Royal Borough of Kingston upon Thames (24 021 489)

Statement Closed after initial enquiries Council tax 08-Jul-2025

Summary: We cannot investigate this complaint about Council tax arrears. This is because we cannot investigate matters about the start of court action or what happened in court. Additionally, we will not investigate a complaint about fault in Council tax billing, because we are unlikely to find fault in the Council’s actions and we cannot achieve the outcome Mr X is looking for.

Birmingham City Council (25 000 225)

Statement Closed after initial enquiries Other 08-Jul-2025

Summary: We will not investigate this complaint about the Council’s refusal to refund an overpayment of business rates to a liquidator. This is because it would be reasonable for the liquidator to make a claim against the Council at court.

London Borough of Croydon (25 001 446)

Statement Closed after initial enquiries Council tax 08-Jul-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to start recovery action for unpaid council tax. This is because there is not enough evidence of fault by the Council to justify an investigation. The law prevents us investigating the Council’s court action.

London Borough of Bromley (25 003 311)

Statement Closed after initial enquiries Council tax 08-Jul-2025

Summary: We will not investigate this complaint about an increase in the complainant’s council tax. This is because there is insufficient evidence of fault by the Council and we could not achieve a different outcome.

London Borough of Bexley (25 002 589)

Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Jul-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.

Wakefield City Council (25 006 963)

Statement Closed after initial enquiries Council tax 07-Jul-2025

Summary: We cannot investigate Mr B’s complaint that the Council is wasting public money. This is because the alleged fault affects all or most residents in the Council’s area. An investigation into the other issues raised by Mr B is not justified.

London Borough of Hackney (25 000 405)

Statement Upheld Council tax 06-Jul-2025

Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council. Part of the complaint has been remedied.

West Suffolk Council (25 001 040)

Statement Closed after initial enquiries Council tax 03-Jul-2025

Summary: We will not investigate this complaint about how a Council has handled Council Tax liability on a property. Further investigation would not lead to a different outcome.

City of York Council (24 021 971)

Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Jul-2025

Summary: We will not investigate this complaint about a housing benefit overpayment because there is insufficient evidence of fault by the Council.

Westmorland and Furness Council (25 006 478)

Statement Closed after initial enquiries Council tax 02-Jul-2025

Summary: We will not investigate Mr B’s complaint about the Council applying a council tax premium on his property. This is because it is reasonable for Mr B to put in an appeal to the Valuation Tribunal. And, we will not investigate the way the Council introduced this scheme because this can only be challenged by judicial review.