s handling of Miss X’s council tax. There is not enough evidence of fault by the Council to warrant investigation.

Blaby District Council (25 021 323)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate Ms X’s complaint about poor communication, as there is insufficient evidence of fault to justify an investigation by the Ombudsman.

London Borough of Lambeth (25 021 538)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate Mr X’s complaint about council tax liability. There is a right of appeal to the Valuation Tribunal which it is reasonable for him to use.

Oldham Metropolitan Borough Council (25 021 560)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate this complaint about the Council’s pursuit of Mr X for unpaid council tax. This is because the injustice experienced is insufficient to warrant investigation.

London Borough of Brent (25 021 722)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate Ms X’s complaint about the actions of the Council’s council tax department in 2021 and its recent decision to issue her a backdated bill for unpaid council tax. Part of the complaint is late. There is insufficient evidence of fault in its recent actions and if she disagrees with the Council’s assessment of her liability, she can appeal to the Valuation Tribunal. If she considers the Council has been negligent and should pay her damages, this is better considered by a court.

Elmbridge Borough Council (25 021 912)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate Ms X’s complaint about inaccurate council records which led to the Council wrongly issuing council tax bills and legal notices in her name. The Council has upheld her complaint and offered a suitable remedy. It is unlikely an investigation would lead to a different outcome.

Preston City Council (25 030 611)

Statement Closed after initial enquiries Council tax 21-Apr-2026

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal.

Bournemouth, Christchurch and Poole Council (25 030 750)

Statement Upheld Council tax 21-Apr-2026

Summary: We will not investigate this complaint about Council tax reduction because the matter has been remedied.