Decision search
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Statement Closed after initial enquiries Child protection 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to disclose the address where his child lives with their other parent. Such matters fall outside our jurisdiction. It would be reasonable to expect Mr X to return to court to enforce the terms of any child contact or residency arrangements. He could also ask the Information Commissioner’s Office to consider whether the Council has complied with General Data Protection Regulations.
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East Sussex County Council (25 004 238)
Statement Closed after initial enquiries School admissions 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Buckinghamshire Council (25 004 454)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.
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London Borough of Harrow (25 004 913)
Statement Closed after initial enquiries Allocations 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to transfer her to another property. This is because there is insufficient evidence of fault.
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Fenland District Council (25 000 522)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about the Council’s actions leading to a retrospective planning application for work to a listed war memorial. We do not consider the complainant has suffered a significant personal injustice.
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Environment Agency (25 000 552)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We cannot investigate Miss X’s complaint about the Environment Agency (EA) giving her incorrect information about the flood risk to a property she bought. We do not have powers to investigate the action by the EA complained so it is not within our jurisdiction.
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London Borough of Wandsworth (25 000 553)
Statement Closed after initial enquiries Refuse and recycling 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about his car being damaged by Council contractors. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Worcestershire County Council (25 000 616)
Statement Closed after initial enquiries Child protection 25-Jun-2025
Summary: We cannot investigate this complaint about child protection decisions taken by the Council concerning Mr X and his wife after their child suffered injuries. We are prevented from doing so by a legal bar brought into play by the matter having been subject to court proceedings.
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Bristol City Council (25 001 041)
Statement Closed after initial enquiries Special educational needs 25-Jun-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s conduct during a tribunal appeal. Doing so would overlap with the role of the Tribunal.
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London Borough of Brent (24 002 565)
Statement Upheld Homelessness 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about his housing. This is because the Council has appropriately remedied the injustice caused to Mr X by faults in how it dealt with his housing. An investigation of Mr X’s complaint would not achieve anything more for him.