Benefits and tax


Recent reports in this category are shown below:

  • Plymouth City Council (23 021 354)

    Statement Closed after initial enquiries Council tax 16-Apr-2024

    Summary: We will not investigate this complaint about Council tax exemption because there is a right of appeal to a Valuation Tribunal.

  • Gloucester City Council (23 020 505)

    Statement Closed after initial enquiries Council tax 16-Apr-2024

    Summary: We will not investigate this complaint about a council tax discount as there is insufficient evidence of fault by the Council plus we cannot achieve the outcome the complainant seeks.

  • Blackpool Borough Council (23 019 689)

    Statement Closed after initial enquiries Council tax 16-Apr-2024

    Summary: We will not investigate this complaint that the Council passed Mr X’s council tax account to enforcement agents as it is unlikely we will find fault by the Council.

  • Bournemouth, Christchurch and Poole Council (23 020 243)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Apr-2024

    Summary: We cannot investigate this complaint about a housing benefit overpayment. This is because the complainant appealed to the tribunal and there were other appeal rights he could have used.

  • London Borough of Waltham Forest (23 019 292)

    Statement Closed after initial enquiries Council tax 15-Apr-2024

    Summary: We will not investigate this complaint about Council tax banding as the decision was made by a body out of jurisdiction.

  • Tandridge District Council (23 021 329)

    Statement Closed after initial enquiries Council tax 15-Apr-2024

    Summary: We will not investigate this complaint about liability for Council tax and Council tax reduction because there is a right of appeal to a Valuation Tribunal.

  • London Borough of Brent (23 016 848)

    Statement Closed after initial enquiries Local welfare payments 15-Apr-2024

    Summary: We will not investigate this complaint about a discretionary housing payment because there is not evidence of fault by the Council.

  • London Borough of Redbridge (23 018 983)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Apr-2024

    Summary: We will use our discretion not to investigate this complaint that the Council delayed notifying the complainant about rent arrears and that it had stopped paying housing benefit.

  • Maldon District Council (23 019 278)

    Statement Closed after initial enquiries Council tax 14-Apr-2024

    Summary: We will not investigate this complaint about the Council’s refusal to backdate a Disabled Banding Reduction on Mr X’s council tax. This is because there is no evidence of fault in how the Council made its decision.

  • London Borough of Bromley (23 019 434)

    Statement Closed after initial enquiries Council tax 14-Apr-2024

    Summary: We will not investigate this complaint about the Council charging Ms X for council tax. This is because there is a right of appeal to a tribunal.

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