Benefits and tax


Recent reports in this category are shown below:

  • London Borough of Ealing (25 012 844)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate this complaint about a council tax summons. This is because we cannot investigate court proceedings. There is not enough evidence of fault in other matters to warrant investigation.

  • London Borough of Southwark (25 013 387)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate this complaint about council tax discounts. This is because the complaint is late and there is no good reason for this.

  • Winchester City Council (25 013 592)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate Mr X’s complaint about how the Council handled his council tax payments. This is because any injustice is not significant enough to warrant our involvement.

  • London Borough of Ealing (25 013 622)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate this complaint about council tax. This is because there is not enough evidence of fault by the Council to warrant investigation. There is no significant injustice due to delay in explaining a £9 charge.

  • Birmingham City Council (25 015 191)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate Mr X’s complaint about council tax liability because there is a right of appeal to a Valuation Tribunal. It is reasonable to expect him to use his appeal rights.

  • Liverpool City Council (25 017 409)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate this complaint about liability for Council tax because there is a right of appeal to a Valuation Tribunal.

  • Sheffield City Council (25 017 651)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal and there is insufficient evidence of fault by the Council.

  • Dacorum Borough Council (25 017 725)

    Statement Closed after initial enquiries Local welfare payments 20-Jan-2026

    Summary: We will not investigate this complaint about a Discretionary Hardship Payment as there is insufficient evidence of fault by the Council.

  • Stoke-on-Trent City Council (25 018 230)

    Statement Closed after initial enquiries Council tax 20-Jan-2026

    Summary: We will not investigate this complaint about the Council failing to prevent enforcement agents from pursuing a debt while the case was referred to us. There is insufficient evidence of fault to justify an investigation. It is unlikely an investigation by the Ombudsman would add to the Council’s response.

  • Gedling Borough Council (25 012 338)

    Statement Closed after initial enquiries Council tax 19-Jan-2026

    Summary: We will not investigate this complaint about council tax recovery. This is because there is not enough evidence of fault to justify investigation. The injustice from Mrs X’s complaint about an officer’s comments is not significant enough to warrant our involvement.

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