Benefits and tax


Recent reports in this category are shown below:

  • East Hampshire District Council (25 029 320)

    Statement Closed after initial enquiries Council tax 01-Sep-2026

    Summary: We will not investigate this complaint about the issue of the Council’s summons and warrant for arrest. We cannot investigate court proceedings. There is not enough evidence of fault in Mr X’s other complaints to warrant investigation.

  • Blackburn with Darwen Council (25 029 502)

    Statement Closed after initial enquiries Council tax 01-Sep-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s recovery of council tax. This is because she has a right of appeal to the Valuation Tribunal.

  • London Borough of Hackney (25 029 565)

    Statement Closed after initial enquiries Council tax 01-Sep-2026

    Summary: We will not investigate this complaint about council tax liability. This is because the complainant has a right of appeal to the Valuation Tribunal and it is reasonable to expect her to use it. Part of the complaint is late, and we will not investigate it.

  • London Borough of Lewisham (26 005 298)

    Statement Closed after initial enquiries Council tax 01-Sep-2026

    Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal.

  • North Northamptonshire Council (26 005 304)

    Statement Closed after initial enquiries Council tax 01-Sep-2026

    Summary: We will not investigate this complaint about Council tax liability and discretionary awards because there is a right of appeal to a valuation tribunal. The matter has also been remedied.

  • Royal Borough of Greenwich (26 005 340)

    Statement Closed after initial enquiries Council tax 01-Sep-2026

    Summary: We will not investigate this complaint about Council tax liability because it is about a body out of jurisdiction. There is also insufficient evidence of fault by the Council causing significant injustice.

  • Central Bedfordshire Council (25 027 080)

    Statement Upheld Council tax 31-Aug-2026

    Summary: We will not investigate this complaint about council tax recovery. This is because the Council has taken appropriate action to remedy the injustice due to its fault. There is not enough evidence of fault to warrant investigation into other matters.

  • London Borough of Croydon (25 027 156)

    Statement Closed after initial enquiries Council tax support 31-Aug-2026

    Summary: We will not investigate this complaint about a council tax support overpayment. This is because it was reasonable to expect Mrs X to appeal to the Valuation Tribunal.

  • London Borough of Barnet (25 030 045)

    Statement Upheld Council tax 31-Aug-2026

    Summary: We upheld Mr X‘s complaint about the Council failing to refund a council tax overpayment. This is because the Council has since refunded the outstanding credit, updated its website, and agreed to apologise and make a symbolic payment to Mr X.

  • Sunderland City Council (26 014 651)

    Statement Closed after initial enquiries Council tax 31-Aug-2026

    Summary: We will not investigate this complaint about a council tax second home premium because there is a right of appeal to the Valuation Tribunal.

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