Benefits and tax


Recent reports in this category are shown below:

  • Calderdale Metropolitan Borough Council (19 005 195)

    Report Upheld Council tax 10-Sep-2020

    Summary: Mrs X complains the Council mismanaged her council tax account leaving her not knowing what she owed and why and then failed to deal with her complaint about this.

  • London Borough of Haringey (18 015 518)

    Report Upheld Housing benefit and council tax benefit 07-Oct-2019

    Summary: Ms X complains the Council miscalculated her housing benefit and council tax entitlement, leading to her eviction by her private landlord. She also says that the Council failed in its duty to house her, causing her and her family distress.

  • London Borough of Islington (18 014 066)

    Report Upheld Other 04-Oct-2019

    Summary: Mrs X complains the Council unreasonably delayed in sending her a demand for business rates for 1 April 2000 to 31 March 2001 which she considers she is not liable for. As a result, Mrs X cannot challenge the Council's decision she is liable for the business rates as she no longer has the evidence to do so.

  • London Borough of Haringey (18 004 520)

    Report Upheld Other 17-Sep-2019

    Summary: Ms B complains about the Council's handling of a business rates debt and its decision to start bankruptcy proceedings against her.

  • London Borough of Hillingdon (17 016 682)

    Report Upheld Housing benefit and council tax benefit 05-Apr-2019

    Summary: Ms X complains the Council did not make reasonable adjustments for her disability. She says the Council did not act on information she gave, did not provide information she asked for and did not deal properly with her review request.

  • City of Bradford Metropolitan District Council (16 016 533)

    Report Upheld Housing benefit and council tax benefit 11-Aug-2017

    Summary: Mrs X complains the Council delayed her appeal to claim Housing Benefit and Council Tax reduction.

  • London Borough of Lewisham (15 019 725)

    Report Upheld Council tax 20-Jun-2016

    Summary: Complaint from a woman that a council failed to take action to put matters right after she previously complained to us in January 2016.

  • Bury Metropolitan Borough Council (13 019 267)

    Report Upheld Council tax 22-Jul-2015

    Summary: Complaint from a man (on behalf of two others) about the actions of a bailiff employed by Rossendales (a company of enforcement agents) instructed by the council to collect council tax arrears.

  • Blaby District Council (11 007 684)

    Report Upheld Council tax 10-Jul-2012

    Summary: Blaby Council did not exercise proper control over bailiffs it employed to collect council tax debts.

  • Torbay Council (10 002 564 FR)

    Report Upheld Council tax 28-Mar-2012

    Summary: ankrupt without having proper regard to his mental health. or that bankruptcy was a considered decision taken in the knowledge of potential mental illness after the due weighing of all pertinent facts

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