Birmingham City Council (25 000 335)

Statement Closed after initial enquiries Council tax 19-Aug-2025

Summary: We will not investigate this complaint about a Council tax discount because an appeal has been made to the Valuation Tribunal

London Borough of Southwark (25 004 187)

Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Aug-2025

Summary: We will not investigate this complaint about the Council refusing Mr X’s housing benefit claims. This is because it is reasonable to expect Mr X to have used his right of appeal.

London Borough of Tower Hamlets (25 006 123)

Statement Closed after initial enquiries Council tax 19-Aug-2025

Summary: We will not investigate Mr Y’s complaint about Council costs incurred recovering a Council Tax debt. It is unlikely we would find fault.

Salford City Council (25 007 392)

Statement Closed after initial enquiries Council tax 19-Aug-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

London Borough of Hillingdon (25 007 465)

Statement Upheld Council tax 19-Aug-2025

Summary: We will not investigate this complaint about Council tax because the matter has been remedied.

London Borough of Islington (25 007 529)

Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Aug-2025

Summary: We will not investigate this complaint about a housing benefit overpayment because there is a right of appeal to a tribunal.

London Borough of Haringey (25 004 205)

Statement Closed after initial enquiries Council tax 18-Aug-2025

Summary: We will not investigate this complaint about council tax arrears because there is insufficient evidence of fault by the Council.

London Borough of Barnet (25 007 264)

Statement Closed after initial enquiries Council tax 18-Aug-2025

Summary: We will not investigate this complaint about Council tax because there is insufficient evidence of fault by the Council. There is also a right of appeal to a Valuation Tribunal.

Shropshire Council (25 007 539)

Statement Closed after initial enquiries Council tax 18-Aug-2025

Summary: We will not investigate Mr X’s complaint the Council pursued him for overdue council tax and not another person who is jointly liable. This is because Mr X has the right of appeal to the Valuations Tribunal and because there is insufficient evidence of fault.

Brighton & Hove City Council (25 005 623)

Statement Closed after initial enquiries Council tax 17-Aug-2025

Summary: We will not investigate this complaint about council tax exemption. It is reasonable to expect Mr X to appeal to the Valuation Tribunal. We will also not investigate how the Council handled Mr X’s complaint because this is not the substantive part of the complaint, and the Council has already apologised.