Recent reports in this category are shown below:
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Harlow District Council (24 010 268)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Oct-2024
Summary: We will not investigate this complaint about the recovery of a housing benefit overpayment. This is because the Council has provided a satisfactory response.
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North Devon District Council (24 009 203)
Statement Closed after initial enquiries Council tax 29-Oct-2024
Summary: We will not investigate Mr X’s complaint about a Council Tax banding change and the Council’s decision to backdate this. It is reasonable to expect Mr X to have appealed to the Tribunal about the banding and it is unlikely we would find fault in the Council’s decision to backdate the increased charges.
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Statement Closed after initial enquiries Council tax support 29-Oct-2024
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
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Statement Closed after initial enquiries Council tax 29-Oct-2024
Summary: We will not investigate this complaint about the council tax premium charge on an empty property. This is because it would be reasonable for the complainant to appeal to the Valuation Tribunal.
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Birmingham City Council (24 007 982)
Statement Closed after initial enquiries Council tax 29-Oct-2024
Summary: We will not investigate this complaint about applications for council tax reduction and discretionary council tax support. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate.
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London Borough of Croydon (24 004 439)
Statement Closed after initial enquiries Council tax support 28-Oct-2024
Summary: We will not investigate this complaint about Council tax as the matter has been remedied.
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Fenland District Council (24 012 276)
Statement Closed after initial enquiries Council tax 28-Oct-2024
Summary: We will not investigate this complaint about a Council tax premium because he can appeal to a Valuation Tribunal.
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London Borough of Ealing (24 009 424)
Statement Closed after initial enquiries Council tax 26-Oct-2024
Summary: We will not investigate this complaint about Ms X’s complaint about receiving liability orders for council tax arrears dating back to 2022. We have no jurisdiction to investigate matters which have been subject to court proceedings.
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London Borough of Newham (24 009 044)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Oct-2024
Summary: We will not investigate this complaint about the Council recovering overpaid housing benefit from Miss X. It was reasonable for her to challenge the Council’s decision by way of an appeal to the independent benefits tribunal which is the proper authority to consider benefit appeals.
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Luton Borough Council (23 016 145)
Report Upheld Housing benefit and council tax benefit 25-Oct-2024
Summary: On behalf of Mrs X, Mr Y complained the Council took over six years to forward Mrs X’s benefit appeal to the Tribunal. Mr Y said the Council’s delay caused Mrs X avoidable distress, uncertainty and frustration.