Benefits and tax


Recent reports in this category are shown below:

  • Leicester City Council (25 027 197)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a valuation tribunal and there is insufficient evidence of fault by the Council to warrant investigation.

  • City of York Council (25 028 452)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about the Council’s actions following a decision to change council tax liability for her property. This is because there is not enough evidence of fault by the Council to justify investigation.

  • Birmingham City Council (25 030 485)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about two council tax summonses the Council sent Mr B. This is because there is no significant injustice to warrant investigation regarding the most recent summons. Part of the complaint is late, and we cannot investigate court proceedings.

  • London Borough of Redbridge (26 012 468)

    Statement Upheld Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about Council tax liability and premium because there is a right of appeal to a valuation tribunal and the matter has been remedied.

  • London Borough of Barnet (26 013 056)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about Council tax because there is insufficient evidence of fault by the Council causing injustice to warrant investigation.

  • Stockton-on-Tees Borough Council (26 016 497)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about the Council’s decisions relating to council tax. This is because the complainant can appeal to a Tribunal, and it would be reasonable to expect them to use their appeal right, to achieve what they are looking for.

  • Manchester City Council (26 016 644)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax data. The Information Commissioner’s Office is better placed to consider and decide complaints about data protection.

  • Reigate & Banstead Borough Council (26 016 676)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about the Council failing to properly consider Mrs X’s complaint concerning council tax liability. This is because there is a right of appeal to the Valuation Tribunal, and it is not proportionate to consider complaint handling or communication issues as a separate matter.

  • Durham County Council (26 016 822)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about the Council applying two separate 100% premium charges to the council tax bill for Mr X’s property. This is because he had the right of appeal to the Tribunal.

  • London Borough of Lewisham (26 017 009)

    Statement Closed after initial enquiries Council tax 22-Sep-2026

    Summary: We will not investigate this complaint about council tax liability because there is a right of appeal to the Valuation Tribunal.

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