Benefits and tax


Recent reports in this category are shown below:

  • London Borough of Havering (25 020 586)

    Statement Closed after initial enquiries Council tax 28-Apr-2026

    Summary: We will not investigate this complaint about the Council’s handling of Miss Y’s Council Tax account. This is because there is not enough evidence of fault to warrant our involvement.

  • Three Rivers District Council (25 020 672)

    Statement Closed after initial enquiries Council tax 28-Apr-2026

    Summary: We will not investigate this complaint about the Council’s management of Miss X’s council tax account. This is because there is insignificant injustice to warrant investigation.

  • London Borough of Richmond upon Thames (25 021 505)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Apr-2026

    Summary: We will not investigate this complaint about the Council’s decision to refuse Miss Y’s Discretionary Housing Payment application. This is because there is not enough evidence of fault to warrant an investigation by the Ombudsman.

  • Nuneaton & Bedworth Borough Council (25 021 602)

    Statement Closed after initial enquiries Council tax 28-Apr-2026

    Summary: We will not investigate this complaint about and the Council’s handling of Ms Y’s Council Tax account because the complaint is late and there is no good reason to exercise discretion to investigate it now.

  • London Borough of Croydon (25 018 858)

    Statement Closed after initial enquiries Council tax 28-Apr-2026

    Summary: We will not investigate this complaint about the Council issuing Mr X with a summons for unpaid council tax. This is because an investigation would be unlikely to result in finding fault with the Council’s actions.

  • London Borough of Newham (25 019 774)

    Statement Closed after initial enquiries Other 28-Apr-2026

    Summary: We will not investigate this complaint about enforcement of Council Tax arrears. This is because there is not enough evidence of fault to warrant our involvement.

  • Manchester City Council (25 023 333)

    Statement Closed after initial enquiries Council tax 28-Apr-2026

    Summary: We will not investigate Mr X’s complaint about Council Tax and enforcement. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.

  • Kirklees Metropolitan Borough Council (25 017 106)

    Statement Closed after initial enquiries Other 27-Apr-2026

    Summary: We cannot investigate this complaint about Mr X’s business rates liability. This is because we have no power to investigate matters which have been subject to court proceedings.

  • London Borough of Southwark (25 021 703)

    Statement Closed after initial enquiries Council tax 27-Apr-2026

    Summary: We will not investigate this complaint about enforcement of Council Tax arrears. This is because there is not enough evidence of fault to warrant our involvement.

  • Mole Valley District Council (25 019 700)

    Statement Closed after initial enquiries Council tax 27-Apr-2026

    Summary: We will not investigate this complaint about Mrs X’s council tax account. We have already considered part of the complaint and will not deal with a new complaint about the same issues now. The Council was entitled to pursue Mrs X for the arrears on her account and we cannot investigate its application to the court for a liability order.

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