Benefits and tax


Recent reports in this category are shown below:

  • Newark & Sherwood District Council (25 022 716)

    Statement Closed after initial enquiries Council tax 26-May-2026

    Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax account. Parts of the complaint are late. There is no significant injustice warranting investigation, for more recent matters and we cannot achieve the outcome Ms X seeks.

  • London Borough of Ealing (25 023 114)

    Statement Upheld Housing benefit and council tax benefit 26-May-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s recovery of a housing benefit overpayment. There is not enough evidence of fault in the Council’s decision to apply a direct earnings attachment to recover the overpayment. The Council has remedied any significant injustice through its complaints process. The outstanding injustice is therefore not significant enough to justify us investigating. We also cannot recommend the Council to take disciplinary action towards its staff.

  • London Borough of Newham (25 024 011)

    Statement Closed after initial enquiries Council tax 26-May-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s actions to recover Mr X’s council tax debt. There is not enough evidence of fault by the Council to warrant investigation.

  • London Borough of Tower Hamlets (25 028 807)

    Statement Closed after initial enquiries Council tax 26-May-2026

    Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal and the complaint has been remedied.

  • Dorset Council (25 029 140)

    Statement Closed after initial enquiries Council tax 26-May-2026

    Summary: We will not investigate this complaint about Council tax liability and a premium because part of the complaint relates to a body out of jurisdiction and part of the complaint could be appealed to a valuation tribunal.

  • City of Bradford Metropolitan District Council (25 029 748)

    Statement Upheld Council tax 26-May-2026

    Summary: We will not investigate this complaint about a Council tax premium notification because the matter has been remedied.

  • London Borough of Haringey (25 022 434)

    Statement Closed after initial enquiries Council tax support 25-May-2026

    Summary: We will not investigate Ms X’s complaint about her council tax reduction claim. Ms X had a right of appeal to the Valuation Tribunal, and it would have been reasonable to expect her to have used this right.

  • Swindon Borough Council (25 022 736)

    Statement Closed after initial enquiries Council tax 25-May-2026

    Summary: We will not investigate this complaint about payments Ms X made for a housing benefit overpayment. This is because there is not enough evidence of fault by the Council to justify investigation.

  • London Borough of Southwark (25 023 638)

    Statement Closed after initial enquiries Council tax 25-May-2026

    Summary: We will not investigate Mr X’s complaint about council tax. The complaint is late without good enough reason for us to investigate it now and Mr X has a right to appeal to the Tribunal.

  • London Borough of Enfield (25 023 849)

    Statement Closed after initial enquiries Council tax 25-May-2026

    Summary: We will not investigate this complaint about a council tax matter. This is because the complaint is late and there is no good reason for this.

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